Winterbury Training Reviews 161

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and ability to make learning enjoyable and effective. Many people highlight the positive user experience, noting that courses are well-structured, informative, and delivered in a way that fosters confidence and understanding. The service provided is frequently described as excellent, with consumers appreciating the balance between serious learning and fun, and the supportive environment created by the trainers. Reviewers often mention feeling well-prepared and more confident after completing their courses.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their knowledge, enthusiasm, and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the engaging and... See more

Service

Consumers find the service to be positive, with many describing the first aid courses as professionally led,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great instructor, really enthusiastic & knowledgeable. Carolyn made learning pediatric first aid so much easier with her fun way of learning. She makes sure you understand the contents & takes you th... See more

Company replied

Rated 5 out of 5 stars

I am a foster carer and did a course Thursday-Friday, March 19-20 2026. I can honestly say this was the neatest course I can remember. We covered CPR on infants, children and adults and I... See more

Company replied

Rated 5 out of 5 stars

Always love training events with Caroline Port (plus the addition of her equally brilliant husband). Caroline is very enthusiastic about her courses, and ensures we are supplied with drinks, snacks,... See more

Company replied

Rated 5 out of 5 stars

The first aid training we received from Winterbury training is really valuable. It has meant we've been able to deal with minor injuries at work effectively and gives us peace of mind at work and home... See more

Company replied


Company details

  1. Education Center
  2. Emergency Training

Written by the company

Winterbury Training offers training in first aid, mental health first aid (for adults and children), safeguarding and food safety in the Wiltshire/Hampshire/Dorset area


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great way to learn basic first aid

Basic first aid delivered in a practical and fun way, making it easier to take on board.

January 14, 2025
Unprompted review
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Reply from Winterbury Training

Thanks for your kind words James - much appreciated.

Rated 5 out of 5 stars

Safeguarding training

Carolyn never fails to deliver a course that isn’t highly informative, relevant or full of warmth. I attended safeguarding training which is necessary but never the easiest of topics, and Carolyn delivered the most up to date information in an energetic and engaging manner. I wouldn’t go anywhere else and would highly recommend.

January 11, 2025
Unprompted review
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Reply from Winterbury Training

Thanks so much for your comments Jacqui. It is such an important topic but you're right that it's never easy - but essential for our childrens' safety.

Rated 5 out of 5 stars

Really informative first aid training…

Really informative first aid training with a fantastic trainer who made the day very enjoyable and fun. Would recommend to anyone seeking first aid training as much more engaging than any other first aid training I have done in the past.

November 21, 2024
Unprompted review
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Reply from Winterbury Training

Thanks so much Chloe - I'm glad that you feel
learning an important life skill was fun and enjoyable too!

Rated 5 out of 5 stars

Super

Carolyn was fabulous, she made the course fun and enjoyable which really helped me take in the important learnings and imbed them. I highly recommend winterbury services to anyone looking to do a first aid course.

November 25, 2024
Unprompted review
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Reply from Winterbury Training

Thank you Emma - it was great to have you along on the training.

Rated 5 out of 5 stars

Best first aid training day I've done!

Really enjoyed this training day. Carolyn has so much knowledge and made the day great fun but also made we all understood the importance of the training. I have done quite a few first aid training days over the years and this was the best I've been to
I learnt new things and left the day feeling confident to handle an emergency. Thank you so much!

November 25, 2024
Unprompted review
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Reply from Winterbury Training

Thanks Liz - I'm glad you had fun! Hopefully it will help you remember it for when it's vitally important...

Rated 5 out of 5 stars

Worth your while!

Fantastic! Our company attended the 1 day Emergency First Aid at Work course and learnt a lot of valuable first aid skills. The day was engaging, fun and extremely informative! Having attended the course, I have grown in confidence should an incident occur - that alone is invaluable. Thank you!

November 21, 2024
Unprompted review
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Reply from Winterbury Training

Thanks Leah - I'm glad you enjoyed it and it's boosted your confidence to deal with anything that comes your way!

Rated 5 out of 5 stars

Carolyn was so knowledgeable

Carolyn was so knowledgeable, and she channeled her wisdom into such practical examples, relating to each of us in the room, and our individual circumstances. She was also SO accommodating of our late booking onto the course, and was really flexible allowing us to do the specific training we really needed. It was the best FA training I've done (and I've done a lot!!!).

November 11, 2024
Unprompted review
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Reply from Winterbury Training

Thank you Becks! Let's hope you never need all the knowledge and skills gained from your extensive training!

Rated 5 out of 5 stars

Carolyn Port

Carolyn Port, taught the Emergency First Aid at Work day, and successfully held the attention of all 6 attendees all day.
She spoke clearly, listened to questions which she fully answered.
The practical demonstrations were easy to follow and Carolyn patiently coached us through the various manoeuvres.
All in all an informative and enjoyable learning experience.

