Wise Move SA Reviews 

214
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and professionalism of the staff, who are often described as helpful, efficient, and caring. Many highlight the smooth and stress-free user experience, noting that belongings are handled with great care and communication is clear throughout the process. People appreciate the punctuality and reliability of the delivery service, often exceeding expectations. However, some customers also noted occasional issues with punctuality and delivery scheduling. Specifically, a few mentioned delays with collection or unfulfilled promises regarding delivery times.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, praising their professionalism, helpfulness, and... See more

Delivery service

Consumers find delivery services to be highly satisfactory, with many praising the prompt collection and... See more

User experience

Clients share positive opinions on user experience, with many describing it as fantastic, excellent, and... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic experience all round! The bike was collected in Somerset West on the 9 July and dropped off safely in Krugersdorp on the 10th July. Thanks Mandy and Marthinus for the professional ser... See more

Rated 5 out of 5 stars

These guys are truly excellent and professional. They arrived early, carefully wrapped my screens, fridge, and sofas, and handled all my furniture with real care. They went above and beyond throug... See more

Company replied

Rated 5 out of 5 stars

Wisemove provided me with eight or nine quotes - together with reviews of each of the providers and a profile summary which made selecting the mover that suited me best very easy. After that the comm... See more

Company replied

Rated 5 out of 5 stars

A huge thank-you to Panashe and his amazing team. From the moment they arrived, they were friendly, professional, and incredibly attentive. They handled every step of the move with genuine care—quick,... See more

Company replied


Company details

  1. Moving Company

Written by the company

WiseMove.co.za — Book trusted movers and moving companies in South Africa. Wise Move is South Africa’s smart way to book reliable, affordable moving services — whether you’re relocating your home, moving flats, or transporting a vehicle. From movers in Johannesburg and movers in Cape Town to trusted moving companies across the country, everything can be booked quickly and easily, all in one place. Book home moves, flat relocations, furniture removals, car transport, motorcycle transport, and more — at competitive prices. Whether you’re moving across town or to a new province, you’ll find professional movers ready to help. Thousands of South Africans trust Wise Move every month for a smoother, more affordable move — backed by vetted local movers and transport companies. Whatever you’re moving — book now with Wise Move.


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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No recent history of asking for reviews

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4.9

All reviews

(214)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent, Reliable Moving Service

The team was on time, professional, and handled all my belongings with great care. The entire move was smooth and stress-free, and I felt confident that everything was in good hands. I would definitely recommend them to anyone looking for a trustworthy moving company!

November 28, 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you, Anneke! Wonderful to hear everything went so smoothly and that you felt your belongings were in good hands. So glad Wise Move helped you find a team that made moving day easy. Appreciate the lovely review!

Rated 5 out of 5 stars

Swift Unique helped make our move stress free!

Swift Unique helped by making our move stress free! Punctual, communicated well, great care taken to wrap household furniture etc. Staff were so helpful & super quick!

December 1, 2025
Unprompted review
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Reply from Wise Move SA

Thanks, Leisel! So happy to hear your move was stress-free and that the team handled everything with such care and great communication. Love knowing Wise Move helped connect you with a helpful, speedy crew!

Rated 5 out of 5 stars

The move was effortless

The move was effortless, they were on-time and handled my furniture with the utmost care

November 28, 2025
Unprompted review
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Reply from Wise Move SA

Thanks, Elmo! Glad to hear the move felt effortless and that your furniture was handled with real care. Awesome to know the movers you found on Wise Move delivered a great experience!

Rated 5 out of 5 stars

Best service out there

Best service out there. I find moving really stressful and don’t do well with logistics. This is my go-to now. I’ve moved twice and both experiences have been great. It’s really one of the most innovative services we have. Much love.

November 23, 2025
Unprompted review
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Reply from Wise Move SA

Ralton, this made our day — thank you! We’re thrilled Wise Move has become your go-to, especially knowing moving isn’t your favourite thing. Really happy the service continues to take the stress out of it for you. Much love back!

Rated 5 out of 5 stars

Fast and sufficient.

November 28, 2025
Unprompted review
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Reply from Wise Move SA

Thanks, Juan! Great to hear the mover you booked through Wise Move got everything done quickly and efficiently. Appreciate your review!

Rated 5 out of 5 stars

Needing to transport some furniture

We had to move a few items from Jhb to Bloemfontein and then a few more on to George. Wise Move got us a few quotes and we ended going with EQuick Logistics- from the start in getting quotes to the delivery of the items everything went so smooth and EQuick exceeded our expectations. Would definitely use them again. 5star *****

November 24, 2025
Unprompted review
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Reply from Wise Move SA

Thank you, Benita! So glad Wise Move helped you find the right team for your move. Amazing to hear everything went smoothly and that EQuick Logistics exceeded your expectations. Thanks for the 5 stars!

