Winstree Financial Services  Reviews 

163
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for their exceptional helpfulness, patience, and professional guidance throughout complex financial and mortgage procedures. Consumers truly appreciate the clear communication, approachable attitude, and consistent support provided, which makes every interaction remarkably smooth and reassuring. Some people also felt that these financial arrangements could initially cause hesitation or feel stressful, but dedicated advisors successfully eased their concerns. Reviewers consistently emphasize that receiving prompt answers, personalized attention, and thorough explanations helped them build complete confidence in the overall service. Clients note that working with such reliable professionals removes uncertainty, ensuring a satisfying journey from start to finish.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, patience,... See more

Service

Customers had positive experiences with service, consistently praising the professional, customer-focused... See more

Customer service

Consumers find customer service to be positive, highlighting approachable and professional support throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mala helped us with our mortgages, Mala is extremely knowledgeable, friendly and is very experienced. Always available to answer our questions no matter how small or how many times we asked v... See more

Rated 5 out of 5 stars

James Alexander is amazing, a true miracle worker, patient, kind, courteous and always listens, he goes above and beyond which is a rare gift in his line of work, I would recommend him to anyone- than... See more

Rated 5 out of 5 stars

Mala was very professional and guided me through difficult process of finances. She remained calm, reassured me when I became impatient. Very helpful ,supportive and friendly. It was complex to deal... See more

Rated 5 out of 5 stars

To be honest I had contacted other companies who doubted I could remortgage and weren’t interested. My situation was not straightforward but James Alexander can be compared to a bloodhound, resear... See more


Company details

  1. Mortgage Broker

Information provided by various external sources

Reviewing the market place and finding you the best mortgage product based on your circumstances. We provide all different types of mortgages and we work on your behalf on a Fee Free Basis. We also offer Protection Products from every available provider.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

163 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(163)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Service

Craig was very informative and helped me get to the right advisor. Would definitely use this service again.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 Experience

We were recommended to use Winstree Financial by friends & family and we do not regret it ! The experience from start to finish was a smooth process all the way through and stress free ! Kris answered all of our questions promptly and with ease. The team were knowledgeable and friendly for the entirety of the process. We will be recommending Winstree Financial to all friends & family in the future.

October 16, 2024
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for your kind feedback. Much appreciated

Good luck in your new home 🏠

Rated 5 out of 5 stars

Excellent 10/10

Kris and Lauren were excellent during our property purchase process. We were provided with everything we needed to make an informed decision on what worked best for us. They made the mortgage application process incredibly straightforward and once they had all of our documents they took care of everything, while keeping us well informed along the way. We couldn’t have asked for more and highly recommend Winstree to anyone else in the same position as us, looking to buy their first home.

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent as a first time buyer

As a first time buyer, I felt very supported by Richard who took the time to explain the wider process of buying a house and highlighted some specific complications which were worth being aware of. Richard was able to find a great mortgage deal and helped to ensure this was ready well ahead of the completion date. When the house value was renegotiated, Richard was able to quickly check and make all necessary changes to maintain the mortgage deal, helping to keep the buying process moving along smoothly. Overall, I am very happy with this experience and would happily use Winstree again.

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

The best mortgage broker in all UK town…

The best mortgage broker in all UK town you can Found is Winstree financial service. They are the best very helpful, very kind very friendly and it’s my second property. I’m processing with them. They explain me everything which ever I know and I don’t know. I really recommend to everyone. 🥰

June 5, 2024
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for your positive feedback! It was a pleasure assisting you with your mortgage needs. We're glad to hear you had a good experience. If you have any further questions or need assistance in the future, please feel free to reach out.

Rated 5 out of 5 stars

Brilliant Service provided by Nathan.

We obtained our first mortgage with Kris and Lauren. Following the excellent service provided we did not hesitate to reach out to them again for their alternative services that they offer. Nathan who was our advisor provided us with the different insurance policies available and gave clear advice on each one. He was professional and knowledgeable.

We would highly recommend the Winstree Financial Service team to anyone looking for a mortgage or insurance policies. Thank you again. We'll be back soon!

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Nathan has been the best advisor

Nathan has been the best advisor, he talked me through the insurance policies available, gave advice on what is best for me and he is so professional. He is friendly and he maintained good communication skills. I will definitely recommend your insurance company to my friends and family members.

March 27, 2024
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for taking the time to review our service. I am sure Nathan will be happy with the feedback that you have given

Do get in touch if there is anything else we can help you with

Thank you again


Kris Buda
Director

Rated 5 out of 5 stars

I have just taken out a Life Insurance…

I have just taken out a Life Insurance policy with Winstree, the advisor, Nathan was proffesional, helpful and informative thank you.

