While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Your store on White Street York PA is the only one I always go into but now I'm starting to change my mind there's some things every time I go into this place they don't have and my one main thing is... See more

Rated 4 out of 5 stars

Good customer relations, being able to talk to a real person, who kept me informed even when we had a small suppy problem. Phone is working fine and exactly the one I wanted. I had two bad experiences... See more

Company replied

Rated 5 out of 5 stars

was as "simple as falling off a log". One phone call and given a few suggestions. Then "on-line" to finalise and pay for the order via PayPal. unit was received within the time frame suggested... See more

Company replied

Rated 5 out of 5 stars

The purchase of a new mobile phone was a very simple one, thanks to the people at Wise Market being well organised and serious about their sales. The item was delivered quickly, there was exactly wh... See more

Company replied

Company details

  1. Online Marketplace

Written by the company

Wise Market is an online marketplace to find out best quality refurbished and new mobile phones, Laptops and tech accessories with guaranteed price. we offer 13 month warranty and Australia wide free shipping


Contact info

3.8

Great

TrustScore 4 out of 5

326 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service, Wise Market stands by it’s product and acts to resolve issue really quickly - they contacted the retailer who supplied the product and arranged for a good discount and refund for me

May 29, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Hi Colin, thank you so much! We are happy to be of help :)

Rated 5 out of 5 stars

Wise Market gave great service

Wise Market gave great service, from the information on their website to purchase then advice about delivery, the actual delivery and the offer of followup action if I have any issues. I am very happy, it was speedy and good value.

May 19, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Hey Mary, thank you for sharing your precious feedback! We are glad to see you satisfied and happy with your purchase :)

Rated 1 out of 5 stars

Will never use this company very…

Will never use this company very fraudulent.. Do not buy anything from them

May 23, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Hey there, we are not able to identify any details from this review. Can you please at least share what happened so we can resolve your issue? Kindly provide the order number or your name so our team can reach out to you.

If you are not a customer then please do not post such reviews as our team always does their best when it comes to providing a good customer experience.

Rated 5 out of 5 stars

Use wisemarket without hesitation

Great customer service wide range of quality products and excellent pricing would highly recommend and super fast postage

May 17, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Your recommendation is highly appreciated, Chris. Thank you so much for your kindness :)

Rated 5 out of 5 stars

I bought my new Samsung phone

I bought my new Samsung phone, very pleased . A good price. Fast delivery. I will use your company again.

May 12, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Thank you so much, Peter. And, we'll definitely be ready to serve you better in your next visit :)

Rated 5 out of 5 stars

Absolutely Excellent

Cannot get over how great Wise Market is. Their support team are highly responsive and friendly, I ordered a phone early Saturday morning and had it early Tuesday morning...one day business turnaround. And for an incredible, perfect condition phone. Thank you so much for the fantastic, reliable and trustworthy service from customer service, delivery and product.

May 16, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Emma, that is really sweet of you. Our support team are motivated to serve even better after seeing these precious words from you. Thank you so much for your time and trust :)

Rated 5 out of 5 stars

bought s10 5G 512 gb

bought s10 5G 512 gb. with 1 yr Warranty

good price
fast courier
happy with coustomer service.
better experience than reebelo .

May 10, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Yagnesh, your kind review is highly appreciated. We are glad that you are happy with your purchase.

Rated 5 out of 5 stars

Brand new Applie iPhone 8 - great service

I ordered a brand new Apple iPhone 8 which arrived within 3 business days. Well packaged and I appreciated the quick postage as it is a gift for this coming weekend. Follow up call today was polite, quick and to the point. Would happily purchase from here again. Thank you.

May 17, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Mandy, thank you for sharing your experience and we are glad to be of service to you :)
Please do visit us again for more high quality products!

Rated 5 out of 5 stars

Great price, quick delivery, would use again

Very happy with WiseMarket, excellent price and very fast delivery. Emails were sent to keep me informed, and I haven't thus far received spam 😄 Thanks guys

May 17, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Thanks so much, Ewen. That's really sweet of you :)
Don't worry, you won't receive any spam mails from us. That was just a one time call to ensure that you are happy with your purchase and it's a part of our service. In case, you require to contact us then simply go to our website for the contact details.

Rated 5 out of 5 stars

Ordered a new iPhone 8

Ordered a new iPhone 8. The price was very competitive,as it was only a few dollars more than refurbished phones from other companies. The phone arrived in 3 days to Northern Rivers NSW. Very happy with this transaction.

May 10, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

We're happy to be of service! Thank you for purchasing from us :)

Rated 5 out of 5 stars

I bought a Fold 4 and they where very…

I bought a Fold 4 and they where very helpful with quick delivery and a phone call to see if I was happy with my purchase.
Yes I am very happy with the entire experience.

May 12, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Thank you, Stephen! Glad to see you happy with your purchase :)

Rated 5 out of 5 stars

Samsung Active 2 watch..

Samsung Active 2 watch... I bought this watch and was pleased with my purchase.. It was as new as was advertised and reasonably priced.

May 5, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Thank you so much for reviewing our products & services, Michelle. Much appreciated! :)

Rated 5 out of 5 stars

Its my first time i have bought iphone8…

Its my first time i have bought iphone8 very decent price and very good customer service. Im very happy with the product definately buy more products from here :) thanks

May 17, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Hey Avreen, thank you and we'll be happy to serve you in the future :)

Rated 5 out of 5 stars

I ordered a new I phone SE

I ordered a new I phone SE, phone was delivered very quickly, arrived within a week, item was packaged well, I am extremely happy with product and service that I have received and will certainly shop here again.

April 14, 2023
Unprompted review
Wise Market logo

Reply from Wise Market

Thank you for your sweet words, Linnley. We will love to see you back :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look