Winterbury Training Reviews 161

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and ability to make learning enjoyable and effective. Many people highlight the positive and supportive user experience, noting that the courses are well-structured, interactive, and delivered in a way that builds confidence. Reviewers frequently commend the service for being informative, clear, and delivered at a comfortable pace, making even serious topics fun and memorable. People appreciate the personalized approach and the trainers' ability to create a relaxed learning environment.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff. Reviewers frequently praise the trainers,... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the courses engaging,... See more

Service

Reviewers express high satisfaction with the service provided. Many found the first aid courses, including... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great instructor, really enthusiastic & knowledgeable. Carolyn made learning pediatric first aid so much easier with her fun way of learning. She makes sure you understand the contents & takes you th... See more

Company replied

Rated 5 out of 5 stars

I am a foster carer and did a course Thursday-Friday, March 19-20 2026. I can honestly say this was the neatest course I can remember. We covered CPR on infants, children and adults and I... See more

Company replied

Rated 5 out of 5 stars

Always love training events with Caroline Port (plus the addition of her equally brilliant husband). Caroline is very enthusiastic about her courses, and ensures we are supplied with drinks, snacks,... See more

Company replied

Rated 5 out of 5 stars

The first aid training we received from Winterbury training is really valuable. It has meant we've been able to deal with minor injuries at work effectively and gives us peace of mind at work and home... See more

Company replied


Company details

  1. Education Center
  2. Emergency Training

Written by the company

Winterbury Training offers training in first aid, mental health first aid (for adults and children), safeguarding and food safety in the Wiltshire/Hampshire/Dorset area


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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Rated 5 out of 5 stars

Great Course! Learnt So Much!

Carolyn really made the First Aid at Work and Outdoor First Aid course I attended relaxed, informative and fun! Carolyn is a brilliant trainer and is encouraging and so knowledgeable, training in a way that suited all of the participants and ensured we all participated and contributed to discussion and practical elements. I left feeling totally confident in my ability to put what I had learnt into practice. I'd highly recommend Winterbury Training!

January 12, 2023
Unprompted review
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Reply from Winterbury Training

Thank you Lynne! I'd be happy to have you first aid me anyday....

Rated 5 out of 5 stars

Training that hits the spot

Carolyn delivers training that just hits the spot. She gets the balance between being fun, thought provoking and interesting absolutely spot on. Carolyn recognises that some topics may be triggering, and deals with these sensitively and appropriately.

November 26, 2022
Unprompted review
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Reply from Winterbury Training

Thank you Jennie x

Rated 5 out of 5 stars

Great course!

Carolyn is a great trainer; she really knows her stuff and she is very knowledgeable. I really like the fact that Carolyn talked about her own experience and mental health issues as it made her very relatable as well as the course being much more interpersonal. The mental health course was very informative and gave me a much bigger insight to mental health. I would definitely recommend this course!

October 13, 2022
Unprompted review
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Reply from Winterbury Training

Thank you Jennifer - it's such an important subject and I'm really glad you found the course useful.

Rated 5 out of 5 stars

The best First Aid course I've attended

I have attended many First Aid courses but this was by far the best. Carolyn at Winterbury is wonderful. She makes the course fun and interesting. She makes you feel very welcome and comfortable. Carolyn has a way of explaining that makes it easy to understand. Rather than just telling you what you need to know, she goes into depth of why etc. I wouldn't want to attend a course in the future with anyone else.

November 14, 2022
Unprompted review
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Reply from Winterbury Training

Thank you Emma for your kind words - it was a pleasure to have you on the course and I look forward to working with you again!

Rated 5 out of 5 stars

I cannot recommend Winterbury Training…

I cannot recommend Winterbury Training enough. In fact, I have steered many in Carolyn's direction as she has that wonderful balance of getting correct and invaluable information across in a fun and practical way. That's what you need with a First Aid Course.

November 12, 2022
Unprompted review
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Reply from Winterbury Training

Thank you Holly, for both your kind words and for recommending our training to others!

Rated 5 out of 5 stars

Through and well delivered training…

Through and well delivered training that prepares you well for the assessment. Carolyn our trainer was first class and highly knowledgeable. I would highly recommend this training provider.

November 11, 2022
Unprompted review
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Reply from Winterbury Training

Thank you Amanda - it was a pleasure to have you along for the course and thanks for your kind comments.

Rated 5 out of 5 stars

A practical study of Mental Health

This course has come at the perfect time for me in helping the people in my care that are going through a very uncertain period.
From what I have learned in the two days I was immediately able to put into practice and that is invaluable.
On a personal note - I would prefer to know my actual test sore rather than just a certificate that confirms that I passed.

