Wisetek Store Reviews 

Just before you buy ask them a question and they do not reply tell's me their customer service is poor

Bought a refurbished Lenovo ThinkPad as a Christmas present. Ran into an issue setting it up, not realising how long updates take, I emailed customer service and they got back incredibly quickly and were so helpful. 10/10 service. Highly recommend this company.

Bought a refurbed Laptop at Wisetek and had a really good experience. Unfortunately the charging cable that came with it didn't work so I wrote to the customer service and asked for a refund of the cable. I got the money back and the person who wrote to me gave additional useful tips on how to make the Laptop work even better, which had nothing to do with the problem I had, so it was really kind of them to give me that information too. 10/10 experience. Customer service that good is very rare. Also the Laptop is great at a really good price.

They always work with you to make your purchase right and honor replacements if there are issues.

I bought a refurbished MacBook Pro from Wisetek Store and everything was flawless.
The Mac arrived in perfect condition, exactly as described, and it included the original box, charger, and cable.
Shipping was very fast, and the device has been extremely fast and reliable during the past two weeks of daily use.
Customer support was also great — very responsive and helpful in answering all my questions before the purchase.
I highly recommend Wisetek Store for their professionalism, product quality, and overall service.
Couldn't be happier with my purchase!
– Matteo

Delighted with the phone I got from Wisetek. 'Very good' condition was equal to brand new for me. Delivery was very quick too - I'd be very happy to buy from them again. *****

Great experience with the guys in Wisetek. Great price, great device and customer service was great, I opted to pick up the device from the store, the lady at reception was so nice. Overall it's 10/10 for me.

Great service! Bought a laptop and had an issue with the charger, they solved it pretty quickly. The laptop is working great. Thank you

Just bought a refurbed dell precision 5550 for xmas. Very good condition. Happy with it. One little problem is the left hand clicker of the mouse pad doesnt work most of the time which is a bit disappointing

Bought an iPhone 12 for an unreal price in July. Sadly it became defective, however I emailed Simon, who was incredibly helpful and I returned it and got a replacement in 5 days. Really happy with this, will definitely use Wisetek Store again
Thanks lads

Fast delivery, perfect product and prompt response. What more can I say, really pleased with my purchase!

I bought a refurbed Wisetek MacBook last month for an extremely competitive price, but received a model with the wrong keyboard and slightly used battery. The Wisetek support was super supportive about this issue and I got a partial refund for my purchase, which I decided to keep. I can highly recommend this company, they clearly care about sustainability and I will almost definitely buy from them again :)

Poor service Wisetek
I bought a desktop last year from here. Was initially pleased. It was bought for an 11 year old for Christmas. It crashed early autumn. Followed as much help as I could find on google didn’t fix. Full restore then done but wouldn’t connect to the internet, no drives it said. 27th Nov this year emailed company. It was purchased on line 20 Nov 22. Not sure when delivered. I got an email back to say out of warranty. Emailed again on 5 th Dec no response. The logs will show it stopped working months ago. Bad form to get 9 months only out of a device. I have reconditioned iPad bought off Apple working for years. Poor form Wisetek. Wanted to support a Cork company . After posting in trustpilot the non Irish version of the site I was emailed by Wisetek out of context with my original contact to them they said the original staff member who responded left the company. So again no resolution or satisfactory response from Wisetek

Thanks. Perfect as always. Goods and delivery at the highest level. I recommend.

Very happy with the refurbished dell latitude that I bought. Great specs, very quick delivery and super price compared to other refurbed places I was looking at. So far so good! If the laptop continues to work as I expect I will definitely purchase again when I’m in the market.

Value, quality, lightening fast delivery, sometimes here the next day. You won't find anything like the value you get here on any sales site like market place etc, plus you have a 12 month warranty.

I spotted that Wisetek were local to me in Milton Keynes. I saw a PC that was ideal for me. I emailed them and received a prompt reply, after a succession of emails I arranged purchase and local collection. The PC was excellent and fits my needs perfectly. I would recommend Wisetek if you need to source any Computer equipment.

Had used them before on eBay but even better prices direct with their store as well as longer warranty - though the items were in such good condition with light use (some with manufacturer warranty), it’s unlikely that will be a concern. One order needed a slight amendment but they proactively advised beforehand. I only have good things to say about this company and nothing of concern. Very pleased with the service and quality, will definitely be buying here again.

Ordered laptop late on a Tuesday evening, arrived on the Thursday morning. Laptop looks like new and also functioning as new. Great price, 32G ram, 1/2TB storage & i7 10th gen processor for less than €500. Will purchase from this company again in the near future

I received a laptop that is not the one I bought - it has a different serial number than the one I ordered, it is visually in worse condition than the one I bought and it is broken (one speaker does not work and it overheats). I received information from Wisetek that the laptop I bought was sold to someone else, and without my knowledge they gave me another one. This is how Wisetek treats its customers

This is not the end of my problems with Wisetek:
the bill I received from this company for the purchased laptop does not match the serial number of the laptop I received
So how can I complain about the laptop if I do not have an invoice for it?
I do not recommend Wisetek - contact with Costumer Service is impossible, no one responds to my e-mails.