Rated 5 out of 5 stars

Brilliant and so Helpful

Brilliant and so helpful, communication is the best and price is even better. Well done and thank you.
They kept me in the loop at all times and gave me peace of mind during the whole process.

November 24, 2025
Unprompted review
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Reply from Wise Move SA

Thanks so much, Dewald! Love hearing that the communication kept you at ease throughout the move. And great value on top of that — even better! Happy Wise Move helped you find a team you could trust.

Rated 5 out of 5 stars

Amazing service!!

Amazing service - their punctuality and professionalism is remarkable. Highly recommend. We did a move from Roberston to Cape Town - everything went smoothly and truly thankful to the teams hard work.

November 22, 2025
Unprompted review
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Reply from Wise Move SA

Thank you, Gabby! So happy to hear your move from Robertson to Cape Town went perfectly. The team’s punctuality and professionalism really shine through here. Glad Wise Move helped make the whole process easy!

Rated 5 out of 5 stars

Shift It All - Will use them again....

They were on time, friendly, went out of their way to help us and were a pleasure to work with.

November 20, 2025
Unprompted review
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Reply from Wise Move SA

Thanks a lot for this. We're glad to hear about your positive experience with the mover booked through us. Awesome that Wise Move helped you find movers who made the whole experience a pleasure!

Rated 5 out of 5 stars

Unique Removals - Outstanding Service and Stress-Free…

Outstanding Service and Stress-Free Move with Unique Removals! I highly recommend Unique Removals ! Unique and the entire team were fantastic during my move from Cape Town to Gordons Bay. They handled everything with great care, ensuring my belongings were safe and secure throughout the journey. The staff was professional, friendly, and incredibly helpful, making the entire process smooth and stress-free. There was a slight delay with the collection due to their earlier order delayed, however everything arrived on time and in perfect condition. A big thank you to the team for their excellent service—truly a seamless experience from start to finish! Thank you Unique - We will only use your company going forward!

August 28, 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you so much, Jill! We’re so glad your move from Cape Town to Gordons Bay went smoothly. Even with the slight delay, it’s wonderful to hear everything arrived on time and in perfect condition. We’re happy Wise Move could make finding the right team easy for you, and we’ll be here whenever you need us again. 🌟

Rated 5 out of 5 stars

MT Movers is the best

The service is excellent. They treat you with dignity and respect. My good were handled excellent from the collection to the delivery. The staff and driver were very professional. I will look no further for moving. MT Movers is the best. They keep their promise. The experience is amazing.

September 8, 2025
Unprompted review
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Reply from Wise Move SA

Thank you, Lulama! What a lovely review. We’re so pleased to hear how well you were treated and how carefully your belongings were handled. That’s exactly the kind of service Wise Move aims to make possible, and it’s great to know you had such an amazing experience. 🙌

Rated 5 out of 5 stars

Excellent service

I want to give a thumbs up for the excellent service provided by Fast Move Truck Hire. Their service was professional and seamless. Commendations and applause to the friendliest Tadiwa and Goodman. I recommend Fast Move to anybody requiring moving services.

September 4, 2025
Unprompted review
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Reply from Wise Move SA

Thanks so much, Erika! We’re delighted to hear how seamless and professional the service was, and that the movers’ friendliness stood out to you. Wise Move is here to help people find experiences just like this, and we’re so glad it worked out perfectly for you. 😊

Rated 5 out of 5 stars

Great platform to find furniture moving…

Great platform to find furniture moving companies.

Was able to use A2B Removals through the platform. Their communication was spot on, they were even able to come earlier and moved my items well without and damages.

August 30, 2025
Unprompted review
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Reply from Wise Move SA

Thanks for sharing your experience, Tebogo! It’s great to hear how easy the platform made things for you and that A2B Removals delivered such a smooth service. We love knowing Wise Move can make furniture moves stress-free and affordable. 🚚

Rated 5 out of 5 stars

Best experience i have ever had with a…

Best experience i have ever had with a removal company

August 19, 2025
Unprompted review
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Reply from Wise Move SA

Thank you, Glenn! It means a lot to hear you describe it as your best experience with a removal company. We’re glad Wise Move could help you find such a reliable and professional team. That’s exactly what we aim for. 🙏

Rated 5 out of 5 stars

Christo and his team were absolutely…

Christo and his team were absolutely amazing. Thank you for making our move an absolute pleasure! THANK YOU!

August 15, 2025
Unprompted review
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Reply from Wise Move SA

Thank you so much, Sissy! What a joy to hear your move was an absolute pleasure. We’re thrilled Wise Move could help match you with a team that made everything so smooth and stress-free. 💛

Rated 5 out of 5 stars

Baie dankie Wise Move

Baie dankie Wise Move! I can’t thank Wise Move and their incredible support team enough! I found myself needing to move at the very last minute, and what could have been a total nightmare turned into an absolute breeze thanks to them. From the moment I reached out, they we're friendly, calm, and super reassuring, exactly what I needed as I was feeling stressed and overwhelmed.

