Winterbury Training Reviews 161

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and ability to make learning enjoyable and effective. Many people highlight the positive user experience, noting that courses are well-structured, informative, and delivered in a way that fosters confidence and understanding. The service provided is frequently described as excellent, with consumers appreciating the balance between serious learning and fun, and the supportive environment created by the trainers. Reviewers often mention feeling well-prepared and more confident after completing their courses.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their knowledge, enthusiasm, and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the engaging and... See more

Service

Consumers find the service to be positive, with many describing the first aid courses as professionally led,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great instructor, really enthusiastic & knowledgeable. Carolyn made learning pediatric first aid so much easier with her fun way of learning. She makes sure you understand the contents & takes you th... See more

Company replied

Rated 5 out of 5 stars

I am a foster carer and did a course Thursday-Friday, March 19-20 2026. I can honestly say this was the neatest course I can remember. We covered CPR on infants, children and adults and I... See more

Company replied

Rated 5 out of 5 stars

Always love training events with Caroline Port (plus the addition of her equally brilliant husband). Caroline is very enthusiastic about her courses, and ensures we are supplied with drinks, snacks,... See more

Company replied

Rated 5 out of 5 stars

The first aid training we received from Winterbury training is really valuable. It has meant we've been able to deal with minor injuries at work effectively and gives us peace of mind at work and home... See more

Company replied


Company details

  1. Education Center
  2. Emergency Training

Written by the company

Winterbury Training offers training in first aid, mental health first aid (for adults and children), safeguarding and food safety in the Wiltshire/Hampshire/Dorset area


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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Rated 5 out of 5 stars

Winterbury Training excels at what they do

Winterbury Training is a well run professional Training Enterprise with likeable supportive and enthusiastic Trainers. The First Aid training and Information was relatable to each candidates knowledge and background too which was very helpful

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great Training

Carolyn made the 3 days of First Aid at work training really enjoyable. The presentation, discussion, theory and practical were all really engaging. This was one of the best First aid courses I have attended.

February 13, 2024
Unprompted review
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Reply from Winterbury Training

Thank you James - I really enjoyed it too! Let's hope that you don't need to use anything you learned...

Rated 5 out of 5 stars

Excellent nuggets of information in addition to a good course.

I found the course to be well laid out, with excellent delivery and engaging. Lots of little nuggets of information I have never had in my over 25 years or First Aid course attending and great refreshers for that which I had learned in the past. It was the first time I have had defib training in a course, which was invaluable, as I now feel much more confident should I ever need to use one and I now know how to locate them in any location I am visiting.

I would highly recommend a first aid course with Winterbury and will be returning in 3 years to renew.

January 31, 2024
Unprompted review
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Reply from Winterbury Training

Thank you for your review - it's great that you found the course (and particularly hands-on with the defib) useful and that it's built your confidence. Thank you for being active in refreshing your skills!

Rated 5 out of 5 stars

Level 3 Award in Education and Training

I recently completed my Level 3 Award in Education and Training (AET 3) with Carolyn from the Winterbury team. No review I write will ever do her justice but I'll give it my best try! I cannot put into words how truly fantastic Carolyn is. Our teaching sessions were engaging, fun, and her infinite amount of knowledge and experience shone throughout. The AET 3 is all about learning how to teach - you would have thought Carolyn was the creator of the qualification! I aspire to be a teacher/trainer myself one day and I'll be pleased if I end up half as good as her. I look up to Carolyn with huge admiration and I will forever draw upon her teaching methods to use in my own practice.
As a side note - around the start of the course, I began to experience some health difficulties which impacted my ability to engage with the taught sessions and the coursework element. Carolyn was so flexible, accommodating, and understanding of this. Without her patience and support, I couldn't have hoped to finish my AET 3 (something I've been wanting to complete for a very long time). Thank you Carolyn!

November 26, 2023
Unprompted review
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Reply from Winterbury Training

Thank you Gemma! You did all the hard work...

Rated 5 out of 5 stars

A very worthwhile training day

A very worthwhile training day, made fun and relatable to our workplace and all the staff who attended. Carolyn has great presentation skills, bringing the training theory to life with real life examples and stories. A good balance of theory and practical time within the day, lovely to use a local company with local venue, can't recommend Winterbury Training enough. Thank you for a great training day!

December 22, 2023
Unprompted review
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Reply from Winterbury Training

Thank you - and to all of your colleagues for sharing their interesting experiences!

Rated 5 out of 5 stars

I didn’t think I could have fun at a…

I didn’t think I could have fun at a first aid course on a Saturday but I really enjoyed myself! I came away feeling super confident with paediatric first aid having learnt it in a fun way! The whole day I felt comfortable enough to answer / ask questions. Even though I’ve done a first aid course before I also learnt thinks I didn’t know prior!
100% recommend.

December 2, 2023
Unprompted review
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Reply from Winterbury Training

Thanks Jade - I'm really glad you enjoyed it - even on a Saturday!

Rated 5 out of 5 stars

Excellent first aid course

The course was really planned and resourced. The trainer was knowledgeable and kept a good pace.

November 24, 2023
Unprompted review
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Reply from Winterbury Training

Thank you Nicky - it was lovely to re-qualify you and hope to see you again for the next re-qualification in 3 years.

Rated 5 out of 5 stars

So informative!

Winterbury Training is by far, the best first aid course I have ever attended. I had always felt previous trainers on courses from other companies talked at you and you came out with little chance of remembering anything! This is absolutely not the case with Carolyn and her team! Engaging and insightful! Have recommended to friends and family!

