Wise Move SA Reviews 

214
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and professionalism of the staff, who are often described as helpful, efficient, and caring. Many highlight the smooth and stress-free user experience, noting that belongings are handled with great care and communication is clear throughout the process. People appreciate the punctuality and reliability of the delivery service, often exceeding expectations. However, some customers also noted occasional issues with punctuality and delivery scheduling. Specifically, a few mentioned delays with collection or unfulfilled promises regarding delivery times.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, praising their professionalism, helpfulness, and... See more

Delivery service

Consumers find delivery services to be highly satisfactory, with many praising the prompt collection and... See more

User experience

Clients share positive opinions on user experience, with many describing it as fantastic, excellent, and... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic experience all round! The bike was collected in Somerset West on the 9 July and dropped off safely in Krugersdorp on the 10th July. Thanks Mandy and Marthinus for the professional ser... See more

Rated 5 out of 5 stars

These guys are truly excellent and professional. They arrived early, carefully wrapped my screens, fridge, and sofas, and handled all my furniture with real care. They went above and beyond throug... See more

Company replied

Rated 5 out of 5 stars

Wisemove provided me with eight or nine quotes - together with reviews of each of the providers and a profile summary which made selecting the mover that suited me best very easy. After that the comm... See more

Company replied

Rated 5 out of 5 stars

A huge thank-you to Panashe and his amazing team. From the moment they arrived, they were friendly, professional, and incredibly attentive. They handled every step of the move with genuine care—quick,... See more

Company replied


Company details

  1. Moving Company

Written by the company

WiseMove.co.za — Book trusted movers and moving companies in South Africa. Wise Move is South Africa’s smart way to book reliable, affordable moving services — whether you’re relocating your home, moving flats, or transporting a vehicle. From movers in Johannesburg and movers in Cape Town to trusted moving companies across the country, everything can be booked quickly and easily, all in one place. Book home moves, flat relocations, furniture removals, car transport, motorcycle transport, and more — at competitive prices. Whether you’re moving across town or to a new province, you’ll find professional movers ready to help. Thousands of South Africans trust Wise Move every month for a smoother, more affordable move — backed by vetted local movers and transport companies. Whatever you’re moving — book now with Wise Move.


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(214)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent and reliable service

Very reliable and fast transport from Cape Town to Pretoria

December 27, 2025
Unprompted review
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Reply from Wise Move SA

Thank you, Adolf! We’re glad Wise Move could help connect you with a transporter who delivered fast and reliable service. Really appreciate you sharing your experience.

Rated 5 out of 5 stars

Car courier service: Mpumalanga to Cape Town

Henry at Henry's 24/7 Towing & Recovery was professional, maintained communication throughout and he was punctual. Definitely would recommend him

January 2, 2026
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thanks so much, Daluxolo! It’s great to hear Wise Move helped you find Henry and that their communication and punctuality were spot on throughout the journey. We appreciate the recommendation.

Rated 5 out of 5 stars

Great service and communication from…

Great service and communication from start to finish!

December 29, 2025
Unprompted review
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Reply from Wise Move SA

Thanks, Kim! Happy to hear Wise Move helped make the process smooth with clear communication from start to finish. We appreciate your feedback.

Rated 3 out of 5 stars

Mixed Experience Overall

I sincerely wish the moving company had brought more movers to assist with the move, as this would have shortened the moving time and helped reduce damage to my furniture. The move ultimately required two loads, which should have been communicated to me before I accepted the quotation, so the additional charge would not have come as a surprise. That said, the three movers who arrived did their best to accommodate my needs, which at least added a positive note to the overall experience.

December 20, 2025
Unprompted review
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Reply from Wise Move SA

Thank you for your honest feedback, Sanderine. We’re sorry parts of the move didn’t go as smoothly as expected, particularly around staffing and pricing clarity. Your comments are important, and we’ll use them to help improve how expectations are communicated on Wise Move. We also appreciate you acknowledging the efforts of the movers on the day. Our team has reached out to you via email as well so we can better understand what happened and look into this further.

Rated 5 out of 5 stars

Brilliant Service

Christo and his team were brilliant and really made our experience memorable. I have had bad experiences with a moving company but Christo and his team went above and beyond. Thank you so much

January 1, 2026
Unprompted review
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Reply from Wise Move SA

Thank you, Tracy! We’re really pleased Wise Move was able to connect you with Christo and his team and help turn your moving experience into a positive one. Going above and beyond is exactly what we aim for.

Rated 5 out of 5 stars

Everything was done very smoothly and…

Everything was done very smoothly and they handled my requests with great care. Highly recommend these guys!!

December 31, 2025
Unprompted review
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Reply from Wise Move SA

Thanks, Larreth! Great to hear Wise Move helped you find a team that handled everything smoothly and with care. We appreciate the recommendation.

Rated 5 out of 5 stars

I would HIGHLY recommend this moving…

I would HIGHLY recommend this moving company to anyone that’s willing to listen! I will always support and recommend this company from being extremely punctual, helpful, respectful and extremely supportive throughout the process! 100/100! Thank you guys so much!

