Winston and Porter Canine & Equine Supplements Reviews 398

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Because your service is brilliant and good arrived the next day and my old horse is doing great on itc

Company replied

Rated 5 out of 5 stars

One in ten Labrador Retrievers are fussy eaters and my 12 year old handsome boy is one of them but loves Nourish C supplement! Mixed with a little warm water to make consistency of porridge like paste... See more

Company replied

Rated 5 out of 5 stars

We have been using the W&P hip and joint dog supplement for around three months and I cannot recommend it enough. It has transformed our 9 year old Labrador. She was beginning to suffer from joint pro... See more

Company replied

Rated 5 out of 5 stars

Last year I used Winston&porter the puppies porridge the puppies and mother loved it soo much. This time round I went for the breeders pack for £120 there jist about neally 3weeks old so it will be ti... See more

Company replied

Company details

  1. Pet Store

Written by the company

We are very passionate about the health and nutrition of our dogs and horses at Winston and Porter ® and have developed some very unique and innovative supplements which will make a positive difference to each stage of your dog or horse's life in the areas of Health, Vitality, Flexibility, Joint and Bone Health and Overall Condition. They really work and achieve fantastic results!


Contact info

4.8

Excellent

TrustScore 5 out of 5

398 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

In the short time that our dog has been…

In the short time that our dog has been given hip and joint plus, she has been more active, does not have such a prescribed limp and gives the impression sh is in less pain. So it appears to be working.

November 12, 2023
Winston and Porter Canine & Equine Supplements logo

Reply from Winston and Porter Canine & Equine Supplements

Hi Chris, Thank you for taking the time to leave us a review! So glad that your dog is reacting positively to the hip and joint dog plus!! Great news!!

Rated 5 out of 5 stars

Prompt delivery

I was impressed with the quality of things I order and with the prompt service and delivery

November 28, 2023
Winston and Porter Canine & Equine Supplements logo

Reply from Winston and Porter Canine & Equine Supplements

Thank you for taking the time to leave us a review Brian! Glad you like your items and the service!

Rated 5 out of 5 stars

Excellent company

Excellent company. Bought the lick and learn tin and it really works. Take it to the vets and it really distracts my dog when her nails are clipped.

November 27, 2023
Winston and Porter Canine & Equine Supplements logo

Reply from Winston and Porter Canine & Equine Supplements

Thank you for taking the time to leave us a review Jules! Great news about the lick and learn!

Rated 5 out of 5 stars

Very quick

Very quick. Arrived 2 days earlier than expected. Used this product for over a year now. Our dog no longer limps occasionally as he did before.

November 23, 2023
Winston and Porter Canine & Equine Supplements logo

Reply from Winston and Porter Canine & Equine Supplements

Thank you for taking the time to leave us a review Susan! Great news about your dog!!!

Rated 5 out of 5 stars

Delivery was faster than I expected

Delivery was faster than I expected, A plus in my eyes. I'll definitely be using again.

November 7, 2023
Winston and Porter Canine & Equine Supplements logo

Reply from Winston and Porter Canine & Equine Supplements

Thank you for taking the time to leave us a review! Glad you like the fast delivery!

Rated 5 out of 5 stars

Easy website to navigate

Easy website to navigate, prompt delivery and good communication.

October 18, 2023
Winston and Porter Canine & Equine Supplements logo

Reply from Winston and Porter Canine & Equine Supplements

Hi Wendy, thank you for taking the time to leave us a review! Glad you like the site and the service!!

Rated 5 out of 5 stars

Excellent product (Lick & Learn) we…

Excellent product (Lick & Learn) we have a 4 month Labrador who loves this! Brilliant concept and ideal for training, will be getting another one!

November 9, 2023
Winston and Porter Canine & Equine Supplements logo

Reply from Winston and Porter Canine & Equine Supplements

Hi Lorraine, thank you for your feedback! We are proud of the lick and learn so it is great news that your Lab loves them!

Rated 1 out of 5 stars

Never received the product we ordered…

Never received the product we ordered bought this to the attention of your team who did not resolve the issue. So we agreed to just forgo the money we spent.
As such we will never buy or order any of your products again.
Typical of this company they offered a refund we confirmed we would like a refund but are still awaiting a refund!

October 17, 2023
Winston and Porter Canine & Equine Supplements logo

Reply from Winston and Porter Canine & Equine Supplements

Hi Peter as you know the incomplete address was given to us and that is where we sent it. The courier should not have left the parcel anywhere, granted and this is being investigated. Would you like refund or the advent calendar resending with a different postal service? Apologies that this has happened to you but we can only go off the information we have at hand.

Rated 5 out of 5 stars

Arrived quickly

October 8, 2023
Winston and Porter Canine & Equine Supplements logo

Reply from Winston and Porter Canine & Equine Supplements

Thank you for taking the time to leave us a positive review Linda!!

Rated 5 out of 5 stars

Dog seems to be reacting well to the…

Dog seems to be reacting well to the supplement. Will be buying again.

October 5, 2023
Winston and Porter Canine & Equine Supplements logo

Reply from Winston and Porter Canine & Equine Supplements

Hi Lee thank you for taking the time to leave us a review!So glad your dog is reacting positively to the supplement!! 😊🐕

Rated 5 out of 5 stars

Easy purchase from website

Easy purchase from website. Extensive explanation of product to enable you to make a decision.
Prompt delivery

September 29, 2023
Winston and Porter Canine & Equine Supplements logo

Reply from Winston and Porter Canine & Equine Supplements

Hi Duncan, thank you for taking the time to leave us a review! Glad you like the service!

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Very good product.

September 12, 2023
Winston and Porter Canine & Equine Supplements logo

Reply from Winston and Porter Canine & Equine Supplements

Hi Yvonne, thank you for taking the time to leave us a positive review! Glad you like the service!

Rated 5 out of 5 stars

My little dog loves it

My little dog loves it. She was trying to eat it. A lick was just not good enough for her. Don't worry, she didn't succeed!!!

September 25, 2023
Winston and Porter Canine & Equine Supplements logo

Reply from Winston and Porter Canine & Equine Supplements

Hi Jennie, thank you for taking the time to leave us a positive review! Glad your dog loves the lick and learn!!

Rated 5 out of 5 stars

Great company

Great company, and products, to deal with. Had a confusion over my order; sent email, they immediately dealt with it, refunded my money and kept me in the loop all the way. Lovely company to deal with - and my dog is so much happier taking the supplement too!

September 22, 2023
Winston and Porter Canine & Equine Supplements logo

Reply from Winston and Porter Canine & Equine Supplements

Hi Michele, thank you for taking the time to leave us a positive review! Glad you like the service and the supplements!

Rated 2 out of 5 stars

Spray bottle didn’t work

The antiseptic was no doubt as good as any other, but the spray bottle was useless, and I had to buy a separate bottle.

September 22, 2023
Winston and Porter Canine & Equine Supplements logo

Reply from Winston and Porter Canine & Equine Supplements

Hi James, thank you for the feedback. However, you may want to contact Leucillen direct as we are not the manufacturers, just the resellers of this product.

Rated 5 out of 5 stars

Always a great company

Always a great company. Delivered speedy and in time. Great products.

September 7, 2023
Winston and Porter Canine & Equine Supplements logo

Reply from Winston and Porter Canine & Equine Supplements

Thank you so much for taking the time to leave us a review!! Glad you like the products and service!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look