Winterbury Training Reviews 161

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and ability to make learning enjoyable and effective. Many people highlight the positive user experience, noting that courses are well-structured, informative, and delivered in a way that fosters confidence and understanding. The service provided is frequently described as excellent, with consumers appreciating the balance between serious learning and fun, and the supportive environment created by the trainers. Reviewers often mention feeling well-prepared and more confident after completing their courses.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their knowledge, enthusiasm, and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the engaging and... See more

Service

Consumers find the service to be positive, with many describing the first aid courses as professionally led,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great instructor, really enthusiastic & knowledgeable. Carolyn made learning pediatric first aid so much easier with her fun way of learning. She makes sure you understand the contents & takes you th... See more

Company replied

Rated 5 out of 5 stars

I am a foster carer and did a course Thursday-Friday, March 19-20 2026. I can honestly say this was the neatest course I can remember. We covered CPR on infants, children and adults and I... See more

Company replied

Rated 5 out of 5 stars

Always love training events with Caroline Port (plus the addition of her equally brilliant husband). Caroline is very enthusiastic about her courses, and ensures we are supplied with drinks, snacks,... See more

Company replied

Rated 5 out of 5 stars

The first aid training we received from Winterbury training is really valuable. It has meant we've been able to deal with minor injuries at work effectively and gives us peace of mind at work and home... See more

Company replied


Company details

  1. Education Center
  2. Emergency Training

Written by the company

Winterbury Training offers training in first aid, mental health first aid (for adults and children), safeguarding and food safety in the Wiltshire/Hampshire/Dorset area


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Carolyn is a fantastic trainer

Carolyn is a fantastic trainer. The Mental Health First Aid course was informative and engaging over the whole two days. I would highly recommend Winterbury Training.

September 25, 2025
Unprompted review
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Reply from Winterbury Training

Thank you Rosie! I very much hope you find the training useful in implementing some of the ideas in real life.

Rated 5 out of 5 stars

Paediatric First Aid course

I recently completed both the Paediatric First Aid and Workplace First Aider courses with Winterbourne Training, and I cannot recommend them highly enough. The instructor was exceptional throughout – knowledgeable, engaging, and able to deliver the content in a way that was both clear and memorable.

The course content was thorough and well structured, with plenty of interaction that made the learning both practical and enjoyable. The instructor’s approach ensured everyone felt confident to ask questions and practise skills in a supportive environment.

Overall, an outstanding training experience that has left me feeling well-prepared and confident. Winterbourne Training sets the standard – highly recommend!

September 11, 2025
Unprompted review
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Reply from Winterbury Training

Thanks so much for these lovely words (although we are Winterbury Training!). We're really pleased you found it prepared you well and improved your confidence to help someone - can't ask for more than that!

Rated 5 out of 5 stars

Amazing trainer - Quality, Humour, and dedication!…

Always love training events with Caroline Port (plus the addition of her equally brilliant husband). Caroline is very enthusiastic about her courses, and ensures we are supplied with drinks, snacks, and even little sweet treats. Caroline is efficient, funny, patient and kind. She makes every course I go on an absolute pleasure.
Shes also.very empathetic to those of us who struggle with memory, anxiety and other symptoms of the older students:) Definitely the lady to use when wanting training on First Aid, Safeguarding, and Teenage development.

June 14, 2025
Unprompted review
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Reply from Winterbury Training

Thank you Martine - you are brilliant to have along on courses as your engagement and enthusiasm really help the learning! Thank YOU!

Rated 5 out of 5 stars

Superb first aid course

Superb first aid course presented extremely well. Great balance between serious learning and fun.

June 27, 2025
Unprompted review
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Reply from Winterbury Training

Thanks Pam - I'm glad you enjoyed it!

Rated 5 out of 5 stars

Awesome course

Awesome course, so very informative and the trainer was funny, real, very relatable too. I wish all trainers were this good. She made it feel very informal and almost personal, by remembering names and referencing things you may have said the previously. Very interactive and encouraging

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Best First Aid Course

I always dread attending training courses. But with this one, I actually had fun and enjoyed the session. The training was done in such a way that you could remember a lot of the information. It is the best first aid course I have attended.

June 11, 2025
Unprompted review
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Reply from Winterbury Training

Thank you Linda - I'm so glad you enjoyed it and let's hope you never need to use any of it!

Rated 5 out of 5 stars

First Aid course I would recommend

Informative, delivered in a professional way and interactive. I would highly recommend winterbury training. I did the first aid course and thoroughly enjoyed it.

June 1, 2025
Unprompted review
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Reply from Winterbury Training

Thank you Nicola.

