Winsurance Reviews 159

Winsurance agents always provide quick, courteous service! I have made numerous requests over the years and, in the end, they always come through!

Gonçalo was prompt, thorough and flexible with our insurance needs. He explained the terms clearly and helped us navigate to have our policy in place when we needed it, in this case to accomodate our travel plans. We were also able to clarify a few detail with him during an online community forum we participated in. I highly recommend Winsurance for your insurance needs. We have secured various policies through them and always have a good experience and it is affordable.

Winsurance is very responsive for all our insurance needs in Portugal. I have been using them for the past 5 yeasrs and I am very happy with their continious help and services provided. Highly recommend them!

I am very impressed with KNOK, through Winsurance! I was able to have an online doctor visit within three hours of my call and received a prescription by email, just after the call. What a great doctor, that understood my symptoms and has me on a path to feeling and getting better.
Kudos to Rita at Winsurance, for showing me the simple steps to using KNOK.

My agent Madalena Rodrigues was excellent. She was extremely helpful and quick to respond to any concerns. She provided me with a plan to suit my needs and walked me through the process. It went very smoothly.
I would highly recommend Madalena and enjoyed working with her.

Rita and the whole team were so very helpful, I can’t recommend them enough. Not only that but I feel the cost for our coverage was extremely reasonable with 2/3 of my family having health conditions. I love being able to pay the whole amount upfront instead of paying monthly.

We were referred to Madalena from our friend and it was a true pleasure doing business with her. We don’t speak fluent Portuguese or know our way around the bureaucracy of Portugal beings though we are Americans, she was very patient and passionate about her job. She actually went above and beyond with some of the things I was asking her to do. I would definitely refer Madalena to anyone.

I recently needed some physical therapies through my insurance for the first time. I reached out to Winsurance for help, and Goncelo Mateus responded. He answered my questions promptly and patiently. He also contacted the insurance company for me. I'm very grateful for all his help!
I would also like to commend Winsurance for providing us a Customer Journey Assistant like Goncalo. It has made a huge difference in our experiences. Thank you.

Goncalo Mateus helped me with my reimbursement for treatment with an orthopedist. He continually kept me informed and contact the insurance company regarding the status of my reimbursement. He never gave up and provided me with clear information. If it were not for Goncalo, I would have had to deal with the insurance company on my own which would have been difficult for me. I cannot thank Goncalo enough for all he did to help me with this insurance claim.

Winsurance is a great company that made finding insurance in Portugal very quick and easy. My contact, Rita, was very helpful and relatable. As an expat, I was feeling overwhelmed by the whole idea of looking for private health insurance. Rita emailed me all the necessary information to make an informed decision with confidence. The process was completed quickly, all by email. I highly recommend this company.

Madalena took care of everything for me. I just told her what I needed, and she handled the whole process professionally and efficiently until I got my insurance. She was super friendly, helpful, and always available. I highly recommend Winsurance and Madalena without hesitation!

Rita is a great asset to have on your side. She immediately began work on my request for insurance the day I emailed her. She always responded to my inquiries quickly and resolved or answered my questions thoroughly. I highly recommend WInsurance, and Rita, for newly arrived immigrants/expats seeking health insurance.

Excellent service and fast response from Helena and Rita @ Winsurance. The ladies went above and beyond, while helping us to obtain our Travel and MGEN Health insurance policies. My husband and I highly recommend their service!

I have been using Winsurance for a while for Health and Motor to Travel insurance (today). I have always had a good experience (in English language) from the team and Gonçalo gave me good advice and found me the right policy at the right price. Recommended.

Excellent service and amazingly fast response from Madalena. This is the second time we have used Winsurance and highly recommend them!

Been with Winsurance for over 3 years. Recently wanted to price shop and consider new options for the family health insurance.

Madalena Rodrigues and Gonçalo Mateus were amazing during the whole process. They price shopped and presented all the options to us, even taking the time to jump on a video call to make sure we understood all of them along with the differences. They addressed all our concerns in a timely manner and were very patient with all our questions we kept sending them throughout the process. Also they are fluent in English, which was very helpful to us.

Can't thank them enough and highly recommend them for any insurance needs.

Thank you so much for your help. Gonçalo Mateus was so very patient with us while we went through this process. He was kind and understanding. Our anxiety was high as we went through the new process of getting our visa and having meetings with AIMA. He provided feedback and helped ease this process. Thank you for your help.

Gonçalo Mateus is a wonderful representative. This is a hard job when you are not in control of the process, but he is on top of every issue at hand. He is kind, patient and always positive and helpful. Thank you so very much for being there and staying on top of things!

We have been with Winsurance and Nuno Mendes for years, but recently reached out for travel insurance on an upcoming trip to the US. Gonçalo Mateus was awesome! Super efficient, but still managed to walk us through the coverages thoroughly and was there for any questions. Got our policy all squared away well before our trip, one less headache. Highly recommend Winsurance!!!

We engaged Winsurance three years ago and continue to trust them with our health insurance needs. The company has grown in that time period, and this was our first time working with Gonçalo Mateus. He is kind, responsive and creative. He exceeded our expectations, finding a solution to our issue. What a relief!