Across multiple sessions, Dancing Joker played at Winz.io Casino has shown consistent pattern of very long dead spin sequences with no features or meaningful wins. It completely goes cold for extended... See more
Company replied
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See what reviewers are saying
This casino is a textbook example of stalling tactics. Everything seems fine until it’s time to withdraw, then suddenly they start demanding things that are either impossible to provide or were neve... See more
Company replied
I started using this casino after seeing slot streamers talk about it, and I couldn't be happier. I've had no issues with withdrawing my winnings. Deposits show up in my account within minutes, and wi... See more
Took part of 10k spin with 100€ deposit. After getting my spins and using them, then I decide to withdraw. I keep getting rejected and then write to support about this. Support lets me know that you h... See more
Company replied
Company details
Written by the company
Winz.io is a casino crafted by players for players. With a vast array of games, including premier slot titles and top-notch live casino offerings, it offers the most favorable bonus conditions with zero wagering requirements attached. From seamless cryptocurrency and fiat deposits to lightning-fast withdrawals, it caters to every player's needs. Crypto enthusiasts can utilize 11 different assets for playing and receiving wager-free bonuses: BTC, ETH, LTC, DOGE, XRP, BCH, ADA, TRX, BNB, USDT, and USDC.
Contact info
Curaçao
- info@winz.io
- winz.io
Breach of guidelines
they take money under false pretexts
The most terrible and dishonest casino of all! Do not believe the positive reviews, it's all a lie! My name is Anastasia Kalmykova, on 04/13/2025 I made a deposit in this casino 104 usdt then I played live dealers and also in the slots and I was lucky I won! My balance was 293 usdt - then I made a request for withdrawal of funds and then I received a letter that I would pass identity verification, which I did. I provided all the photos and documents that this casino requested from me! On 04/21/2025 I received a letter by email himes80.00@mail ru which said that I was denied payment and all my money was confiscated under a fictitious pretext !!! They did not explain anything to me, no specifics why my money was taken! The casino just decided so and took my money! THIS is the biggest scam! the operator in the online chat said that the management decided so and nothing else was written! I have nothing to hide, I am an honest player! I have all the screenshots that the management of this casino simply does not care about its players! They do what they want!
April 13, 2025
Unprompted review
Reply from Winz.io
Dear Anastasiia,
Please be informed that, after a thorough investigation, we have identified a breach of our P.10 Anti-Fraud Policy in accordance with the terms and conditions outlined in our website. This violation involves development of strategies aimed at gaining of unfair winnings.
As a result of these infractions, we have taken the necessary measures to uphold the integrity of our platform and protect the interests of our community. The balance associated with your account has been confiscated, and your account has been permanently closed based on the decision of our casino administration.
We would like to remind you that such activities are strictly prohibited as per our terms and conditions, and we hold a zero-tolerance policy towards fraudulent behaviour. Our commitment to maintaining a fair and secure gaming environment for all our players necessitates these actions.
I had a very disappointing experience…
I had a very disappointing experience with this casino. I requested a withdrawal, followed all the verification steps, and waited patiently—but they never processed it. Customer support kept giving me vague answers and repeated the same excuses every time I reached out. It’s been weeks, and I still haven’t received my money
April 20, 2025
Unprompted review
Reply from Winz.io
Dear Player,
The delay in your withdrawal may be related to ongoing security and verification procedures. We kindly recommend that you stay in touch with our support team for updates.
If you believe the cashout is being delayed without valid reason, you are welcome to contact independent mediation services, which can request further details from us and help reach a fair decision.
Withdrawal not processed even after 3 days
Withdrawal not processed even after 3 days keep saying they are doing security check and not giving me particular time of check completed. typical fraud website behaviour
April 17, 2025
Unprompted review
Reply from Winz.io
Hello,
We would like to clarify that your account was closed due to responsible gambling concerns. Your initial deposit has been returned.
This casino is not instant withdrawl
This casino is not instant withdrawl. It takes days and they wont tell you why. They just tell you to keep waiting. Scam.
April 17, 2025
Unprompted review
Reply from Winz.io
Dear Player,
Withdrawals at Winz.io are usually processed within 15 minutes, but in some cases, there can be delays due to routine security checks. These checks are essential to ensure the safety of all transactions and accounts.
If you’re experiencing a longer wait, please don’t hesitate to contact our 24/7 live support team. They can provide real-time updates and help clarify any concerns.
We appreciate your patience and are here to assist you at any time.
Withdrawal Rejection
I used this site for sports betting. I created an account a day ago and I made some profit sports betting but every time I make try to make a withdrawal the company rejects it without telling me a reason. My money is stuck in winz.io and I cant even withdraw it. Support barely did anything and I am disappointed in this company I haven't even used the platform for a while and I cant even withdraw
April 14, 2025
Unprompted review
Reply from Winz.io
Dear Player,
Please note that there might be a technical issue causing the withdrawal problem. We kindly ask you to try submitting your withdrawal request again. If the issue persists, we recommend contacting our live chat support — it’s available 24/7 and will provide you with full and detailed assistance to resolve the situation as quickly as possible.
