Wiseguy Original Reviews 534

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the craftsmanship and durability of the suspenders. Many appreciate the stylish designs and comfort, with some noting they prefer them over traditional belts. The service also receives positive remarks, with people frequently mentioning the helpfulness and responsiveness of the company. However, some customers also noted issues with delivery and order fulfillment, with instances of lost shipments, delayed arrivals, or orders not being shipped at all. A few other people also felt that the quality of certain components, such as clips and fasteners, was not always up to par, with some breaking or showing wear quickly. Additionally, some reviewers found the sizing guide to be inaccurate, leading to products that were too large or small.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers frequently praise the craftsmanship,... See more

Quality

Users describe positive interactions with quality, highlighting the excellent craftsmanship, durable... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised fast shipping,... See more

Order

Consumers find order experiences to be ambiguous. Some customers report smooth ordering and delivery, with... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love my Wiseguy Duck suspenders!! I am normally a belt guy but these not only hold up my pants much more comfortably but look very stylish too. You can feel they are made with great attention to th... See more

Company replied

Rated 5 out of 5 stars

The suspenders are fantastic (I got the Crazy Horse Black Wide). High quality and beautiful. What really set the bar was their customer service. We had an issue with the initial shipment being lost, a... See more

Company replied

Rated 5 out of 5 stars

Best quality ever. Always a pleasure to wear these comfortable and luxurious hand made suspenders. Beautifull colours too that match all your clothing. As they say. They never let you down. Thanks... See more

Company replied

Rated 5 out of 5 stars

After a couple months of measuring and trying custom fit suspenders, I finally achieved my goal and got the perfect fit . Wiseguys went over and beyond to make sure I got exactly what I wanted after s... See more

Company replied


Company details

  1. Fashion Accessories Store

About Wiseguy Original

Written by the company

At Wiseguy Original we build fashionable suspenders for discerning individuals not only to hold up pants but to look and feel your best too.

Never let you down.


Shop our suspenders:

Leather Leather Flex Elastic

Our story

Written by the company

The Wiseguy motto
Wiseguy Original Suspenders are hand crafted in a variety of materials and styles. Never let you down is our motto and this is what we stand for.
The best materials
We work with only the best quality materials varying from full nubuck leather braces to canvas, European elastic webbing and combinations of materials. Not only do we use new materials but we regularly create bespoke, up-cycled suspenders from vintage US Army/Navy canvas materials.
The founding
Founded by Marc Spits at the young age of 80, Wiseguy continues operating as a family business by son Mike, granddaughter Merijne and the Van der Stok family including our dedicated team.
Customize your own suspenders
Not only do we build exclusive series products but we gladly customize so do check with us if you we can create your custom, bespoke suspenders.
Suspenders 101 & inspiration
If you want to know more about suspenders in general, we offer some blog posts on our website. Do you just want to be inspired by how other people wear braces? We offer a huge inspiration source through our Instagram page.
Importance of reviews
Trustpilot is important for us as we greatly appreciate feedback from our customers to become even better at what we do! Of course, we love positive feedback on our collection!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

534 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Best suspenders ever

February 5, 2026
Wiseguy Original logo

Reply from Wiseguy Original

Hi Uwe, a huge thanks for the amazing
5 ⭐️review – we’re over the moon that you think they’re the best ever!
Would love to see how you’re styling them if you’re up for sharing a photo sometime. Thanks again and always here for any support! Mike & Wiseguy Original Team

Rated 5 out of 5 stars

Very pleased!

Great quality and prompt service! Will definitely buy again.

February 6, 2026
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Reply from Wiseguy Original

Thank you so much, John!
We’re absolutely thrilled to hear you had such a great experience with the quality and our prompt service — that truly means the world to us!
We can’t wait to welcome you back for your next pairs. Your support keeps us going strong.
Have an awesome day and stay suspended in style!
Best regards,
Mike & Wiseguy Original Team

Rated 3 out of 5 stars

Bought these for my husband's birthday…

Bought these for my husband's birthday absolutely love the suspenders but have only had them for about 3 weeks and the lobster hooks broke and can't use them now. The rivet in the center that holds the springs broke.

