Winz.io 

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Rated 3 out of 5 stars

Across multiple sessions, Dancing Joker played at Winz.io Casino has shown consistent pattern of very long dead spin sequences with no features or meaningful wins. It completely goes cold for extended... See more

Company replied

Rated 1 out of 5 stars

This casino is a textbook example of stalling tactics. Everything seems fine until it’s time to withdraw, then suddenly they start demanding things that are either impossible to provide or were neve... See more

Company replied

Rated 5 out of 5 stars

I started using this casino after seeing slot streamers talk about it, and I couldn't be happier. I've had no issues with withdrawing my winnings. Deposits show up in my account within minutes, and wi... See more

Rated 1 out of 5 stars

Took part of 10k spin with 100€ deposit. After getting my spins and using them, then I decide to withdraw. I keep getting rejected and then write to support about this. Support lets me know that you h... See more

Company replied

Company details

  1. Casino

Written by the company

Winz.io is a casino crafted by players for players. With a vast array of games, including premier slot titles and top-notch live casino offerings, it offers the most favorable bonus conditions with zero wagering requirements attached. From seamless cryptocurrency and fiat deposits to lightning-fast withdrawals, it caters to every player's needs. Crypto enthusiasts can utilize 11 different assets for playing and receiving wager-free bonuses: BTC, ETH, LTC, DOGE, XRP, BCH, ADA, TRX, BNB, USDT, and USDC.


Contact info

Breach of guidelines

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Rated 5 out of 5 stars

Winz is an amazing site with all the…

Winz is an amazing site with all the games I love to play. There are always plenty of promotions and giveaways in Telegram to keep things exciting. I've never had any trouble with deposits or withdrawals in all the time I've been using it. After a couple of years here, I can confidently say the site is safe. I hope everyone enjoys it as much as I do. Best of luck!

December 14, 2024
Unprompted review
Rated 1 out of 5 stars

If you know a person win a lot

If you know a person win a lot, they will take your money and block your account or make it unaccountable. Many people have lost their money by disabling their accounts. This is nothing but a scam..

November 28, 2024
Unprompted review
Winz.io logo

Reply from Winz.io

Dear MD SOLAIMAN,

Please be informed that, after a thorough investigation, we have identified a breach of our P.10 Anti-Fraud Policy in accordance with the terms and conditions outlined in our website https://winz.io/terms-and-conditions.

This violation involves engaging in multi-accounting, participating in collusion with other players and development of strategies aimed at gaining of unfair winnings.

As a result of these infractions, we have taken the necessary measures to uphold the integrity of our platform and protect the interests of our community. Your account has been permanently closed based on the decision of our casino administration.

We would like to remind you that such activities are strictly prohibited as per our terms and conditions, and we hold a zero-tolerance policy towards fraudulent behavior. Our commitment to maintaining a fair and secure gaming environment for all our players necessitates these actions.

Rated 5 out of 5 stars

Winz is the only place I gamble online…

Winz is the only place I gamble online no. Every other site I tried just didn't feel as fun. The customer support team is awesome, quick and efficient. I've won a few times, and I'm definitely happy.

November 16, 2024
Unprompted review
Rated 1 out of 5 stars

Really scam site

Really scam site. Rigged and buggish as fck. The software suddenly bugging and resetting took huge amount of money, and i havent Been offered compensation.
No hand history, so they cant help lol. Stat away!!!

November 15, 2024
Unprompted review
Winz.io logo

Reply from Winz.io

We’re sorry to hear about your experience and sincerely regret that you feel this way. At Winz.io, we take fairness and transparency very seriously. Our games are provided by licensed software developers who are independently audited to ensure they cannot be rigged or manipulated.

Regarding your concern about a bug, we understand how frustrating this must feel. If you haven’t already, we kindly ask you to contact our support team with more details about what happened. This will help us review the situation and assist you better.

Rated 5 out of 5 stars

I've been playing on Winz for a while…

I've been playing on Winz for a while now, and even though I'm not a big player like some, they still give great service. I love the daily and weekly bonuses that are always available. I spin the Wheel of Winz often, but haven't hit the big prize yet ;)

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

There's no other gambling site I'd…

There's no other gambling site I'd rather be on. Winz is the only place with amazing customer service when you need it. Sure, sometimes you lose a bit, but the wins always come through eventually, and when they do, they're huge. I love Winz and will keep playing here for life.

October 26, 2024
Unprompted review
Rated 3 out of 5 stars

Deposited 20 USDC which didn’t show up…

Deposited 20 USDC which didn’t show up on my account. I was suspecious so I contacted the support, only to be told that my funds were lost due to “Unfortunately, the transaction amount is too small to recover and the funds are lost”
Update*
I have been credited 20 USDC to my account

November 3, 2024
Unprompted review
Winz.io logo

Reply from Winz.io

Thank you for reaching out to us regarding your recent deposit of 20 USDC. We’ve reviewed your case thoroughly and coordinated with our payments provider to understand the details.

Our provider has confirmed that the USDC was sent via an unsupported BNB Chain, which unfortunately makes the transaction unrecoverable due to the small amount involved. We kindly request that you double-check chain compatibility before making deposits in the future to avoid similar issues.

However, as an exception, we have credited the 20 USDC as a bonus to your account from our side. You can now see this bonus reflected in your balance.