Rated 5 out of 5 stars

Effective training given

Effective training given. Friendly and calm approach I would definitely recommend winterbury training to anyone. I feel confident delivering first aid in my workplace

May 20, 2025
Unprompted review
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Reply from Winterbury Training

Thanks for your review and for your great knowledge and experience you were willing to bring to the course, too!

Rated 5 out of 5 stars

Excellent first aid course

Excellent first aid course very informative friendly trainer and all explained at a pace that everyone could take in and understand
I have been on many first aid courses and this by a country mile the best one I have ever attended if you are lucky enough to go on a winterbury training course you are one lucky person

May 21, 2025
Unprompted review
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Reply from Winterbury Training

Thank you Chris - it was a pleasure to have your company for two days!

Rated 5 out of 5 stars

Training

Training was informative and made fun plenty of practical elements which helped me learn for real life situations.

May 20, 2025
Unprompted review
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Reply from Winterbury Training

Thanks for your kind words Adam - and for the expertise you brought to the course, too!

Rated 5 out of 5 stars

Just had my First Aid Course with…

Just had my First Aid Course with Carolyn, and I couldn’t recommend enough.
Carolyn made the course fun & full of laughter.
I have been to many courses in the past & this was by far the best.
I have come away with a lot more knowledge, along with Carolyn’s useful mnemonics in First Aid.
Thank you so much Carolyn.

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great results from Winterbury

Carolyn conducted a team First Aid at work training day for a group. The day went by in a flash and Carolyn was very informative with a great range of knowledge, speaking from her own emergency response experience . The training was made fun and Carolyn adapted her teaching style easily to the different personality types on the course. I would thoroughly recommend using Winterbury Training and we shall certainly book for the renewal training when the time arrives. Everyone attending the course passed!

March 10, 2025
Unprompted review
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Reply from Winterbury Training

Thank you Lisa for your lovely words - I'm glad everyone enjoyed it.

Rated 5 out of 5 stars

a great, interactive session

a really good course, facilitated by Carolyn that helped a small group work through emergency first aid content, anaphylaxis, asthma. fractures, defibrillators. Carolyn has clearly worked in the field for decades and has a wealth of experience and knowledge to impart.

March 8, 2025
Unprompted review
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Reply from Winterbury Training

Thanks John - and for your engagement on the course. I think I had as much fun as you all did!

Rated 5 out of 5 stars

Carolyn is a great trainer

Carolyn is a great trainer, she has a vast range of experience and knowledge. Carolyn has trained me 3 times now and every time is fun and you learn new things. I would highly recommend using Winterbury training for all your first aid qualification needs.

March 18, 2025
Unprompted review
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Reply from Winterbury Training

Thanks Matthew! Great to see you again.

Rated 5 out of 5 stars

I just wanted to say thank you to…

I just wanted to say thank you to Carolyn and Winterbury Training for a great first aid course.
This is was a really good course with lots of knowledge, passion and practical tips compared with lots of others I have done as I have to refresh every 3 years. Some great mnemonics to help you remember what you should do in an emergency situation.
Definitely not another boring first aid course! Highly recommend

March 8, 2025
Unprompted review
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Reply from Winterbury Training

Thank you for your lovely words!

Rated 5 out of 5 stars

Engaging and enjoyable course

I was really impressed with this course. The course leader was very skilled at managing the group, putting everyone at ease, and of course conveying the content. I came away feeling much more confident and knowledgeable in terms of basic first aid, and with some practical takeaways that I shared with family members immediately. Would wholeheartedly recommend.

January 22, 2025
Unprompted review
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Reply from Winterbury Training

Thank you so much for your comments - that confidence with solid skills is what we aim for. Let's hope you never need any of it!

Rated 5 out of 5 stars

Highly Recommend!

Carolyn's knowledge, sense of humour and quality of delivery make for a very enjoyable and valuable course. Would highly recommend Winterbury training. Both the practical and non-practical parts of the course were extremely well delivered and fun.

January 22, 2025
Unprompted review
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Reply from Winterbury Training

Thanks Danielle - I'm really glad you enjoyed it.

Rated 5 out of 5 stars

Fantastic first aid course which gave…

Fantastic first aid course which gave me confidence and taught me a lot of new things even though I've done many first aid courses previously. This course was by far and away the most fun. Carolyn and Simon made it interesting, practical and engaging and happily answered questions. I also liked how all participants had their own Resusci Annies (adult/child/infant) which made it so much better than the whole group having to take it in turns with just one Annie. I'll definitely be doing my refresher course next time with Winterbury Training. Thanks for a fun and informative day!

January 18, 2025
Unprompted review
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Reply from Winterbury Training

We're glad you enjoyed it and look forward to seeing you again.

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