We truly appreciate your patience and understanding, and we're here to help ensure everything is sorted out for you.
I started playing at this casino and…
I started playing at this casino and won. When I put money on withdrawal, they requested verification. And now my money has not been withdrawn for the 3rd day, the support responds to the template. I strongly advise against this casino, it looks like a SCAM
April 13, 2025
Unprompted review
Reply from Winz.io
We understand how frustrating it can be to experience delays when withdrawing your winnings. However, please note that identity verification is a standard procedure required by all licensed online casinos. This process is in place to comply with international regulations such as anti-money laundering (AML) and Know Your Customer (KYC) policies.
Verification may be requested at different stages — including when unusual account activity is detected. While it may feel inconvenient, it’s actually designed to protect both the player and the casino from fraud.
We hope your issue is resolved soon and that you’ll be able to enjoy your winnings without further delay.
Terrible casino
Terrible casino. Spent over 2000$ and ZERO winnings. Games are rigged to not pay out anything once you bet high! Only bets under 50 cents pay small amounts to keep you hooked and then eat them away…stay away!
March 28, 2025
Unprompted review
Reply from Winz.io
Hi Mimi Ella,
Thanks for sharing your feedback - we genuinely understand how frustrating a losing streak can feel.
Please know that all our games at Winz.io are fully licensed and independently tested by third-party labs to ensure fairness. We, as a casino, have absolutely no control over game outcomes. Everything is handled by certified game providers who use RNG (Random Number Generator) technology to ensure every spin or bet is random and unbiased.
We also believe in full transparency. That’s why we openly publish the House Edge for every game, so players know what to expect in terms of odds. It’s important to keep in mind that the House Edge is a long-term statistic — short-term play can lead to both winning and losing streaks.
If you have any specific concerns or would like us to look into your game history, our support team is always here to help. We appreciate your trust and hope your next session brings better luck.
Stay away from this company all ireland…
Stay away from this company all ireland players i deposit usdc he not provide too chose nettwork on which need send,i send on bnb and he not added money on acount. Delete my option for deposits ond usdc and said its not him mistake should ask on chat which nettwork aposolutly joke of site.
I will report him to ibas another regulators i loose my 205 usdc. Guys stay away from this scamm.
Didnt want makeany goodwild gesture and said soory we mistake as well we not provide which nettwork we only accept.
Terrible experience.
March 21, 2025
Unprompted review
Reply from Winz.io
Unfortunately, your USDC deposit was sent using an unsupported network (BNB Smart Chain), which is why the funds weren’t automatically credited to your account. We understand how frustrating this can be and have since added clear network information to the USDC deposit window to ensure this doesn’t happen to other players.
That said, we’ve now manually credited the missing 205 USDC to your account as a gesture of goodwill. We appreciate your patience and wish you the best of luck moving forward.
58 non winning spins in a row
Did a deposit of 220e and got 200 free spins that had zero wager. Well the 200 free spins gave total of 12e on top of my 220e deposit. Now the balance was 232e. Then I started to play with real money instead of free spins and it took approx 5min and total of 58 non winnin spins in a row and my whole balance was gone. I repeat. 58 non winnin spins in a row immediately after it was time to use real money. What a hoax.
Do not play here the games are not real, its fake and will only take your money.
March 20, 2025
Unprompted review
Reply from Winz.io
Thank you for sharing your feedback – we completely understand how frustrating a losing streak can feel, especially after just getting started.
We’d like to reassure you that all our games are fully licensed and regulated, with their math models and fairness thoroughly tested by independent third-party labs. The Return to Player (RTP) percentages for each game are transparently displayed on our site and reflect long-term statistical averages, but of course, short-term variance – like a streak of non-winning spins – can happen. That’s simply part of how chance-based games work.
While it's never fun to hit a cold streak, we hope luck turns in your favor next time. We're always here to offer a fair and secure environment, and we wish you better fortune in your future sessions.
all my deposits went to 0 i closed my…
all my deposits went to 0 i closed my account permanent hope every one els realises that this is a scam casino with 0 % of winning blacklist these scum bags !
March 12, 2025
Unprompted review
Reply from Winz.io
Please allow us to clarify that Winz.io operates under a reputable license, and all of our games are fully licensed and independently tested for fairness. We’re committed to transparency, which is why each game clearly displays the house edge directly on its game page.
It’s important to remember that RTP values reflect long-term averages across thousands or even millions of rounds, so short-term results can vary significantly. As with any form of gambling, both winning and losing streaks are a natural part of the process.
We wish you all the best and good luck, whatever you choose in the future.
This casino is far the worst ever
This casino is far the worst ever. They delay your payments especially with big winnings just so you can cancel them and wager it all.
Their bonuses are shocking and their management is a total scam.
March 10, 2025
Unprompted review
Reply from Winz.io
Thank you for your feedback — we’re genuinely sorry to hear about your experience.
We’d like to clarify that at Winz.io, most cashouts are approved and processed within just 10 minutes. In rare cases, withdrawals may take a bit longer, especially when a larger win triggers additional checks as part of our standard security and verification procedures. These steps are in place to ensure a safe and fair environment for all players.