November 2, 2023
Unprompted review
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Reply from Winterbury Training

Thanks for your kind words, Ellie - so pleased you got so much out of it. Let's hope you don't need to use any of it!

Rated 5 out of 5 stars

Fabulous Training

Carolyn is magnificent, she balances real life examples with humour. She is highly engaging and it is very easy to pass if you listen, do and watch the videos. I love the way Carolyn picks out how people learn best and uses learning arrangements to ensure they have an equal chance of success.

October 14, 2023
Unprompted review
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Reply from Winterbury Training

Thanks Janice for a lovely review,

Rated 5 out of 5 stars

Winterbury Safeguarding training

The topic was challenging at times due to the nature of safeguarding but Carolyn made it as interesting as possible and used humour where appropriate so it wasn’t too heavy. A balanced mix of listening, reading, class discussion and group discussion so it was not just staring at a screen all day. Thorough subject knowledge from Carolyn, Thankyou!

October 7, 2023
Unprompted review
Rated 5 out of 5 stars

Paediatric First Aide - 3 year qualification

Lovely trainer who took the time to learn all our names and make us all feel relaxed whilst teaching valuable Paediatric First Aid, we covered CPR, Defib and Choking with working apparatus that made learning easier to understand.
Thank you Carolyn hope to see you again in three years

October 4, 2023
Unprompted review
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Reply from Winterbury Training

Thank you Karen - you were all an absolute pleasure to teach and what you all do is so, so valuable. Thank you for taking the time to learn, and for going over and above for children and young people.

Rated 5 out of 5 stars

An excellent training provider

I will always come to Winterbury Training for First Aid and Safeguarding. The training sessions are always engaging and well planned.

September 16, 2023
Unprompted review
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Reply from Winterbury Training

Thank you! It was great to see you again and I look forward to working with you again in a couple of weeks.

Rated 5 out of 5 stars

First time doing my pediatric first aid…

First time doing my pediatric first aid and it was amazing learnt so much in a short time frame finished my exam at the end of it and felt so brainy and it was so fun 💯 recommend this course to everyone and want to thank you Carolyn your such a lovely lady take care X

July 1, 2023
Unprompted review
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Reply from Winterbury Training

Thank you so much Leanne - it was an absolute pleasure to train you!

Rated 5 out of 5 stars

Everyone should take this course

The Paediatric First Aid course with Carolyn was brilliant. The course was super organised and full to the brim with everything I needed to know as an Early Years Practitioner. I left feeling confident in knowing the skills i had obtained can potentially save a life. Priceless knowledge.

June 17, 2023
Unprompted review
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Reply from Winterbury Training

Thank you Yasmin - and for being a good sport and joining in fully with the course! So pleased you feel confident to act should it be needed.

Rated 5 out of 5 stars

First aid

Excellent course, very knowledgeable and gained a lot from completing

June 7, 2023
Unprompted review
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Reply from Winterbury Training

Thanks Ryan - let's hope none of it is ever needed!

Rated 5 out of 5 stars

Thorough and Informative

The course (as always) was extremely thorough and Carolyn had all the answers to questions and scenarios posed to her. An enjoyable 2 day course full of extremely important information, delivered in a manner that engaged us all and what could have been a very long 2 days, flew by.

May 15, 2023
Unprompted review
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Reply from Winterbury Training

Thank you so much for your kind words - you are always very welcome on my courses and contribute so much yourself, so my thanks to you in return! See you in 3 years.

Rated 5 out of 5 stars

In praise of Winterbury Training [but…

In praise of Winterbury Training [but with no affiliation nor coercion to write this review.]
I recently attended a day-long Emergency1st Aid at Work refresher course and I was super impressed with the entire experience. The training was delivered by the Managing Director and Lead Trainer of Winterbury Training, who not only has many years of appropriate experience covering education at various levels, ambulance work and 1st Aid at levels way above the course that I was on. She has an outstanding ability to engage, entertain, involve her audience and hold their attention. She has the skill to approach what could – in other hands – be a bit of a dull subject in a manner which is humorous, entertaining, lively paced and delivered to an audience of diverse ages and experiences without in any way glossing over the serious nature of the material being covered. If you need 1st Aid training or refreshing at any level I can thoroughly recommend a look at winterburytraining.co.uk or Email at info @ the same address, or call 07584 732 119. I think you will be as impressed as I was.

March 31, 2023
Unprompted review
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Reply from Winterbury Training

Thank you so much Geoff - it's always a pleasure to have you on a course!

Rated 5 out of 5 stars

Exceptional training

I completed the QN UK Level 3 Award in Emergency First Aid at Work (RQF) and Emergency Paediatric First Aid. I could not have asked for a better trainer - Carolyn's knowledge was exceptional and she was clearly passionate about first aid and helping others in the community. We were all made to feel very welcome and Carolyn made sure we were all included and felt comfortable in practical scenarios.
Carolyn made the course as enjoyable and fun as possible which enabled us to learn essential skills for the workplace. I would highly recommend this company.

March 23, 2023
Unprompted review
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Reply from Winterbury Training

Thank you so much for your generous review and I look forward to training more of your colleagues.

Rated 5 out of 5 stars

Great course - practical, covering serious issues but fun!

Really great informative course led by Carolyn, a very knowledgeable lady who made the course interesting and engaging. Would highly recommend and will not hesitate to renew with in the future.

February 20, 2023
Unprompted review
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Reply from Winterbury Training

Thank you Karen - it was a pleasure to have you in the group!

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