Wise Move SA Reviews 

215
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and professionalism of the staff, who are often described as helpful, efficient, and caring. Many highlight the smooth and stress-free user experience, noting that belongings are handled with great care and communication is clear throughout the process. People appreciate the punctuality and reliability of the delivery service, often exceeding expectations. However, some customers also noted occasional issues with punctuality and delivery scheduling. Specifically, a few mentioned delays with collection or unfulfilled promises regarding delivery times.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, praising their professionalism, helpfulness, and... See more

Delivery service

Consumers find delivery services to be highly satisfactory, with many praising the prompt collection and... See more

User experience

Clients share positive opinions on user experience, with many describing it as fantastic, excellent, and... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic experience all round! The bike was collected in Somerset West on the 9 July and dropped off safely in Krugersdorp on the 10th July. Thanks Mandy and Marthinus for the professional ser... See more

Rated 5 out of 5 stars

These guys are truly excellent and professional. They arrived early, carefully wrapped my screens, fridge, and sofas, and handled all my furniture with real care. They went above and beyond throug... See more

Company replied

Rated 5 out of 5 stars

Wisemove provided me with eight or nine quotes - together with reviews of each of the providers and a profile summary which made selecting the mover that suited me best very easy. After that the comm... See more

Company replied

Rated 5 out of 5 stars

A huge thank-you to Panashe and his amazing team. From the moment they arrived, they were friendly, professional, and incredibly attentive. They handled every step of the move with genuine care—quick,... See more

Company replied


Company details

  1. Moving Company

Written by the company

WiseMove.co.za — Book trusted movers and moving companies in South Africa. Wise Move is South Africa’s smart way to book reliable, affordable moving services — whether you’re relocating your home, moving flats, or transporting a vehicle. From movers in Johannesburg and movers in Cape Town to trusted moving companies across the country, everything can be booked quickly and easily, all in one place. Book home moves, flat relocations, furniture removals, car transport, motorcycle transport, and more — at competitive prices. Whether you’re moving across town or to a new province, you’ll find professional movers ready to help. Thousands of South Africans trust Wise Move every month for a smoother, more affordable move — backed by vetted local movers and transport companies. Whatever you’re moving — book now with Wise Move.


Contact info

4.9

Excellent

TrustScore 5 out of 5

215 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(215)

158 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Great Communication, Punctual, Professional and with care!

March 10, 2025
Unprompted review
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Reply from Wise Move SA

Thank you for your kind words, Francois! We’re so glad to hear that you had an excellent experience with our team. Providing a smooth and stress-free service is what we strive for. We truly appreciate your support!

Rated 5 out of 5 stars

I have not checked my goods as yet

I have not checked my goods as yet, but the Service was AWESOME. Cell phone calls all the way from Durban to Cape Town from the time of picking up my goods to my Front Door.

March 7, 2025
Unprompted review
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Reply from Wise Move SA

Victor, thank you for your kind words! We’re so glad the team kept you updated throughout the journey—it’s important to us that you feel informed and reassured every step of the way. We hope everything arrives just as expected, and if you ever need anything, we’re here to help. Wishing you all the best!

Rated 5 out of 5 stars

PEACE🙏🏻


Peace!! Your name couldn’t be more spot on. With something so stressful you really did give us some peace. Thank you so much team for your help, your kindness, and your incredible work ethic. I would 100% recommend you to everyone. Fast, efficient, brilliant service. Thank you 🙏🏻

March 2, 2025
Unprompted review
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Reply from Wise Move SA

Chloe, your review truly means so much! Moving can be stressful, and we’re so happy to hear that the team was able to bring you peace of mind during the process. Thank you for your thoughtful words and for trusting us with your move!

Rated 5 out of 5 stars

incredible, friendly and efficient team

this team were incredible, they were very quick and supportive with answering back to questions or last min changes before the moving day and were absolutly amazing on the moving day itself, all my furniture was handled with care and the whole process was stress free, I highly recommend these guys and will use them again!

March 1, 2025
Unprompted review
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Reply from Wise Move SA

Lauren, we’re so grateful for your wonderful review! Moving can be overwhelming, so hearing that the team was quick, supportive, and handled everything with care means a lot. We’re thrilled that your experience was stress-free, and we’d love to assist you again whenever you need us. Thank you for your kind recommendation!