Regarding our bonuses, we’re proud to say that all our offers come with zero wagering requirements — something that sets us apart from most online casinos. This approach has been positively received by the majority of our players. We strive to provide real, transparent value through promotions like our Wheel of Winz and the WinzUp loyalty program, both designed to reward our community with no hidden terms.
We’re always open to feedback and continuously work on improving the experience for our players.
Withdrawals are super quick with no…
Withdrawals are super quick with no issues or delays, which is a huge plus. The support team is always reliable and ready to help. On top of that, the sportsbook has a great selection, covering most leagues with solid betting options.
February 10, 2025
Unprompted review
first day on the site
first day on the site. Deposit some money. Won 117€ try to withdraw money. Got answer from support: unfortunately we cannot tell you why but you cannot withdraw your money. stay away 100% scam.
February 11, 2025
Unprompted review
Reply from Winz.io
Dear Patrick,
Thank you for sharing your experience. We understand how frustrating this situation may feel, and we’d like to clarify what happened.
Our security team detected bonus abuse patterns on your account, which is why the bonus winnings were restricted from withdrawal. At Winz casino, we pride ourselves on offering no-wagering bonuses, which is why we closely monitor for any misuse of our promotions to ensure fairness for all players.
That said, your initial deposit has been successfully returned to you. We strive to maintain a fair and enjoyable experience for all players and appreciate your understanding.
The layout is super easy to use
The layout is super easy to use, and there are plenty of extras to keep you going even on unlucky days, like daily rakeback and weekly cashback promos. The only downside is the limited deposit bonuses, but overall, it's a very enjoyable experience.
February 1, 2025
Unprompted review
Great casino
Great casino. Fast verification. Fast withdrawal of funds. Great bonus offers (no wager).
January 30, 2025
Unprompted review
Withdrawal pending for 2 days.
Withdrawal pending for 2 days.
My withdrawals are rejected since 21.Jan
They asked me to pass KYC, I did it.
The support told me if I passed the KYC, I can cashout my money.
2 days later, nothing. I hope I can give 0 star
January 21, 2025
Unprompted review
Reply from Winz.io
At Winz.io, we take security and fair play seriously. Our verification processes, including KYC checks, are in place to ensure compliance with regulations and to prevent fraudulent activities, including multi-accounting and abuse of our platform.
In this particular case, the delay was due to an ongoing investigation conducted by our fraud department. The account in question was flagged for being linked to multiple other accounts using the same crypto payment wallets and displaying identical playing patterns. After a thorough review, our team confirmed that these accounts are connected.
We understand that players value transparency, and we always provide an opportunity for further clarification. If the player disagrees with our decision, they are free to escalate the case through independent third-party mediation services such as AskGamblers or Casino Guru. We are fully prepared to present all the evidence supporting our findings through these platforms.
Our commitment remains to provide a safe and fair gaming environment for all players.
Sent in proper utility bill for…
Sent in proper utility bill for verification but was told it was no good. Was lied to and was cheated out of money. If u want a casino that pays out with no issues, then don't play here.
December 31, 2024
Unprompted review
Reply from Winz.io
Thank you for sharing your feedback, and we’re sorry to hear about your experience. At Winz.io, we follow strict guidelines set by our licensing authority to ensure a secure and fair environment for all players. Verification documents must meet specific standards, and we never refuse documents without valid reasons.
We encourage you to reach out to our support team, who are available to assist you further. They will work closely with you to resolve this matter promptly.
Never played bigger scam ever
Never played bigger scam ever, lost every tíme you spin. Stay away!
December 26, 2024
Unprompted review
Reply from Winz.io
We’re sorry to hear about your dissatisfaction and understand how losing streaks can be frustrating. Please rest assured that all of our games are fully licensed, audited, and operate using certified Random Number Generators (RNG), ensuring fairness and transparency.
As with any form of gambling, outcomes are entirely based on chance, and while winning can be exciting, losing streaks can unfortunately occur. We encourage responsible gambling and always recommend setting limits to ensure the experience remains enjoyable.
dont play here,im deposit with solana…
dont play here,im deposit with solana and i was winning with bonus,but can’t withdraw with solana,only can withdraw with trx and other,try another casino dont this casino
December 26, 2024
Unprompted review
Reply from Winz.io
We’re sorry to hear about your experience and understand how this situation could be frustrating. Withdrawal limitations are never our intention, and this might be related to a technical issue or specific requirements in our system.
Please get in touch with our live chat support team, available 24/7, so we can look into this matter and resolve it for you as quickly as possible. We’re committed to ensuring your experience with us is fair and enjoyable.
Stole my deposit
After my deposit confirmed on the blockchain they instantly disabled my account. Scammers.
December 24, 2024
Unprompted review
Reply from Winz.io
We sincerely apologize for the inconvenience you’ve experienced. Please rest assured that we take such matters very seriously, and we understand how frustrating this situation must be.
It’s possible that this is a technical issue or a security measure triggered by our system. We kindly ask you to reach out to our live chat support team, available 24/7, so we can investigate this further and resolve the matter promptly.
Thank you for bringing this to our attention, and we hope to assist you in resolving this as quickly as possible.
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