Winstree Financial Services  Reviews 

163
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for their exceptional helpfulness, patience, and professional guidance throughout complex financial and mortgage procedures. Consumers truly appreciate the clear communication, approachable attitude, and consistent support provided, which makes every interaction remarkably smooth and reassuring. Some people also felt that these financial arrangements could initially cause hesitation or feel stressful, but dedicated advisors successfully eased their concerns. Reviewers consistently emphasize that receiving prompt answers, personalized attention, and thorough explanations helped them build complete confidence in the overall service. Clients note that working with such reliable professionals removes uncertainty, ensuring a satisfying journey from start to finish.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, patience,... See more

Service

Customers had positive experiences with service, consistently praising the professional, customer-focused... See more

Customer service

Consumers find customer service to be positive, highlighting approachable and professional support throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mala helped us with our mortgages, Mala is extremely knowledgeable, friendly and is very experienced. Always available to answer our questions no matter how small or how many times we asked v... See more

Rated 5 out of 5 stars

James Alexander is amazing, a true miracle worker, patient, kind, courteous and always listens, he goes above and beyond which is a rare gift in his line of work, I would recommend him to anyone- than... See more

Rated 5 out of 5 stars

Mala was very professional and guided me through difficult process of finances. She remained calm, reassured me when I became impatient. Very helpful ,supportive and friendly. It was complex to deal... See more

Rated 5 out of 5 stars

To be honest I had contacted other companies who doubted I could remortgage and weren’t interested. My situation was not straightforward but James Alexander can be compared to a bloodhound, resear... See more


Company details

  1. Mortgage Broker

Information provided by various external sources

Reviewing the market place and finding you the best mortgage product based on your circumstances. We provide all different types of mortgages and we work on your behalf on a Fee Free Basis. We also offer Protection Products from every available provider.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

163 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(163)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company who go over and above!

We had a great experience with Peter at Winstree Finance Services. He went over and above to ensure we got the right mortgage for us. Really appreciated!

March 30, 2023
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for taking the time to review the service

Please do get in touch if you need anything


Kris

Rated 5 out of 5 stars

Highly recommended

Highly recommended, we were purchasing our first property the help and advice they offered was amazing, they are very responsive, super friendly and the online portal made everything run very smoothly, whole process from start to finish was so quick and easy. Thank you!

March 30, 2023
Unprompted review
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Reply from Winstree Financial Services

Thank you for reviewing us! Is greatly appreciated

Good luck in your new home.


Kris

Rated 5 out of 5 stars

Very easy to work with this company

Very easy to work with this company, the online portal worked great and the whole process was speedy and efficient. Found a better deal than via our own research, and they were very responsive to any of our queries.

January 19, 2023
Unprompted review
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Reply from Winstree Financial Services

We really do appreciate the feedback

Look forward to helping you again in the future

Good Luck in your new Home

Rated 5 out of 5 stars

Great experience

Kris has been really helpful throughout the process of getting a mortgage. He has been quick to respond every time and always very friendly. Will definitely be contacting him when it's time for us to remortgage!

March 20, 2023
Unprompted review
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Reply from Winstree Financial Services

Thank you for taking the time to review the service received

Good Luck in your new home!


Kris

Rated 5 out of 5 stars

I was contacted by John Cooke about my…

I was contacted by John Cooke about my life insurances. He did an excellent job in consolidating my life cover and critical illness. Everything was explained , very straight forward and down to earth. These things can be daunting and worrying . John talked me through it all answering my queries. Highly recommend them. The day after I received a foĺlow up call to see if I was happy with the policy asking a few standard questions and that was all that it needed.

March 14, 2023
Unprompted review
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Reply from Winstree Financial Services

I appreciate the review and look forward to hopefully helping you again in the future

Thank you for reviewing the service

Kris Buda
Director

Rated 5 out of 5 stars

I could not recommend Sarah enough!!

I could not recommend Sarah enough! Like most people myself and my husband have never even thought about life insurance, until we just had a baby. There’s so much to it and we had no idea where to start. Thank goodness for Sarah, she broke everything down for us, explained things in a way that worked for us and gave constant reassurance that it was ok to ask questions. She made the whole process so easy for us and could not be happier with the outcome!

March 13, 2023
Unprompted review
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Reply from Winstree Financial Services

Thank you for reviewing the service that you received. I appreciate the time taken and look forward to hopefully helping you again in the future

Kris Buda
Director

Rated 5 out of 5 stars

Amazingly helpful and genuine

I have not got a single negative thing to say about Winstree Financial service they are superb!! I worked with Kris and Lauren and both were beyond helpful and always were quick to respond! I will be recommending them to anyone who needs a mortgage adviser!!!