Rated 5 out of 5 stars

Amazing service

My experience with TM Movers was a breeze. They respond very quickly and action the requests very quickly which worked for me because I needed to move swiftly. My furniture was well kept, covered neatly and still in good condition at the final destination. Thank you Team. Great work!

February 28, 2025
Unprompted review
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Reply from Wise Move SA

Thank you so much, Wenzy! It’s great to hear that everything went smoothly and that your furniture was well cared for during the move. We understand how important it is for things to arrive in perfect condition, and we’re so glad we could make that happen for you. We truly appreciate your trust and your kind words—wishing you all the best in your new space!

Rated 5 out of 5 stars

Professional and efficient service…

Professional and efficient service moved my vehicle from Centurion to Cape Town. Arrangements made on Tuesday collected on Thursday and delivered by Saturday kept updated all the way through the process.

March 1, 2025
Unprompted review
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Reply from Wise Move SA

Thank you for your review, Ryan! We’re so glad to hear that your vehicle transport from Centurion to Cape Town was smooth and well-coordinated. We appreciate your kind words. If you ever need transport services again, we’re here to help!

Rated 5 out of 5 stars

Great service

It was so easy to get quotes for approval within my budget for my move. The team I went with at 24/7 Logistics were fantastic. Definitely would recommend their services

February 21, 2025
Unprompted review
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Reply from Wise Move SA

Thanks for your great review, Dyan! We’re happy to hear that getting quotes within your budget was quick and easy. It’s wonderful to know that the team you chose provided fantastic service. We truly appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

100% Satisfaction. They went that extra mile for me…

They went that extra mile for me because I'm a disabled person and my stuff was in the storage for almost 3 years. I'm very happy with their service. 100% satisfied. Thank you.

February 25, 2025
Unprompted review
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Reply from Wise Move SA

Hi Anna-Marie. Thank you so much for sharing your experience! We're truly happy to hear that the team went the extra mile to make your move smooth and stress-free. It means a lot to us that you felt well taken care of, especially after having your belongings in storage for so long. Wishing you all the best, and we're here whenever you need us again! 😊

Rated 5 out of 5 stars

Prosper and his amazing team

Prosper and his team were just amazing. On time, incredibly professional and so efficient! Never before has a house move of ours gone so smoothly. You guys are a real godsend. I would strongly recommend this team to any potential customer. Thank you!

February 20, 2025
Unprompted review
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Reply from Wise Move SA

Thank you for your wonderful review, Nico! We’re so happy to hear that your move went smoothly and that Prosper and his team provided such a professional and efficient service. Moving can be stressful, so knowing they made the process easy for you is fantastic.

We truly appreciate your recommendation and would love to assist you again in the future!

Rated 5 out of 5 stars

I had the best service from PQX3

I had the best service from PQX3, Kevin was extremely helpful and went the extra mile without charging extra.Thank you to Kevin and the Team for the Great Service..

February 18, 2025
Unprompted review
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Reply from Wise Move SA

Thanks so much, Ludwe! It’s great to hear that you had such a positive experience with the team and that Kevin went the extra mile to ensure everything was taken care of. Providing great service without hidden costs is what we strive for, and we’re happy to know you felt well taken care of.

We appreciate your kind words and look forward to helping you again!

Rated 5 out of 5 stars

A great platform for quick service

I found Wise Move via a blog about where to donate furniture in Joburg - great topic! From there, I submitted a request for a quote (very easy). I received several responses quite soon thereafter, and chose the one with the highest rating. They did not disappoint! Excellent service and very reasonable pricing.

February 17, 2025
Unprompted review
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Reply from Wise Move SA

Thank you for sharing your experience, Melissa! We love hearing that you found Wise Move through a blog and that the process of getting quotes was quick and easy. Choosing a top-rated provider is always a great approach, and we’re so glad they delivered excellent service at a fair price.

We appreciate your support and hope to assist you again in the future!