February 6, 2026
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Reply from Wiseguy Original

Dear Shonda,
Thank you for reaching out and for your kind words about the suspenders—we’re thrilled to hear you absolutely loved them at first! I’m truly sorry to learn about the issue with the lobster hooks breaking after just a few weeks of use.
We stand behind the quality of our products and appreciate you bringing this to our attention.
We’ll obviously send you a new complimentary replacement set right away! I’ll reach out to you by email now and get this moving.

Warm regards,
Mike & Wiseguy Original Team

Rated 5 out of 5 stars

Excellent Craftsmanship and Practical Design

The suspenders are very well made, with durable elastic and a comfortable, secure fit. I am particularly impressed by the lobster clips – they are not only stylish but also highly practical, making it easy to adjust the suspenders if they twist. The materials feel premium, and the classic design adds a refined touch to any outfit. Ordering and delivery were smooth. A clear recommendation for anyone who values craftsmanship and thoughtful design.

February 2, 2026
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Reply from Wiseguy Original

Dear Gipane,

Thank you so much for your second order and the wonderful 5-star review!

We’re thrilled you love the craftsmanship, comfortable fit, practical lobster clips, premium feel, and classic design — and that everything arrived smoothly again.

Your detailed feedback and continued support mean a lot to us 🙏🏼.

Always here for any support!

Best regards,

Mike & Team Wiseguy Original

Rated 5 out of 5 stars

Top notch quality suspenders.

Top notch quality suspenders.

January 29, 2026
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Reply from Wiseguy Original

Thank you so much, Shelby, for taking the time to leave this kind review and for the 5-star rating!

We’re truly grateful for your support and thrilled to hear you find the suspenders top-notch in quality. It means a lot to us!

Best regards,

Mike & Team Wiseguy Original

Rated 1 out of 5 stars

Damages

The Option 1 (clear and direct):
Hi, I received the item, but it appears to be broken. The two parts that are supposed to attach to each other do not connect properly. As you can see in the photo, the hook mechanism is damaged and cannot be secured. Please let me know how we can proceed with a replacement or return.

November 19, 2025
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Reply from Wiseguy Original

Hello Ali,

Thank you for your review.

We’re sorry to hear you’re having trouble with the stud mechanism. My colleague Min replied to your email as soon as we received your photo — before this review was posted — with instructions on how to resolve it.

As your order was placed back in November and has been in use, it’s most likely that the screw has loosened over time. The hardware is designed to be adjustable and can easily be tightened with a small flat-head screwdriver. We also include a spare stud in the cotton bag with every original order for exactly this reason.

If you’re unable to locate the spare, please let us know — we’ll gladly send you a complimentary replacement stud right away.

We stand behind our products and are always happy to make things right.

Kind regards,

Mike & Team Wiseguy Original

Rated 5 out of 5 stars

It seemed like a lot of money, but...

I agonized for a while to decide to pay this price for a pair of suspenders. I'm so glad I did. They don't pop off. They really work far better than narrow elastic suspenders. Even the clip fasteners are much higher quality than others I have seen. Since I wear them every day, I appreciate how well made they are--they have continued to look good for the last many months, and I'm looking forward to adding more to my wardrobe.

January 23, 2026
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Reply from Wiseguy Original

Dear Jerry,

Thank you so much for this thoughtful review!

We know our suspenders can feel like a considered purchase, especially compared to the many cheaper options out there. It truly means a lot that you gave us a chance — and even more that they’ve earned their place in your daily rotation.

Hearing that they stay put, feel solid, and continue to look good after months of wear is exactly what we aim for when we design and make them. Small details, like the strength of the clips and the quality of the elastic, really do matter — especially if you’re wearing them every day.

We’re genuinely grateful for your trust and support. When you’re ready to add another pair, we’ll be here.

Kindest regards, Mike & Team Wiseguy Original

Rated 5 out of 5 stars

Outstanding Customer Service and Communication

My experience with Wiseguy’s customer service was excellent from start to finish. Communication was clear and professional throughout the entire process. I especially appreciated the timely updates regarding shipping and delivery. The team remain engaged until everything was successfully received.

