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Rated 3 out of 5 stars

Your store on White Street York PA is the only one I always go into but now I'm starting to change my mind there's some things every time I go into this place they don't have and my one main thing is... See more

Rated 4 out of 5 stars

Good customer relations, being able to talk to a real person, who kept me informed even when we had a small suppy problem. Phone is working fine and exactly the one I wanted. I had two bad experiences... See more

Company replied

Rated 5 out of 5 stars

was as "simple as falling off a log". One phone call and given a few suggestions. Then "on-line" to finalise and pay for the order via PayPal. unit was received within the time frame suggested... See more

Company replied

Rated 5 out of 5 stars

The purchase of a new mobile phone was a very simple one, thanks to the people at Wise Market being well organised and serious about their sales. The item was delivered quickly, there was exactly wh... See more

Company replied

Company details

  1. Online Marketplace

Written by the company

Wise Market is an online marketplace to find out best quality refurbished and new mobile phones, Laptops and tech accessories with guaranteed price. we offer 13 month warranty and Australia wide free shipping


Contact info

3.8

Great

TrustScore 4 out of 5

326 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

They get payment in advance and didn't…

They get payment in advance and didn't pay me back my payment they fraud please do not order anything from them

June 27, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Hey Bahadur, I am sorry to hear about this issue. Can you please share your order number so I can check your pending refund if there's any.

Also, we just wish to confirm if you are referring to our business (Electronic gadgets) or any financial services with a similar name?

Rated 5 out of 5 stars

Google Pixel 4a 5G. Nice..

I bought a as new Google Pixel 4a 5G from Wisemarket. It arrived "super fast" and was in pristine condition. I recommend buying from them as they have excellent communication with their customers and will help you out if you have any concerns about any item you buy from them. 5/5

August 4, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Robert, thank you so much for your honest feedback. Your kind words are a delight for our team and will keep them motivated to provide the same level of services to every future customer. Thanks again :)

Rated 5 out of 5 stars

Super helpful and great service!

Super helpful crew here. I accidentally ordered the wrong case as I didn't realise there was a difference between an S9 and S9+, but they allowed me to send it back and exchange it for the correct one, even though they didn't have to. The whole time I was kept updated via email, and when it arrived, I recieved a phone call making sure that everything was alright.

10/10 serivce. If you need top quality cases for great prices, these are your guys.

August 1, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Thank you so much, Jed. This is really sweet of you and you don't know how much your feedback means to our crew, you just told them that their efforts are worth it :)

Thanks for the recommendation as well, cheers!

Rated 5 out of 5 stars

Great service

Order received on time.

Thank you

July 25, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

You are most welcome, Mark! Thank you for rating our product :)

Rated 5 out of 5 stars

Prompt responses to all enquiries

Prompt responses were received to all my questions regarding a product I was interested in purchasing.

Once I ordered the product there was a delay in shipping the product. But when I contacted them they rectified the issue almost immediately.

Product has now arrived and although I am yet to try it out, it looks perfect.

July 10, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Thank you so much for sharing your experience, Teri. Your satisfaction and happiness makes us go extra mile for future customers as well. :)

Rated 5 out of 5 stars

Simple and easy to use

Simple and easy to use. Great service as well!

July 9, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Thank you so much for your review. Stay safe and blessed!

Rated 5 out of 5 stars

Great price for refurbished items

Great price for refurbished items. Product as it was described. Looking forward for my next purchase.

May 31, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Thank you for your review. We are also looking forward to our next interaction :)

Rated 5 out of 5 stars

Great deal on Apple Pencil

I purchased an Apple Pencil from this company at a really great price. The customer service was very prompt and helpful, and delivery was quick. Also appreciate the courteous follow up. Thank you

May 26, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

You are most welcome, Marion! Our customer service team is always here for you just a call away :)

Rated 5 out of 5 stars

I had a Great Experience ordering a…

I had a Great Experience ordering a IPhone XS with Wise Market. Cheaper than I expected to pay, and the phone is brilliant. Only took a week for me to get which is quicker than what I thought it would be and was delivered with care. I even got a follow up call to check if I was happy with my new phone and Experience. Will definitely go through these guys in future and recommend to Family and Friends x

June 5, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Thank you so much for sharing your experience, Casey. Your satisfaction and happiness makes us go an extra mile for future customers as well. Your kind recommendation will definitely help us grow :)

Rated 5 out of 5 stars

We purchased an S10 5G phone and it is…

We purchased an S10 5G phone and it is in very good condition.
Wisemarket have communicated very well after purchase with follow up phone call to check if we were happy with our purchase.
We would do business again with this company.
Happy Happy Happy.

May 3, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Thank you for your sweet words, this review means a lot :)

We'll be happy to serve you again!

Rated 5 out of 5 stars

Quick delivery and good price

Quick delivery, and a good quality refurbished phone at affordable price.

June 2, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Thank you for the review, Michael! We are doing our best to ensure that customers are making the most out of the reasonable prices that we are offering :)

Rated 5 out of 5 stars

Good service, swift delivery.

I bought a phone case from them, and found that they had excellent service with quick shipping and a good product. I was kept informed from purchase to arrival of how my order was going, and was overall very satisfied with the experience of buying from them.

May 25, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Thank you so much for your kind words, Ben! We are happy to learn that you are satisfied with your purchase.

Rated 5 out of 5 stars

Brought 2 phones and got them with in 3…

Brought 2 phones and got them with in 3 days.
No invoice with them spoke on the chat line and they sent one to me straight away even to my partners email.
Great service

June 9, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Thank you so much for the appreciation, Dorothy. We are glad that you are happy with the offered services.

Rated 3 out of 5 stars

Good price, but delivery was sub-optimal

Price was good for the item.

But the delivery was not the best:
1. I had to pay $6.95 at the post office, because there were only two $1.20 stamps on the parcel - it's not a letter, it's a parcel

2. My delivery details (name and address) were printed on the smallest piece of paper, which you could barely read, which meant the shipping had to be manually handled, instead of read by the optical reader at AUPost, so it took later than expected.

Could you in future:
1. Pay the right amount for the parcel, or package it accordingly
2. Print the address in a larger font

June 6, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Hi Richard! Firstly, please accept our sincere apologies for the inconvenience caused. Can you please share the order number and the receipt of the additional paid amount so we can refund you the extra shipping asap? as we promise free shipping to our customers so it could be a clerical error from the vendor's end. We do apologize for this!

Also, we have noted your preferred changes in our system and will definitely implement this right away.

Rated 5 out of 5 stars

Excellent US model Pixel 5

I found a hard to find US spec phone in excellent condition on Wise Market. A lot of other refurb sites don't list the exact model number so you're not sure what your buying. Purchasing was easy and the free delivery was superfast. Thank you

June 2, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Thank you for your kind review, Luke. We have noted your request and will definitely use this feedback to implement the requested changes of mentioning the model number on the product listing. We appreciate your time and feedback :)

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