December 23, 2025
Unprompted review
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Reply from Wise Move SA

Thank you so much, Kalyn! We’re thrilled Wise Move could help connect you with a team that was punctual, supportive, and respectful throughout the move. A 100/100 recommendation means a lot!

Rated 5 out of 5 stars

Great service

Great service. My movers are very professional and trustworthy. I got quotes within a few minutes of service request

December 22, 2025
Unprompted review
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Reply from Wise Move SA

Thanks, Lebo! We’re glad Wise Move helped you receive quotes quickly and connect with professional, trustworthy movers. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Titan Logistics

Responsive and easy communication to my request. I experienced excellent service and total professionalism with Titan logistics. The care taken with wrapping and looking after the goods as well as communication was first class!

December 20, 2025
Unprompted review
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Reply from Wise Move SA

Thanks, Stuart! We’re really happy Wise Move helped you find Titan Logistics and that their communication and care stood out. Appreciate the detailed feedback.

Rated 5 out of 5 stars

Best service

Excellent communication throughout, from time of booking to delivery. Goods were fully wrapped & arrived in good condition

December 15, 2025
Unprompted review
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Reply from Wise Move SA

Thanks so much, Zizile! We’re pleased to hear communication was clear throughout and that your items arrived safely. Glad Wise Move could help make the process smooth from start to finish.

Rated 5 out of 5 stars

Easy to engage and fast response when…

Easy to engage and fast response when everyone else was unavailable - great guys to deal with and payment on satisfaction made it most convenient!

December 15, 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you! We’re happy Wise Move was able to help you secure a mover quickly when options were limited and keep everything simple and hassle-free.

Rated 5 out of 5 stars

Elias and his team were in constant…

Elias and his team were in constant co.munication. Pickup was punctual and well loaded. Delivery done and the was a small item left in his vehicle which I said they could leave, he still went the extra mile and delivered it the next day.
I will recommend their services any day. Than you.

December 11, 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thanks, Craig! It’s great to hear Wise Move helped connect you with Elias and his team and that everything was handled with care and clear communication. Going out of their way to deliver the remaining item really shows their dedication — we appreciate the recommendation.

Rated 5 out of 5 stars

All parties involved made the entire…

All parties involved made the entire process less stressful. Thankyou so much for exceptional service, much appreciated.

November 27, 2025
Unprompted review
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Reply from Wise Move SA

Thank you, Magda! We're so glad to hear the whole process felt less stressful for you. Wonderful to know the team you found through Wise Move delivered exceptional service. Really appreciate your kind words!

Rated 5 out of 5 stars

Panah Trading / Movers

A huge thank-you to Panashe and his amazing team. From the moment they arrived, they were friendly, professional, and incredibly attentive. They handled every step of the move with genuine care—quick, efficient, and always making sure my belongings were treated with respect. The entire experience was smooth, stress-free, and far better than I could have hoped for. If you’re looking for a moving company that delivers exceptional service with a personal touch, I highly recommend them. Truly a five-star team!

December 6, 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you, Dalene! This is such a beautiful review. We're thrilled to hear Panashe and his team made your move so smooth and stress-free. It's great knowing Wise Move helped connect you with a moving team that truly went above and beyond. A well-deserved five stars indeed!

Rated 5 out of 5 stars

Great company

Great company
Had to move last minute, got 10 quotes for a same day move. Movers I decided to go with were excellent and proffesional

December 6, 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thanks, Dylan! So happy to hear Wise Move helped you secure last-minute quotes quickly and that your chosen movers delivered excellent, professional service. Glad everything came together so smoothly for your same-day move!

Rated 5 out of 5 stars

These guys are truly excellent and…

These guys are truly excellent and professional. They arrived early, carefully wrapped my screens, fridge, and sofas, and handled all my furniture with real care. They went above and beyond throughout the move.

A big bonus is that they disconnect and reconnect your washing machine and dishwasher at no extra cost.

I don’t just recommend them; I’ll definitely be using them again myself. Thank you, guys!

December 5, 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you so much! We're delighted to hear how careful, professional, and efficient your movers were — even taking extra steps like wrapping items and reconnecting appliances. It’s great knowing Wise Move helped you find a team you'd happily use again. Really appreciate your recommendation!

Rated 5 out of 5 stars

Great service and they took great care…

Great service and they took great care of our items!

December 5, 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thanks so much, Hanno! Really happy to hear everything went well and your items were well looked after. Great to know the mover you found through Wise Move delivered exactly what you needed!

Rated 5 out of 5 stars

Very helpful and efficient

Very helpful and efficient. They made the moving process very stress-free for me, as I was facilitating the move by myself. They also worked very fast and none of my belongings were damaged in the process. I would highly recommend them.

December 1, 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you, Surekha! So glad to hear your move felt stress-free, especially since you were handling it all on your own. Really appreciate the recommendation!

Rated 5 out of 5 stars

My moving was made easy.One small…

My moving was made easy.One small damage on my couch. A good job was done.

November 30, 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thanks, Eugen! Happy to hear the move went smoothly overall. Sorry about the small damage to the couch. Please reach out to our support team through support@wisemove.co.za if you need further assistance with it. Thanks for sharing your experience with us!

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