Please let us know if there’s anything further we can assist you with.

Rated 5 out of 5 stars

My experience with Winz has been…

My experience with Winz has been awesome. Customer service is always honest and knows everything about their rules and policies. The only complaints I've seen come from people who don't win, but honestly, I don't win all the time either, it's just part of gambling. I'd recommend Winz if you're looking for quick deposits, fast cashouts, and a good time. They also offer tons of options for depositing and withdrawing.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

I really like this site

I really like this site! They offer awesome daily and weekly Winzup bonuses! Plus, you get more rakeback every time you hit a new loyalty level. I'd recommend this site to anyone wanting to win some extra cash!

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

The bonuses are always on point

The bonuses are always on point, sometimes I even get surprised by offers I didn't expect. I enjoy checking my email to find these cool deals. The look of the site is just right, it grabs your attention but without being too much. And the games... wow, there's so many to pick from, and the RTP seems better here than on other sites I've tried.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

I've tried a lot of online casinos

I've tried a lot of online casinos, and many of them just seem out to get you or make you lose constantly. But i can honestly say that I've won at Winz, and it's a fair casino. Deposits and withdrawals with crypto are super fast, and the staff is always quick to respond and really helpful.

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Winz has some of the best bonuses and…

Winz has some of the best bonuses and promotions around. They really help boost my winnings and keep me interested. The loyalty program is great too, with awesome rewards for regular players. There are tons of sports and casino games to choose from, and the site is easy to use. Customer service is also top-notch.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

I've been playing online casinos since…

I've been playing online casinos since 2015. When I started using this site a couple of years ago, I felt right away that it's really fair 💕. I'm very happy with it. If you're unsure, just give it a try yourself - you'll see the results.

September 16, 2024
Unprompted review
Rated 1 out of 5 stars

They can preemptively see what you are…

They can preemptively see what you are typing into the casino chat message txt box before you press send warning big time privacy light on close accounts immediately. And I have screenshoted all evidence if this trustpilot do not remove my review I'll provide you the evidence I have sampled.

September 29, 2024
Unprompted review
Winz.io logo

Reply from Winz.io

Thank you for raising your concerns about privacy with respect to the sneak peek feature. To clarify, LiveChat does not store any data typed before you send a message. However, it does process this data temporarily to enhance response times. In terms of privacy and security, all standard legal documents apply, such as the Data Processing Agreement (DPA) and Privacy Policy (PP).

Rated 1 out of 5 stars

This is an awful scam

This is an awful scam. They will allow you to sign up with a VPN from the U.S. There terms and conditions even state that withdrawals made using cryptocurrency are not subject to the KYC verification process. However, should you actually win like I did and attempt to make even a modest withdrawal as I did of just under $200 my account was immediately frozen. Even the chat option was unusable. I had to email them to get a reason which was a copied and pasted lecture as to how they'd flagged my IP address which was supposed to be routed through Japan or Israel but not very well apparently.

I had deposited $75 in Bitcoin and attempted to withdraw $190 in Bitcoin. Basically after around 8 hours they did send my initial deposit back to me in Bitcoin after I offered to give back anything in excess of the initial deposit.

Here is my issue. There are a number of crypto casinos that fully allow play from anywhere through the use of a VPN and their terms read identically to that of winz.io. This casino is even referred to in some reviews as being a "no KYC casino" and generally is understood as an invitation to people from anywhere to use their services. So if you do not want any users from certain geographic locations such as the USA then you should not allow them to make deposits as the same IP address made the deposit and the IP address that supposedly got flagged during the withdrawal. We understand that makes you guilty of criminal activity because you do it all the time successfully when people don't win and just lose their deposits there is no issue raised because they do not become aware that had they won they still would have been denied their winnings. So I've disclosed everything here. This is nothing but the facts and I would think that this is not the type of people anyone anywhere would want to entrust with their money ESPECIALLY since their terms and conditions also contains a blanket clause giving them the right to "reject any withdrawal for any reason". Rather disturbing coming from a trustee that holds all the money during everyone's interactions with them. "I'm gonna hold all the money while we gamble and I reserve the right to just walk off with all the money at any time without any explanation and keep everyone's money okay cool?" Yeah not for me. Oh and in the even you just deposit your money and lose weight aren't going to worry about the fact that we let you deposit the money from a restricted are that we don't pay out any withdrawals to whatsoever. Yeah there is a name for people like this in the U.S. but I won't put it here.

September 20, 2024
Unprompted review
Winz.io logo

Reply from Winz.io

Dear Erik,

Thank you for sharing your experience and providing detailed feedback. We take all concerns seriously and aim to ensure transparency and fairness for all users.

First and foremost, it’s important to clarify that Winz.io does not accept players from the United States. This is explicitly outlined in our Terms and Conditions, and visitors from the U.S. are unable to register on a technical level. In this case, the use of a VPN to bypass these restrictions constitutes a violation of our Terms. Unfortunately, this can lead to account suspension, as it compromises the integrity of our platform’s compliance with regulations.

Regarding your experience with the withdrawal process, we understand your frustration. However, the KYC (Know Your Customer) verification process is a crucial part of our licensed operations. While some withdrawals may not initially require KYC, any activity that appears suspicious, such as the use of a VPN to mask your location, triggers our security protocols. This is designed to protect the platform, as well as all players, from fraudulent activity.

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