They worked quickly to find the right movers for me (at a great rate too), kept me updated every step of the way, and made sure everything went smoothly. The movers I booked with were professional, careful, and efficient – I honestly couldn’t believe how fast everything was arranged.

What really stood out was the personal touch. The Wise Move team didn’t just “process” my request, they cared. They checked in, followed up, and made me feel like I wasn’t facing the chaos alone. I am so grateful for their kindness, professionalism, and quick action.

If you ever need to move – especially on short notice – I can’t recommend Wise Move enough. They turned what could have been one of the most stressful days into something completely manageable. Truly 10/10 service!

August 13, 2025
Unprompted review
Rated 1 out of 5 stars

WiseMove.co.za may not be so Wise

I contacted wise move with regards to getting some items from Joburg to Cape Town. They referred 3 companies - and the companies all looked legit. Skonza logistics: Company Reg: K2016223832; claims to offer R 100 000 + cover and there are 100+ "good ratings" though now I wonder - are the ratings on this website fake?

This guy is literally stealing my things or threatening too! When he came with the original items - my sister met him. He was there for 2 minutes and drove off. Then called me and said that to come back he wants me to pay him more money which is basically blackmail. Then I messaged "WiseMove" with a photo of his vehicle license plate - taken by the man who my things in Joburg were with who literally owns a security company that installs cameras to take license plates and identify persons entering areas as well as other forms of security tech. Then he blocked our messages on WhatsApp.. . and was literally going to send this out on security groups in Joburg when he turned around called my sister and brought back the things realising we have his license all while claiming that I was over-reacting. Then he started the chat on iMessages ...

Look at this message history: tinyurl. com / 2f4fx6cp

When I got to check the items, I noted he did not drop off the legs of my basket holder.. Which he apologised for…  I also found they also had missed the clear box of things- I did not blame him for this at all.. but he did have the list of things he should have been collecting - and I wondered why he didn’t check -  I don’t know. 

As you can see at this point I thought he was being nice to make up for forgetting to give me my basket legs and being back in Jozi he said he will bring the box if my friend from whom he collected the things would bring it to him, which he did. Now he says he was being nice and fetched them but that is not true - Rudy dropped them off. I was under the impression he was making up for the preceding behaviour -apparently I’m wrong based on his messages this yesterday and he is out to steal my items.

The week before last, he said he would drop on Friday - he didn’t.  Then I asked if he is coming yesterday (saturday - as he indicates in the above linked convo) - he said no he will come when he can. I said that’s fine, just bring it as soon as possible - after which he became unnecessarily rude  now and is holding my items! 

- after putting me through all this drama 

- he is now telling me he will drop my legs but not my box which has thousands of rands of goods in it

This is unacceptable and unprofessional behaviour. 

He literally says I must lay charges and this is the sort of people WiseMove approves on their system? 

August 10, 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Bianca,

We’re very sorry to hear about your experience and the stress it caused you. This is certainly not the level of service we expect from transport providers on our platform.

We take all complaints about carrier conduct extremely seriously. As soon as we received your message this Sunday, our team investigated the matter and worked directly with you and the provider to ensure your delivery was completed. We’re pleased to confirm that the outstanding items were returned to you within 24 hours of receiving your complaint.

We have also escalated this incident internally to review the carrier’s conduct and take the necessary action to prevent situations like this in future. Your feedback is important to us, and we’re committed to continued improvement to ensure our customers can book with confidence.

Thank you for bringing this to our attention and giving us the opportunity to resolve it. If there’s anything further you’d like to discuss, please contact us directly at support@wisemove.co.za so we can assist you.

— The Wise Move Team

Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with. Great at communicating, I would definitely use them again.

August 5, 2025
Unprompted review
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Reply from Wise Move SA

Thank you, Ashleigh! We’re so happy to hear you had such a great experience. Clear, friendly communication is exactly what we hope to deliver through Wise Move. We’d be delighted to help you again anytime.

Rated 4 out of 5 stars

Thank you for making one of the things…

Thank you for making one of the things no one like to do easier.
Being on time, sufficient and professional.

March 5, 2025
Unprompted review
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Reply from Wise Move SA

Thank you so much for your kind words! We know that moving can be stressful, and we’re so glad we could make the process easier for you. Punctuality, efficiency, and professionalism are exactly what we strive for, and it’s great to hear that it made a difference in your experience. We truly appreciate your support! 😊

Rated 5 out of 5 stars

Excellent Service

Great Communication, Punctual, Professional and with care!

March 10, 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you for your kind words, Francois! We’re so glad to hear that you had an excellent experience with our team. Providing a smooth and stress-free service is what we strive for. We truly appreciate your support!

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