Winni Reviews 3,867

Horrible experience staff is unskilled and rude do not trust this site you will pay for pain and hopeless quality of cake and products the staff is totally non responsive I west my money time and emotions
The people who work for them are non committed and makes you feel like bager

I ordered plum cake but the cake delivered was just a plain cake with dry fruits on top plus it was dry and stale. Customer service was pathetic as they did not believe my complaint even after sending picture and video and inturn tried to convince that that’s how a plum cake should be. They spoiled my mother bday and didn’t even refund. They said representative will visit to check the issue but that also did not happen. Pathetic service!

These guys are fraud - I have ordered best cake displayed on their winni app for my brother birthday and they deliver very different and pathetic cake with nothing mentioned on cake instead of ask them to write name of birthday boy.
Would request all never use these portal for any order.
Or else they will really feel you embarrass Infront of your guest and families

Very bad experience. Winne ruined all our celebration program with many of guests. Rude customer care. Hidden rules. Waste of money.

I had called customer service asking why the product was not delivered on time and returned. Customer service staff was very rude and not ready to listen, and he has asked me to make a complaint and do whatever you want. I will never recommend and buy again from this company. Below average experience, and not professional.
Order # 41224267129

Fraud company. I had ordered a cake and a bouquet. Cake was of very cheap quality and didn’t even receive the bouquet.

Don't use it's a fake company, scammers! The customer service is not even existent

Never order anything from this Winni.in almost poor quality products, finishing improper.. Customer care worst people will not accept their fate.

Some days before I have order a personalized name bottle of 750 ml. The order was delivered and noticed that there is long paint marking at the body of the bottle. (already it is a white bottle the marking found is on red so easily noticeable). When contacted the customer care through whatsapp chat they say that it is a minor lining and complaint cannot be entertained. as conversation goes on they are telling after 24 hrs we will not entertain any complaints. Instead they should politely tell as we will accept our fate it is our fault in future we will take care and improve our quality of service... But nothing happens to me.. Worst customer service... does even know about the how to coordinate customers. So dont buy anything from this website.

Fake company. I ordered birthday cake and they delivered another cake in short they show something else and delivered something else . Another thing their customer service is also worst . I tried to chat with them regarding delivery and they not respond me
And this thing happened with me twice time

Ordered birthday cake in the morning and it was delivered at 10 pm in the night 🌙 😴
Do you want to really use this this service next time???

Worse, don't buy from them, they said delivery free and then gets call you postal code is not for free delivery and then telling your pin code is different not what I gave, so they know more then me that what post code I live from 30 years.

Wasted money and cake both.

Very bad quality. Never order anything from this site.

It is a fake company. I paid rs 2168/- but didn't receive the order ND they have blocked my call.if you call from some other number and tell your id they immediately disconnect the call. Authorities should take proper action again such fake practices of cheating innocent buyers

Very bad quality bouquet and spoiled the occassion, never buy from winni.

Worst .. they are cheaters. They shown different image of cake & sent me different, charged me for 1 kg cake & delivered 600 gm cake. Nobody attend your complaints...

0 stars if i could. There services are pathetic they can't deliver the cake ontime most the cakes are not available.customer service is worst you need to call 3 to 4 times before someone is actually reday to talk. They pick up the call and hang it saying we can't hear you.. don't even try this website.

"I ordered a photo cake from Winni's website, but when it arrived, it had someone else's picture on it. I contacted customer service to resolve the issue, and ended up spending over 40 minutes on an international call, only to get nowhere. They simply refused to understand my problem, claiming it was a system error that mixed up the photos.

In the end, I had no choice but to cancel the order without receiving a refund. I lost both my money and valuable time.

This feels like a photo cake scam by Winni. I strongly advise others to avoid them."

I'm currently abroad and ordered a cake for my dad's birthday who is in India. Apparently when the delivery service had called my dad, his number was switched off, which isn't true-his phone was working fine just minutes before and had also given an alternate number. The order status in the app changed to 'Returned'. I got in touch with their 'Customer Care' via WhatsApp who was very unresponsive and kept replying with prewritten answers. They then demanded extra payment for "re-delivery." I had no other go other than paying that as I had already spent so much time and energy into this. It took a day for them to reach out again and the delivery guy called my dad at 7 in the morning to confirm the order which was delivered 5 hours later. The cake was of very average quality (nothing you can't just buy from a corner store bakery) and the wordings on it were very shabby. If you think about it, this is a literal scam and I don't know how they are able to get away with this. I regret not checking the reviews beforehand; the positive ones on their website are definitely fake. Please be cautious when considering their services as it will ruin your special occasion. I would advice to never use any of their services, ever.

In birthday 6pm they are updating me we can't deliver the order because of out of stock and i placed my order in 2 days early. They Spoiler my surprises

Worst packaging ever! My cake is completely ruined, and the taste is just average. I ordered a Ferrero Rocher cake through Swiggy from Winni Cakes and More (Sahakar Nagar, Bangalore), and the cake arrived smashed on both the top and sides. The box was far too small, leading to the cake being squished during transit. While I understand the delivery person has a part to play, the packaging is mainly to blame. The cake started melting the minute it arrived, which indicates poor handling and improper storage during delivery. I highly recommend all my friends, colleagues, and relatives avoid ordering from Winni Cakes and More in the future. This experience has left me extremely disappointed.