WiperBladesUSA Reviews 181

Ordered blades but need to return. Have sent numerous emails, left voicemails, have been trying to call…to no avail. Zero customer service

Wipers did not fit, tried calling to get help, no one available to answer questions, you are directed to leave a message. Nothing. Sent email. No response. Tried calling again and am awaiting a response. Also emailed again. Terrible customer service. Better hope what they send works, because if it doesn't, there is not much there in the way of support.

Had Wiper blades ordered last week and were supposed to come a number of days ago. the USPS tracking just says "in transit, will arrive late" I'd understand if it was a day late fine but a whole week late, that's unacceptable. When I contact WBUSA all they give you is some stupid 3 option path which all lead to you leaving them a message that they will not return. when I sent an email out, i got some generic response that they'll look into the matter and contact me back which (surprise surprise) they never did, and now if i want to cancel/return my order i must wait 30 days so I can get my money back. 100% will not order ANYTHING from there again. 100% do not recommended unless you take delight in being scammed and taken for a loop

I received blades for a 2019 Ford Transit 150. I followed the warning to go to the website for install info. The info was generic and after a half hour of trying to mount the blades, I discovered that "part C" which I was instructed to remove and discard is actually the piece that allows the blades to mount to the arm. Once I figured that out and got the blades on the arm, there seems to be some slop in the attachment, but I think thats the way they are designed. Not real confidence inspiring.

No Customer Service. Ordered a pair of windshield wiper blades. Received blades on November 3rd. I went to install driver side first to find the plastic attach, and locking piece was not attached. Looked at the other one and pressed it into place. Only to find the piece was defective, and wouldn’t lock on. The passenger went on no problem. Went in attempted to contact for a replacement. I have been calling every day since. Phone is answered by a recording stating all are busy leave information someone will get back to you. It is now the 12th and no response. I bought them because I needed them, so I have had to order from someone else. Now I am out the cost of the first set I have purchased from this company do to no customer service support. Be aware.

great product fits perfectly delivered at my door in a couple of days. Great service and value!!

ordered a blade on May 5th and its now the 22nd. Emailed the company wondering why I havent received in almost 3 weeks and Bill the owner offers some lame excuse that blade is in transit when the tracking says its been sitting in the post office for all the time. I needed this blade and luckily was able to drive since weather has been ok and not raining when I'm on the road. I ordered one on Amazon and it arrived in two days. Shipping was not an issue. This is a scam type of company and I would avoid.

Wow I feel like such a doofus I bought the wrong wiper blades ... thanks for responding so quickly I didn’t even know there was a thing called just a “cherokee” as opposed to a grand Cherokee 🤦🏼‍♀️ Thanks for being understanding ... I would love to return to get the correct ones thanks you guys!

Ordered 2 front and 2 rear blades, Received order, bag was open and 1 blade was missing and one wiper blade looked used . It was missing the blade cover we installed it . Are mistake . The first rain storm the blade fell apart. We have complained about it. Poor customer service
Not willing to resolve this issue, They said they sent us a wiper blade ???

Item fit perfectly and super fast shipping ! Will order from again

easy to deal with, easy to fit new replacements, arrived so quickly hardly had time to write the email. Great deal, great company, deserves all the very best.

Alan Dale
CA

good product,wipers fit perfectly and easy install

The website provided accurate information along with instructions for installation. What I ordered is what was received and in acceptable time.

Second time to order wiper blades from them -- and I love the quality and fast shipping of them.

fast shipping!!!! I like that they email instructions on how to install. great company!!!

I am very happy with my wiper blades for the price my order came quickly I do recomend this company

Excellent website with pertinent video instructions

Great selection. Great price. Great quality. Great support.

They Work and the price was fair ..thanks