January 8, 2026
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Reply from Wiseguy Original

Dear Bryan,

Thank you so much for your wonderful 5-star review.

We truly appreciate you taking the time to share your experience. Clear communication and personal follow-up are very important to us, so it’s great to hear that the updates and support throughout the shipping process made a difference.

At Wiseguy Original Suspenders, we believe the experience should feel just as considered as the product itself — from first contact to final delivery. We’re grateful for your trust and look very much forward to serving you again in the future.

Warm regards,
Mike & The Wiseguy Team

Rated 5 out of 5 stars

Quality and service

Great product

January 13, 2026
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Reply from Wiseguy Original

Dear Billy,

Thank you so much for taking the time to share your positive review!

It’s great to know the product met your expectations and that the quality and service came through in your experience.

We appreciate you choosing Wiseguy and hope the suspenders continue to serve you well. If ever there is anything do let us know as our motto is ‘never let you down’!

Best regards,
Mike & Wiseguy Original Team

Rated 5 out of 5 stars

It is a good trade mark

It is a good trade mark

January 12, 2026
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Reply from Wiseguy Original

Dear Jean,

Thank you very much for your 5-star review! We truly appreciate your kind words and are delighted to hear that you consider Wiseguy Original a good trademark.

Your support means a lot to us and motivates us to continue delivering quality and craftsmanship you can rely on.

We look forward to serving you again!

Kind regards,
Mike & Wiseguy Original

Rated 5 out of 5 stars

After a couple months of measuring and…

After a couple months of measuring and trying custom fit suspenders, I finally achieved my goal and got the perfect fit . Wiseguys went over and beyond to make sure I got exactly what I wanted after spending money at their store . They sent and paid for all the new pairs of suspenders until I received the perfect fit. I’m very grateful for their kindness , because they truly didn’t have to remedy anything after I cut the original pair trying to make them fit me . However , they reached out first to make sure I received what I payed for . Truly , truly grateful for their kindness .

February 6, 2026
Unprompted review
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Reply from Wiseguy Original

Hello Antonio,

Thank you for your incredibly kind words and for sharing your experience.

At Wiseguy Original, we strongly believe that when something goes wrong — whether on our end or even if a customer makes a mistake — it’s our responsibility to do everything in our power to make it right. Never let you down isn’t just a motto for us; it’s our mission.

We’re truly glad we could remake the suspenders and ensure you ended up with the perfect fit you deserved. Thank you for your patience, trust, and for giving us the opportunity to make things right in the end.

We’re grateful to have customers like you.

Warm regards and have a good weekend,

Mike & Team Wiseguy Original

Rated 1 out of 5 stars

I can only give 1 for my initial…

I can only give 1 for my initial thoughts. Shipping label created and no update for weeks. Reached out in email and they said the order was never shipped and they would expedite. Finally shipped from Thailand. Quality is not there. Material is very thin and I question whether it is actually leather since it has no irregularities and smells/feels like chemicals. We'll see if they absorb water/sweat like leather would. I could do without the huge logo on the back, too. I frequently purchase quality leather products and would not purchase these again.

January 26, 2026
Unprompted review
Wiseguy Original logo

Reply from Wiseguy Original

Dear Wes,

Thank you for taking the time to share your experience — we’re genuinely sorry this wasn’t what you had hoped for.

Shipping delays can occasionally happen due to issues with our shipping partners, but we completely understand how frustrating the lack of updates must have been and we should have communicated better.

As for the product, we want to reassure you that we only use real USA leather, though we understand this particular item didn’t meet your expectations.
Your feedback about the logo is appreciated and something we will reflect on.

We rarely receive feedback like this and truly value it. We’ll reach out to you directly so we can look into this together and find a solution that feels right for you.

