Your store on White Street York PA is the only one I always go into but now I'm starting to change my mind there's some things every time I go into this place they don't have and my one main thing is... See more
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Good customer relations, being able to talk to a real person, who kept me informed even when we had a small suppy problem. Phone is working fine and exactly the one I wanted. I had two bad experiences... See more
Company replied
was as "simple as falling off a log". One phone call and given a few suggestions. Then "on-line" to finalise and pay for the order via PayPal. unit was received within the time frame suggested... See more
Company replied
The purchase of a new mobile phone was a very simple one, thanks to the people at Wise Market being well organised and serious about their sales. The item was delivered quickly, there was exactly wh... See more
Company replied
Company details
Written by the company
Wise Market is an online marketplace to find out best quality refurbished and new mobile phones, Laptops and tech accessories with guaranteed price. we offer 13 month warranty and Australia wide free shipping
Contact info
Australia
- wisemarket.com.au
3.8
Great
326 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Save yourself the time.
Save your time and money. My order was going to be posted 2 to 3 days....2 weeks later, nothing. Phone calls, emails and chat were all the same...we will post today and send tracking number. PayPal finally got my money back. I will never recommend or deal with them again.
January 27, 2024
Unprompted review
Reply from Wise Market
Hi Robyn. We are deeply sorry for the unfortunate experience you have faced in regards to your purchase. Please be assured that we are investigating the matter and will definitely try to eliminate as much errors as possible which have been highlighted in your unfortunate case.
Best Customer Service
Best Customer Service
Short Time Delivery
Has the best Service overall❤️
January 9, 2024
Unprompted review
Reply from Wise Market
Thank you so much for sharing your valuable experience Farhad :)
Great service and competitive price
Product was as described delivered on time and at reasonable price. Customer service very good and you can actually speak to helpful people. Even called me after using the product to make sure all was ok.
November 5, 2023
Unprompted review
Reply from Wise Market
Thank you so much for sharing your positive experience with us Greg. We are glad to be of your service.
Good service
Good service. bought exact phone that I bought 5 years ago. Phone does what I need. Why pay over a $1000 for a new phone with 6 cameras...
November 11, 2023
Unprompted review
Reply from Wise Market
Thank you so much for sharing your lovely experience with us Joshua. We are pleased that the device met your desired expectations.
Fast efficient service
Ordered the phone and it was received in the advertised condition very quickly. Great price and it is a handy service being able to find what you are after on one website rather than having to visit all the different vendors. I would use these guys again.
October 12, 2023
Unprompted review
Reply from Wise Market
Thank you so much for your glowing recommendation Gavin. We look forward to shop with you again :)
Reply from Wise Market
Thank you so much for sharing your positive Feedback Samantha. It means a lot to us!!
Cover for my S8 Tablet
Got a book cover for my Samsung Galaxy Tab S8 for a very good price. Delivery was quick and the cover arrived in good condition. Happy with the service and would deal with Wise Market again.
September 25, 2023
Unprompted review
Reply from Wise Market
Thank you so much for your acknowledgment and appreciation for the services we offer Alison. We hope to be of your service again :)
Sold me a phone that was locked to…
Sold me a phone that was locked to organisation and in demo mode.
Wanted a refund.
So they instead sent me another phone locked to admin.
Absolutely ridiculous, money scam.
October 16, 2023
Unprompted review
Reply from Wise Market
I'm deeply sorry for the inconvenience caused. Can you please share the order details via email (support@wisemarket.com.au) so that we can look into the matter and resolve the issue at the earliest.
I Have recently purchased a new phone…
I Have recently purchased a new phone from Wise Market. The correspondence was faultless and I received my delivery in four working days. I have unboxed my purchase but still need to set it up, but it looks brand new and in good order as hoped and was expecting!
October 5, 2023
Unprompted review
Reply from Wise Market
Thank you so much for your lovely feedback Jonathan. We are pleased that we were able to meet your desired expectations and look forward to be of your service again :)
Satisfaction guaranteed
Second time I've purchased from Wise. Always good service, no problems and quality refurbished products.
September 1, 2023
Unprompted review
Reply from Wise Market
Thank you so much for your lovely feedback Simon :)
Outstanding value and customer service
Folllowing a misunderstanding on an order Wise Market subsequently demonstrated best in class customer service, in addition to a great value product. I heartily recommend them to anyone.
September 28, 2023
Unprompted review
Reply from Wise Market
Thank you so much for your precious recommendation and acknowledgement Donald. It means to us a lot and we are pleased that in the end you were satisfied with our services.
Reply from Wise Market
Thank you so much for your appreciation and acknowledgement Joseph :)
Fast efficient delivery
Fast efficient delivery. Full transparency, so felt comfortable purchasing from this company. Recommend.
September 21, 2023
Unprompted review
Reply from Wise Market
Thank you so much for your appreciation and acknowledgement Karen!!
Good experience
My order arrives as scheduled and does what I expected.
September 19, 2023
Unprompted review
Reply from Wise Market
We are glad to be part of your positive experience Brian. We hope to be of your service again.
Reply from Wise Market
Thank you so much for your precious feedback. We look forward to shop with you again :)
Good service and products
September 9, 2023
Unprompted review
Reply from Wise Market
Thank You for your a wonderful feedback Juan. It means a lot to us :)
Problem resolved
After order submitted for new phone had problems that they had no new phones in stock. They have supplied refurbished model and partial refund. Hope it works "like new".
September 6, 2023
Unprompted review
Reply from Wise Market
We apologize for the inconvenience caused due to delay and inconvenience caused but do know that we have already proceeded as per your desired resolution.
Alhamdulillah ❤ my experience with…
Alhamdulillah ❤ my experience with wisemarket is very good . I recieve my order in just 12hrs . I ordered 12am at night and revive nxt day 5pm . Very fastest delivery ever . Hope u love it ❤ . Must consider wisemarket if you buy good mobiles in good prices .
Thanks .
#wisemarket
August 13, 2023
Unprompted review
Reply from Wise Market
Thank you so much for your honest feedback Faiq. Your kind words are a delight for our team and will keep us motivated to provide the same level of services to every future customer.
I bought an 'as new' Google Pixel 5 it…
I bought an 'as new' Google Pixel 5 it arrived quickly and the condition was as advertised. I would buy again.
July 27, 2023
Unprompted review
Reply from Wise Market
We will love to see you again! Thank you for reviewing our product :)
Quick postage,good service
August 2, 2023
Unprompted review
Reply from Wise Market
Thank you so much for your kind review, Nick!
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