October 17, 2022
Unprompted review
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Reply from Winterbury Training

Thanks Sheron -I'm so glad you found it so useful. Unfortunately we aren't allowed to disclose your actual test score nor go over any of the answers to preserve the intergrity of the test - this is because it's a regulated qualification which is still live and being used by others after you've taken the test. Sorry I can't help with that - but hopefully the resources and knowledge will make a difference to the people you care so much for.

Rated 5 out of 5 stars

Mental Health Level 1 training

Warm personality of presenter broke down barriers when speaking about a potentially emotive area. Pace of training was good and it was very useful to be able to have small group discussion time on various aspects of the course.

October 13, 2022
Unprompted review
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Reply from Winterbury Training

Thank you for your kind words, Caroline. I hope you will find the toolkit useful!

Rated 5 out of 5 stars

Excellent course

Excellent course, packed full of information but made accessible and used a variety of learning styles and tasks. Assessment tasks were thorough but not intimidating. The course gave me confidence and Carolyn is a fun and approachable trainer which makes the course enjoyable. Thank you!

September 26, 2022
Unprompted review
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Reply from Winterbury Training

Thank you so much for your kind words - I'm so glad you've gained in confidence!

Rated 5 out of 5 stars

Great day spent

Great day spent! Kept us super engaged and interested - I’m feeling much more confident in the event of an emergency. Many thanks

September 1, 2022
Unprompted review
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Reply from Winterbury Training

Thanks so much for your kind words - confidence is key so I am so pleased you feel you gained this. Let's hope you don't need to test it!

Rated 4 out of 5 stars

Mental Health at work training day

Apart from the material presented during the training day, the experience was enhanced considerably by the trainer's sense of humour and willingness to talk about her own issues, which encouraged people to talk about theirs. She also provided an extensive list of downloadable resources which will prove really useful.

July 12, 2022
Unprompted review
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Reply from Winterbury Training

Thank you so much for taking the time to provide your comments. I hope the resources are useful for you in the future.

Rated 5 out of 5 stars

Modern approach to first aid training

Carolyn’s enthusiastic and informative style of training was very engaging. I really enjoyed the days training.

July 5, 2022
Unprompted review
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Reply from Winterbury Training

Thanks John for your kind words - I hope Activities Week doesn't throw you any first aid surprises!!

Rated 5 out of 5 stars

This is the second time I've been…

This is the second time I've been trained by Carolyn who is a brilliant trainer ensuring the knowledge imparted is clear and accurate but delivered in a fun and enjoyable way. A really enjoyable experience.

June 30, 2022
Unprompted review
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Reply from Winterbury Training

Thanks Steve - I'm glad you enjoyed it. See you in another 3 years!

Rated 5 out of 5 stars

Highly recommend

A very knowledgeable and enthusiastic trainer. Highly recommend

June 25, 2022
Unprompted review
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Reply from Winterbury Training

Thank you Jilly - let's hope you don't need any of that knowledge in real life!

Rated 5 out of 5 stars

Really well delivered

Really well delivered, enjoyable and informative Emergency First Aid Training. Thank you.

June 8, 2022
Unprompted review
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Reply from Winterbury Training

Thank you Bryony - it was pleasure to train you and your team.

Rated 5 out of 5 stars

A very engaging course leader!

Carolyn was brilliant - we all found it the most interesting and engaging First Aid we had every done and learn an few new things! Highly recommend.

May 16, 2022
Unprompted review
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Reply from Winterbury Training

Thank you Sara-Jane - it was lovely to work with your team!

Rated 5 out of 5 stars

Excellent training from an excellent trainer

The first aid at work course that I attended was excellent, one of the best courses I have been on in fact. Carolyn was extremely friendly and welcoming, and made all of the examples she used relevant to my job role. She made the content fun and enjoyable, whilst also being extremely informative and useful. Carolyn was very knowledgeable about the subject and was able to answer all questions thoroughly. I went away from the course feeling that I had genuinely learned something, and that I would be confident to use the skills if ever I was required to.

May 13, 2022
Unprompted review
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Reply from Winterbury Training

Thanks Luke - it was a pleasure to have you on the course!

Rated 5 out of 5 stars

Winterbury Training for First Aid

Excellent First Aid training for both Safety at Work (adults) and Paediatric First Aid. An informative and enjoyable two days learning. Carolyn the trainer was an excellent communicator bringing the course content to life through resources, videos, practical hands on learning, fun, games and quizzes. This interactive teaching approach meant all individuals on the course felt involved and able to learn. Our particular school has been using Winterbury Training for years and years and we would not look elsewhere for the training of our staff and school community.

March 27, 2022
Unprompted review
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Reply from Winterbury Training

Thank you so much Naomi - it was lovely to see you again and I look forward to working further with staff from your school.

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