Rated 1 out of 5 stars

Bad expensive experience

On 27 December I moved with Wise Move
Firstly the movers arrived with a 1.5 to Hyundai bakkies that was to small.
Secondly the damaged my stove breaking the hinges, they also damaged my washing machine by lifting and carrying it by it console. They scratched and dented the door of my tumble dryer and dented the door of my refrigerator. This after I made available a trolley that they could use to move the furniture that they refused to use
The owner came to inspect the damage and undertook to reimburse me for the damage.

Despite the undertaking from him no refund has been forthcoming and they now no longer reply to my emails or Whatsapp messages.

December 27, 2024
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

We’re really sorry to hear about the damage and the difficulties you've faced in getting a resolution. We understand how frustrating this must be, and we appreciate you sharing this issue with us here and via our dedicated support line.

Our support team member, Vanessa, is actively following up with the carrier to ensure this matter is resolved as soon as possible. We take these situations seriously and appreciate your patience while we work toward a fair outcome.

Rated 5 out of 5 stars

The service is exceptionally good…

The service is exceptionally good ,honest and reliable and they delivered the car on time ! Nothing of the car was damaged! I would highly recommend WiseMove to anyone ! It’s the best of the best ! It was quick ,I was impressed about their service,honesty,reliability and integrity! ❤️🙏🔥🔥🔥🔥🔥

October 17, 2023
Unprompted review
Rated 1 out of 5 stars

Spammers

You use their services once and they keep spamming you with email.
It's been 2 weeks! I still get at least 1 email per day.
There is no option to stop this!

March 4, 2023
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Martin - Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. Please know that we will be addressing this review with the team so they can learn from it and do better in the future.

Rated 5 out of 5 stars

The communication was top class

The communication was top class, via WhatsApp which was really convenient. The process was simple, and the car arrived in perfect condition, earlier than expected. A great experience all round.

November 8, 2022
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi - This review made our day! We're glad to know you had a positive experience using Wise Move platform for your transportation needs. It is what we always aim to provide. Get in touch if you will need our service again!

Rated 5 out of 5 stars

I made a WISE choice to use WISEMOVE!!

I could not have made a better decision! Communication was awesome. I had many questions throughout the process. My emails were answered promptly by Emma from Wise Move. Alex from PQX3Removals, communicated & answered my questions in depth and with so much patience. Kevin called me &dealt with the collection from my home and kept us updated until delivery in Knysna. All within 3 days. All round great communication and excellent service. Thank you so much

November 9, 2022
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Tracey - We are so happy to hear about the great experience you had using Wise Move. It was an immense pleasure to work with you and help find a trusted transport provider for your transportation needs. Get in touch if you will need our service again :)

Rated 5 out of 5 stars

Very professional and helpful.

November 11, 2022
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Sandra - Thank you for the 5-stars! We're happy you're pleased with how your moving job went. Get in touch if you will need our service in the future!

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Mariska, you were efficient and professional at every step of the process. Definitely exceeded my expectations !

November 7, 2022
Unprompted review
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Reply from Wise Move SA

Hi Clifford- Thank you so much for your amazing review! We are thrilled that you loved your experience - it really reflects the kind of experience we are striving to achieve at Wise Move. We Look forward to seeing you again soon.

Rated 5 out of 5 stars

Wise Move made buying 2nd hand furniture easy

Found Wise Move online and had a few pieces of furniture I had found on Facebook Marketplace and Instagram collected and delivered within 24 hours of putting out my job for quotes. So easy, so efficient, just a pleasure.

November 3, 2022
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Sarah - We are so happy to hear about the great experience you had using Wise Move. It was an immense pleasure to work with you and help find a trusted transport provider for your transportation needs. Get in touch if you will need our service again :)

Rated 5 out of 5 stars

Our piano was moved with love and care

I needed a much loved upright piano moved from Somerset West to Noordhoek. I discovered Wise Moves who found the most appropriate movers to meet my needs. Piano House was the actual company that picked up and delivered my piano. PianoWorx arranged this for me. The team was super efficient and friendly. They worked very fast but with all due care. My daughter received the piano and experienced the same great service. I highly recommend Piano House and Wise Move.

October 19, 2022
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Terri - We are so happy to hear about the great experience you had using Wise Move. It was an immense pleasure to work with you and help find a trusted transport provider for your transportation needs. Get in touch if you will need our service again :)

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