March 1, 2023
Unprompted review
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Reply from Winstree Financial Services

Thank you! that's really nice of you

Wish you all the best in your new home

Rated 5 out of 5 stars

Amazing Service

Thank you to Kris and Team for helping me buy my first property. Kris was incredibly helpful from beginning to end, always kept in touch throughout the process and supported me whenever i needed it. I couldn't recommend Winstree enough, thank you!

January 27, 2023
Unprompted review
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Reply from Winstree Financial Services

Thank you for the feedback!

wish you all the best in your new home!

Congratulations

Rated 5 out of 5 stars

Excellent service by Kris and Lauren

Many thanks to Winstree Financial Services for an amazing job and helping us buy our first home. Special thanks to Kris and Lauren. Kris is very experienced and knowledgeable, he is able to find solutions in the most difficult situations. Because we lived abroad for the last couple of years our application process with the bank was a bit more complicated, Kris supported us along the way and helped us find the best lender. We approached Kris on recommendation of a colleague of mine and we will have no hesitations recommending him to anyone looking for a mortgage.
Thanks again for making the purchase of our first home possible for us
Ana & Brendan

January 18, 2023
Unprompted review
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Reply from Winstree Financial Services

Thank you for the kind feedback

Wish you all the best in your new home! please do get in touch if there is anything you need!

Pleasure to help you!!

Rated 5 out of 5 stars

Very good experience

Very good experience. Professional, approachable and made all the stages of the mortgage process seem easy to understand. I’d highly recommend using them.

December 8, 2022
Unprompted review
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Reply from Winstree Financial Services

Thank you Mark - pleasure to help

Congratulations on your new home

Rated 5 out of 5 stars

Winstree Financial services are a boon

Winstree Financial services are a boon to me. They contacted me a few years back via linkedin and since then I have not looked at anyone else. Kris and Lauren are very thorough and professional. They keep me abreast of things progressing and liase with various parties on my behalf, open to ideas to try different products and always prompt. Have recommended to my friends as well

July 8, 2022
Unprompted review
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Reply from Winstree Financial Services

Thank you - was a pleasure to help you again!

Really appreciate the feedback


Rated 5 out of 5 stars

Excellent service from Kris and Laura…

Excellent service from Kris and Laura and would definitely recommend the company and go back to them in the future.
The solicitor appointed by my lender however was very disappointing. That's no reflection on Kris and Laura as they did all they could to move things on and we got there in the end.

June 27, 2022
Unprompted review
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Reply from Winstree Financial Services

Thank you For the kind feedback. It’s appreciated.

Hope everything goes well for you and look forward to helping again in the future


Kris

Rated 5 out of 5 stars

After a bad experience with agency…

After a bad experience with agency based mortgage advisor ( about 2 months passed with no mortgage offer secured and so many changes) Kris was recommended by a friend of mine. The whole process was over in less than a week. You can tell he is well experienced in what he does just by the way he does answer your questions and gives you the information you need - always on point. Can't recommend enough.

June 8, 2022
Unprompted review
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Reply from Winstree Financial Services

Thank you for the feedback Georgi - very much appreciated.

Good Luck in your new home!

Rated 5 out of 5 stars

Great service from Kris and Lauren…

Great service from Kris and Lauren always really helpful and answered all our questions throughout the process of us getting our new home. Thank you !

March 4, 2022
Unprompted review
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Reply from Winstree Financial Services

Thank you Luke - Good Luck in your new home!

Rated 5 out of 5 stars

NI Mortgage

I have used Winstree Financial Services for sometime now to arrange mortgages for me in main land UK. This is my first mortgage in Northern Ireland and I'd like to thank Kris and Lauren for their diligence and professionalism in arranging my mortgage there.
Would not hesitate to recommend the team at Winstree Financial Services and will definitely be using them again in the future.

February 23, 2022
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for the kind feedback - appreciated

Good luck in your new home

Rated 5 out of 5 stars

Amazing: Winstree mortgage Advice

Hi Angela
Just a quick email to say thank you for all the help in relation to 65&67 Falcon Crescent.

Without a shadow of doubt, the very best service we have ever encountered in the last 20 years of living in the UK.

There are no words to properly describe how you do it; highly efficient, exceptionally responsive, a real sense of integrity and transparency while also keeping it all reassuringly calm.

We look forward to speaking with you soon.

Thank you

Victor & Cathy

February 23, 2022
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Hi Victor and Cathy

Thank you for the amazing feedback

I hope we can help you again in the future

Kind Regards


Kris Buda
Director



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