September 28, 2024
Unprompted review
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Reply from Winterbury Training

Thank you so much - I'm really glad you enjoyed it and learned some life-saving skills into the bargain!

Rated 4 out of 5 stars

Ist Aid at Work

Good humour and real life scenarios. Taking part in this course with my colleagues was really beneficial as we were able to discuss company procedures and relevant scenarios on the spot.

September 24, 2024
Unprompted review
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Reply from Winterbury Training

Thanks Barny - let's hope your incidents are all small and inconsequential ones!

Rated 5 out of 5 stars

Great value, brilliant delivery, look no further!

I have employed Carolyn from Winterbury Training in several different businesses over the last 4 years and have had only amazing reviews from all staff that have attended. Not only is she a great teacher, with a brilliant delivery, she is the best value around. There is no need to look any further when it comes to First Aid Training.

July 23, 2024
Unprompted review
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Reply from Winterbury Training

It was great to work with you again Graeme - and nice to actually train you as well as your colleagues this time! Thanks for your review and I look forward to working with you again in the future.

Rated 5 out of 5 stars

Very professional skilful and knowledgeable

I thoroughly enjoyed the training, so many extra and useful information we get. Each session was interesting , trainer was very knowledgeable and expert in practical sessions. We had all those necessary equipments and materials available as per requirement. I would definitely book with them for any course that is required and available.

July 20, 2024
Unprompted review
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Reply from Winterbury Training

Thanks Devi - lovely to have you along!

Rated 5 out of 5 stars

I absolutely loved this 1 day course

I absolutely loved this 1 day course, Carolyn made me feel very welcome from beginning to end , it was informative and fun and I can’t recommend it enough.

July 17, 2024
Unprompted review
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Reply from Winterbury Training

I'm so glad you enjoyed it and felt it was useful!

Rated 5 out of 5 stars

Engaging training

Carolyn made the course fun, engaging and informative. The course material was well prepared and delivered enthusiastically.

July 13, 2024
Unprompted review
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Reply from Winterbury Training

Thanks Claire - I'm glad you enjoyed it - especially considering it was a Saturday!

Rated 5 out of 5 stars

Well delivered course.

The course was very professionally run and informative. Any examples used were relevant and well placed.

June 21, 2024
Unprompted review
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Reply from Winterbury Training

Thank you Ken for your kind words. It was great to have you on the course and let's hope none of your knowledge and skills will be called upon!

Rated 5 out of 5 stars

Top quality training with a knowledgeable/fun Trainer

Our school had the one day First Aid at Work training with Caroline from Winterbury, and it was excellent. Caroline was very knowledgeable and had a range of anecdotal experience to provide context for any questions. Caroline kept the pace fast, and the content relevant to our setting, so for those of us who were doing First Aid training for the 2nd, 3rd or nth time, there was still enough to keep us awake and interested.

May 3, 2024
Unprompted review
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Reply from Winterbury Training

Thanks Guy - your team was a pleasure to train!

Rated 5 out of 5 stars

Carolyn delivered an excellent training…

Carolyn delivered an excellent training session. I really feel she prepared us well for possible emergencies.

May 1, 2024
Unprompted review
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Reply from Winterbury Training

Thanks for your positive feedback Sara. Let's hope nothing serious happens to use your skills and knowledge!

Rated 5 out of 5 stars

Well delivered first aid training

Very knowledgeable trainer who made it very interesting. Her passion for the subject area made it easier to focus and enjoy learning. Thank you!

May 1, 2024
Unprompted review
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Reply from Winterbury Training

Thank you Charlotte - it was a real pleasure to train you!

Rated 5 out of 5 stars

Paediatric First Aid

I recently did my Paediatric First Aid with Carolyn at Winterbury Training which was fantastic! This is my 3rd time doing it with Carolyn and not once have I ever felt like it was a waste of time or that I haven’t learnt anything new! Carolyn keeps it fun which makes the 6 hours go by very quickly. I highly recommend booking with Winterbury Training, you will not be disappointed!

April 20, 2024
Unprompted review
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Reply from Winterbury Training

Thanks so much for your comments Hailey - it was a delight to see you again and thank you for returning to us!

Rated 5 out of 5 stars

First Aid Course

This is the third time of doing a first aid course with Winterbury training, each time the course content is really informative and interesting. Whilst teaching the serious side of the course Carolyn expertise and experience is second to none and at the same time she is really light hearted and funny and makes all participants feel really at ease at comfortable. I would 100% anyone to use Winterbury training.

March 28, 2024
Unprompted review
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Reply from Winterbury Training

Thank you Tracey!

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