WipeRecord, A Division of Eastman Meyler, PC Reviews 537

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Save your money. No returned calls, emails etc Paid in full April 2023. Didn't even touch anything until September of 2023. Said that it was filed. Local court says no. The BBB is unable to co... See more

Rated 1 out of 5 stars

These lawyers are incompetent thieves. Not only did they ignore me for two months after taking my money, they told me they couldn’t perform the service originally hired to perform. Then, due to their... See more

Company replied

Rated 1 out of 5 stars

I hired this firm on 06/22/23. I haven't heard back from them since that day. I requested support to log into the portal they provided to check the status several times and received 0 replies. No re... See more

Company replied

Rated 1 out of 5 stars

3 years later and still have not resolved anything after repeated attempts to call and leaving simple voice-mail messages I've been stone walled. I've been ripped off before but at least I knew I was... See more

Company replied

Company details

  1. Legal Services

Written by the company

WipeRecord is a division of Eastman Meyler, PC, an Austin based law firm focusing in criminal record expungements and record sealing services in various states. We believe that everybody makes mistakes, and it’s often unfair for these mistakes to follow you around for the rest of your life. We are proven attorneys who will help you to put past mistakes behind you and move forward in life with a clean criminal record and peace of mind. If you qualify to have your record cleared, we are here to help. Contact us today to get a clean record and a new beginning.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

537 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My experience was wonderful

My experience was wonderful, everyone was very professional. I truly do recommend this place for anyone trying to expunge or seal there record. 10/10

October 12, 2022
Rated 1 out of 5 stars

Poor customer service!

Didn’t respond to email on 9-1-22. Didn’t respond to email on 9-9-22. Rescheduled phone appointment on 9-23-22 for the next week. Did NOT call on the rescheduled date of 9-30-22. Called main office to complain about was happening and no return from customer service representative for 1 hour and 35 minutes. What kind of service is that when you have already paid. CSR finally called and said paralegal’s phone wasn’t working properly. I’m guessing she doesn’t have access to a computer and her email wasn’t working also.

August 28, 2022
Unprompted review
WipeRecord, A Division of Eastman Meyler, PC logo

Reply from WipeRecord, A Division of Eastman Meyler, PC

Mr. Richardson, Yes we had issues with our phone. We fixed them. We're super sorry you had such a terrible experience. Thank you for choosing us to help represent you. We look forward to working with you!

Rated 1 out of 5 stars

I purchased wiped records about 2 years…

I purchased wiped records about 2 years ago and still have not got my record cleared I think they are racist or something there’s no way it’s been two years when I call I get the run around. So at this point I have hired a nother lawyer to help me and if we get my record cleaned before wiped records I will be suing the company

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

WiperRecord changed my life

WiperRecord changed my life. I'm forever grateful for their work. My case was tough but Sam did a super job arguing for me. I can't believe I'm no longer considered a felon. It's surreal.

February 7, 2022
Rated 5 out of 5 stars

Thanks to Taylor and Eric David and the…

Thanks to Taylor and Eric David and the team at wipe record I had my rights restored and the FBI and DOJ still tried to remove the rights so with the professional help from Eric and Taylor they were able to get the almost impossible done since they had my judge take it all the way to the Supreme Court and went passed county and State court so I’m great full for all they done for me. If I ever need an attorney again they would be my first choice

September 19, 2022
Rated 5 out of 5 stars

For 43 years I waited to restore my…

For 43 years I waited to restore my rights because of an arrest. Finally after working with Wipe Record I was able get my record expunged and get a gun permit so I can feel better protected in our home. It took a while due to Covid and the SLOW review process in Indiana but finally in June 2022 I can once again carry legally. I am so glad for the help and guidance I received. Patience paid off. This was the best money spent and I have my peace of mind again. Thanks

August 25, 2022
Rated 5 out of 5 stars

Thank you so much

Thank you so much, WipeRecord and especially, Taylor. You helped change my life in a much better direction. My expungement went through although there were some complications that we had to work out. Taylor was there with me the whole way and I commend her on her patience and execution.

August 23, 2022
Rated 1 out of 5 stars

DO NOT USE THESE PEOPLE!

DO NOT USE THESE PEOPLE!
My husband and I hired them back in Sept of 2021. They are impossible to get ahold of (once they have your money). It has been almost a year and they haven't done anything. We was told it could take up to 6 months and we are going into a year now. My emails and voice-mails are ignored. When they do eventually get back to me there is always an excuse as to why they haven't started. There are no refunds so we decided to cut our loses and go with another company.
I'm not sure who they paid off to get good reviews but don't buy into them. This company is the absolute worst!
**7/17/2025. I'm just seeing that they responded that they gave us a partial refund. I would like to make it very clear that they never sent us a single cent of our money back.

August 20, 2022
Unprompted review
WipeRecord, A Division of Eastman Meyler, PC logo

Reply from WipeRecord, A Division of Eastman Meyler, PC

Ms. Kapp, Because of Attorney-Client privilege, we are barred from giving out any details about the specifics of your experience with us. We have sent you a partial refund according to the terms of our Engagement Agreement. If you would like for us to continue working on your case, please be in touch so that we can move things forward. Our clients are our number 1 priority and we would really like to finish the work we started for you.

Rated 4 out of 5 stars

I had a change of attorney right at the…

I had a change of attorney right at the end near my court date and was never contacted by the updated attorney. The judge was highly annoyed when the attorney in court was not on the docket. Other than that everything went well. Very quick process especially if you pay off and don't elongate the payment process

August 20, 2022
Rated 4 out of 5 stars

Slow Integrity

Everything was handled very professionally. The only reason they are 4 instead of 5 stars, is simply the time it took them to get to where they could file the petitions for me. There is simply no reason it should take 18 months for 2 petitions.

They did just what they said they would, they just took a bit of time to do it.

August 19, 2022
Rated 5 out of 5 stars

Excellent

My questions were answered in a timely matter. If Ms. Kristina didn't have the answer she definitely did the research to get it. I appreciate everything from the bottom of my heart. This has been a journey over 20 plus years.

July 27, 2022
Rated 5 out of 5 stars

I just got my rights restored in NY

I just got my rights restored in NY. I want to thank everyone at WipeRecord for helping me. Use WipeRecord to help with your case. It has been such a blessing to be able to legally purchase a firearm.

July 26, 2022
Rated 5 out of 5 stars

Very happy with my results

Very happy with my results. I just had my record expunged in Utah. Wiperecord took me on when no one else would talk to me. So thankful🙏

July 21, 2022
Rated 5 out of 5 stars

I greatly appreciate all the work that…

I greatly appreciate all the work that was done for my case. I'm truly grateful that my case was able to be taken care of and really appreciate the timely response every time I had a question. I had a great experience and would definitely recommend to everyone I know! Thank you for all the time and effort put towards my case!

July 21, 2022
Rated 5 out of 5 stars

I couldn't be more impressed how…

I couldn't be more impressed how quickly they responded on my case and stayed on top of iit to get my case exsponed and put this all behind me and move on with my life. I would highly recommend them to anyone that needs mistakes we all have done in our lives no longer haunting us. Thank you Wiperecord team!

July 19, 2022
Rated 5 out of 5 stars

I was warned up front I would need to…

I was warned up frontI would need to be patient as the process takes time, I was not in a hurry so I went ahead with and signed with them.
They did an amazing job and my record was cleared!!
Thank you guys so much, beyond grateful!

July 8, 2022

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