Winni Reviews 3,867

Bad quality of products, cakes are not fresh. Poor customer care too

I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. The customer care was not helpful and rude.

worst service

They charged 250rs for delivery within 2hrs between 11pm to 11:59 pm and they returned the cake without delivering saying customer didnt answer the call and when we called them back they were asking to pay again for delivering next day.They rudely cut the call while talking.

I placed three orders for the first time on Winni and it was the pathetic and worst experience. The item delivered and the item received was totally different.

Order: 408194116143
The Rakhi's delivered were worst in quality and totally different than ordered.

Order: 408194116414
The Cake delivered in order was gone bad and tasted sour from inside. The Rakhi delivered was worst quality and totally different.

Order: 408194111278
The Rakhi delivered was poor quality and totally different than ordered.

All the Rakhi's were worst for their prices charged. 300-400 Rs were charged for Rakhi and Winni delivered 10 Rs worth Rakhi's. It's like showcasing horse and delivering donkey. I felt ashamed of gifting the delivered items to my relatives.

I contacted their customer care. I didn't get any resolution neither the contact details for higher authority. Service agent's explanation was, They have already mentioned on website that "The item may vary in colour, size, shape based on the local availability". It doesn't give Winni right to charge 300-400 Rs and send 10 Rs worth items. Slight change is always acceptable but it's like different between horse and donkey.

Worst experience with winning.com.
It was first time I orderd a rakhi pack of Rs. 6700 from their website on 15th August 2024, and today is 21st August, 2024, Rakhi festival is over a day ago and till date neither the courier is delivered nor I have any clue as to where the package is? And when will that be delivered. I strongly don't recommend this website for any order. They are very unprofessional. Ferns and Petals is the best I can say ong with IGP.

Absolutely unprofessional and they don't care that they take full payment and don't deliver. They need to be reported to local authorities!!! No,follow up service, no communication regarding non delivery or delays NOTHING!!!

Taking someone's money and not providing the service is a crime!!!

Awful!!! My order 2 weeks later is yet to be delivered!!!!

Winni is really a fake platform, I personally faced sometimes not delivered right order or sometimes the product is with wrong combination and nobody to support or refund.

Secondly product quality is too cheap, however the charges are too much.

I would say not go with Winni

In case u wanna spoil ur occasion, order from Winni. I had ordered a cake. A, it never got delivered in the span of four hours n reached at 10:45 pm. Moreover, it was damaged n the name of the person was wiped off. I would suggest to not order from this site... extremely disappointed

I paid INR 1000 for a 500 gram chocolate cake and they sent a useless rotten cake with another design which is not shown on the website. Cake was not prepared well It looks like they prepared it in emergency and the birthday recipient didn't like it and they felt harmful to eat and throwed it in garbage
Never eat these cakes from Winni

So cheap

Guys I ordered a cake from this Winni app and the thing is these guys delivered the cake from a shop which is literally 1km aways from my home, and when I asked them they said they will deliver it from their tie up vendors but seriously they charge 1599 for 600rs cake. So be aware guys if you want the same cake of your home town you can easily order it from zomato or swiggy but I’m never gonna order anything from them now.

Very poor response and service, no delivery on time committed, very poor customer skills, they spoiled the event, i will never order again

The quality of the product is abysmal, and their customer care is a farce. Amarjeet Singh from customer care ignored my messages entirely, likely just following basic instructions without addressing the issue. They simply don’t understand customer problems. The people behind the computers are useless. Avoid this service if you don’t want to ruin your special day.

Disgusting service,
They literally stole money from me
I booked a bouquet for delivery and person returned without even trying the home. Reason for return was - the person not answering the phone. I was asked Rs150 for resending it. I explained the person might be busy and n ot able to take the call.
It is a disgusting service. Ruined a perfect surprise and happy occasion.
I refused to pay and booked flowers through another florist
Order =405253995910

I had ordered cake for my parents' anniversary. The cake was fresh and tasty, and was delivered within 2 hours after ordering along with the flowers and candles that were ordered. Overall, a wonderful experience.

They can't provide a order on time or deliver the cake for a birthday. Not trustworthy. Had to cancel the order without repayment.

Very bad experience. Ordered flower bouquet for a wedding function for delivery in Calicut kerala. I wanted to deliver at morning hours and the delivery now is said to be delivered at 8PM!! Too ashamed to even ask the recipients, whether they even received it or not!!

The Flowers were done and old. When tried reaching to the company, they never responded back. Never choose them

Very bad experience, they r not delivered in time, spoil d day, we expected flower delivered in morning and they delivered in night, non cooperative and rude

You can see what I ordered and What I got. This is really show how much money minded Winni is. I paid 800+(649+delivery) just for buke.

I would have got much better from local store in one third of the price. I got wither flowers and completely different as shown here. I would never recommend this.
Their website shows 4.6 Star, it looks fake. You can think , only on their website all reviews are 5* ( more than 4*) and go to mouthshut.com or any other website then it is totally different. If you submit any real review this will not be displayed there. This is their website so this is completely manipulated. All review looks from their employee or contact circle.

bought this winni / elegant-mix-roses-bunch / pd / 37948