January 31, 2024
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for taking the time to review the service provided by Nathan

We are glad you had a good experience

Look forward to helping you again in the future

Thank you


Kris
Director

Rated 5 out of 5 stars

I cannot praise WINSTREE Financial Services

I cannot praise Winstree Financial Services enough for the exceptional service they provided during my recent remortgage process. From start to finish, they demonstrated a level of professionalism, expertise, and dedication that truly exceeded my expectations.
Chloe Llewellyn, in particular, deserves special recognition for her outstanding contribution to the success of my remortgage. From the moment I reached out to Winstree Financial Services, Chloe took charge of my case with a proactive and enthusiastic approach that immediately put me at ease. She not only had an in-depth understanding of the mortgage market but also possessed the ability to explain complex concepts in a way that was easy to grasp, ensuring that I was fully informed and comfortable with every step of the process.
One of the aspects that stood out most was the regular updates I received throughout the entire remortgage journey. Chloe and her team kept me informed at every stage, ensuring that I knew exactly where we stood and what to expect next. This level of transparency and communication is a testament to their commitment to customer satisfaction.
Winstree Financial Services went above and beyond to secure the best possible deal for me, and their proactive management of my remortgage allowed me to enjoy a smooth and stress-free experience. They took care of all the intricate details, leaving me with complete confidence that I was in the hands of true experts.
I wholeheartedly recommend Winstree Financial Services for anyone seeking mortgage services, and I can't thank Chloe Llewellyn and the team enough for their exceptional support. If you're looking for a partner who combines professionalism, regular updates, and proactive management to make your remortgage journey seamless and successful, Winstree Financial Services is the company to trust. They've certainly earned my trust, and I'm grateful for their outstanding service.
Thank you, Chloe, and thank you, Winstree Financial Services!

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent.

We’ve used Kris for about 15 years over several mortgages, and have always had consistently excellent service and advice.

Thanks Kris, happy New Year to you and Winstree Financial Services all the best for 2024!

January 2, 2024
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you !

Glad we could help again!

If you need anything e are always happy to help!

Kris

Rated 5 out of 5 stars

Super service from a great company

I have used Kris over several years for mortgages, and have recommended him to friends and family members when they have needed mortgages too, he has always delivered, and gives great advice, and the highest level of service to his clients. I would certainly recommend him to anyone looking for a competitive product, and will definitely use his services again in the future. Thanks Kris, wishing you and Winstree Financial Services all the very best, Gary Bird.

December 1, 2023
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for the kind feedback Gary

wish you the best of luck with everything!

Rated 5 out of 5 stars

Thank you Winstree Financial Services!

Kris & Lauren were patient and understanding throughout the process of getting a mortgage offer. We would highly recommend Winstree Financial Services!

November 3, 2023
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Been a pleasure to help you!

Good luck in your new home

Rated 5 out of 5 stars

Couldn’t have been better

Couldn’t have been better, very quick responses and professional. Helped me every step of the way as a first time buyer.

October 30, 2023
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for taking the time to review the service

wish you luck in your new home

Rated 5 out of 5 stars

Very professional and helpful

I have dealt with Kris Budda for a number of years. Always really helpful and patient. I wouldn’t use anyone else. Very professional and knowledgable . Thanks again for all your help! Clare 😊

August 17, 2023
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for the feedback - Always a pleasure to help you!

Rated 5 out of 5 stars

John Cook is a star

I have used John Cook for a number of years now and he has never failed to get me the best deal that is available. He is extremely professional and I would recommend him to anyone

April 21, 2023
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for taking the time to review the service that you received

We are glad that you are happy!

Rated 5 out of 5 stars

I was served by Mr John Cook who was…

I was served by Mr John Cook who was very professional in handling my insurance. The service he provided was excellent and will recommend him to family and friends. Mr Cook should be rewarded as he is a great asset to his company.

April 17, 2023
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for the kind feedback - much appreciated

please do get in touch if there is anything else that you need

Rated 5 out of 5 stars

Thankful once again for John Cooks…

Thankful once again for John Cooks guidance, efficiency and helpfulness! I have been a customer for many years, long may it continue 😊

April 12, 2023
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for taking the time to review the service received

John will be happy! I am glad that you are happy with the service provided

Thanks again


Kris

Rated 5 out of 5 stars

I'm really grateful to Peter for…

I'm really grateful to Peter for advising us and arranging our mortgage.

Our purchase took a long time to go through and he switched us onto a better mortgage deal before we completed, which we never would have done by ourselves. This saved us hundreds of pounds a month on our new mortgage.

I would definitely go with Peter again and heartily recommend Winstree to anyone.

March 28, 2023
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Good luck in your new home

Thank you for taking the time to review the service received

Kris Buda
Director

Rated 4 out of 5 stars

Great experience - prompt support

Kris and Lauren were very helpful. Always getting back to me swiftly. Supportive and patient during a protracted process, efficient when a last minute change of product was needed.

March 31, 2023
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for the review.

Much appreciated.

Look forward to helping you again in the future

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look