Kind regards,
Mike & Team Wiseguy Original

Rated 4 out of 5 stars

I like how the leather is smooth…

I like how the leather is smooth against my neck and shoulders. I’m glad they’re adjustable to get the right fit. The only issue I’ve had is that the leather part is of course not stretchy, so if I move in certain ways or pull upward too hard, the clip tends to pop off my pants. I would like to use the claws that grab the belt loops but not all my pants have belt loops.

December 22, 2025
Rated 5 out of 5 stars

Quality goods from Wiseguy as usual

Quality goods from Wiseguy as usual! My xd pair and can‘t tell you which one I like the most!
Love them

December 27, 2025
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Reply from Wiseguy Original

Thanks for coming back with another review, we’re over the moon!
So happy to hear your different pairs are hitting the mark! Have a great weekend! Mike & Team Wiseguy Original

Rated 5 out of 5 stars

Great customer service!

Great customer service!

December 21, 2025
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Reply from Wiseguy Original

Dear Laura,

Thank you for the 5-star review! ⭐️
We’re really glad to hear you had a great experience with our customer service. Your support means a lot to us. Warm regards, Mike & Team Wiseguy Original

Rated 5 out of 5 stars

Worth the wait! I love my Wiseguy Suspenders!!

After a little mixup with the shipping, The folks at Wiseguy got it straightened out, and I received my Barberpole suspenders, and couldn't be happier. As a Barber, I proudly wear them a lot. I get a lot of comments while I am out shopping..."nice suspenders"!! I will definitely recommend them to other Barbers. Nice quality, should last a long time.

December 8, 2025
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Reply from Wiseguy Original

Thanks so much, Ron! We really appreciate your patience with the shipping mix-up and are glad we could get it sorted. It’s awesome to hear that your Barberpole suspenders are getting noticed and earning compliments when you’re at work, out and about — that’s what we love to hear! Your support and recommendation are so much appreciated! Warm regards, Mike & Team Wiseguy Original

Rated 5 out of 5 stars

Great braces! But delivery took a while

Delivery took a while, although I did order this on Black Friday, and imagine all deliveries would have taken while.

The braces themselves are lovely and highly recommended

My only disappointment is that I ordered them while I was in the US, but now that I am back in Singapore and want more, Wiseguy doesn't ship there!

UPDATE: Following my review, I actually received a response from Mike Spits the owner himself. Wow. Shipping to Singapore is available again. Thank you for being so responsive. Great products, great customer service - am changing my rating back up to 5 Stars (from 4).

December 12, 2025
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Reply from Wiseguy Original

Dear Jui,

Thank you so much for your kind words about the braces — we’re very happy to hear you love them.

You’re absolutely right that Black Friday caused longer delivery times, so thank you for your patience.
We’d also like to clarify an important point: we do ship to Singapore, and regularly send orders there.

Recently, a small number of countries were accidentally turned off in our shipping settings, but this has now been corrected. In addition, if a country ever appears unavailable at checkout, customers are always welcome to email us at info@wiseguyoriginal.com — we ship to most countries worldwide and are happy to assist manually if needed.

We apologize for the confusion and truly appreciate you bringing this to our attention. We’d love to welcome you back and send more Wiseguy braces your way to Singapore.

Warm regards,

Mike Spits & The Wiseguy Original Team

Rated 5 out of 5 stars
Wiseguy Original logo

Reply from Wiseguy Original

Dear David,
Thank you so much for taking the time to leave us a 5-star review. We’re delighted to hear that you’re happy with both our service and our products. If there’s ever anything you need, we’re always here to help.
Warm regards,
Mike & the Wiseguy Original Team

Rated 5 out of 5 stars

I bought the skinny Italian leather…

I bought the skinny Italian leather suspenders and they are absolutely gorgeous. Fine quality that will make any woman's outfit stick out. This is my second pair from Wiseguy and I highly suggest to anyone.

December 4, 2025
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Reply from Wiseguy Original

Dear Lisa,
Thank you so much for your wonderful review and for coming back for your second pair!
We’re thrilled to hear you love the Skinny Italian Leather suspenders — our makers put a lot of care into every piece, so it means a lot when that’s noticed.
We truly appreciate your support and recommendation!
Happy New Year and warm regards,
Mike | Wiseguy Original

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