Wisetek Store Reviews 

152
•
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

ZERO HELP FROM CUSTOMER SERVICE THEY WILL NOT ANSWER YOUR EMAILS OR THE PHONE. They are supposedly checking if they can “replace the battery” the laptop that i bought from them since the battery life... See more

Rated 1 out of 5 stars

I ordered a mobile phone advertised as being in “very good condition” from Wisetek. It arrived PIN-locked, poorly packaged, and unprotected, leaving it to rattle around inside the parcel. The phone wa... See more

Rated 5 out of 5 stars

Unreserved Recommendation. I bought a rerfurb Dell Laptop from Wisetek. The product was immaculate, the service and customer communication was flawless.. and choice of DHL as carriers perfect .. w... See more

Rated 5 out of 5 stars

Stumbled across an unbelievable offer on a MacBook that I just couldn’t refuse. Laptop arrived securely packed via DHL the next day. Had been looking for a 2nd MacBook Pro to get back into DJing, but... See more

Company details

  1. Electronics Store

Written by the company

We provide our customers with high quality, reliable and affordable refurbished devices, to an “as new” standard. Refurbished devices are 100% more sustainable than buying a brand-new device. Because we are confident in our brand and in the quality of the products sold, we provide a free 12-month warranty on all refurbished devices. Based on a scale from New to Good, our devices suit all individuals and budgets.


Contact info

3.4

Average

TrustScore 3.5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(152)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just received a refurbished Dell off…

Just received a refurbished Dell off them yesterday. The overall experience is outstanding. The price is such a steal as a bargain considering the specs of my laptop (roughly €400 for a lightly scratched 32gb 512gb i7 8th gen laptop). I ordered Friday morning and it was delivered by Monday evening, from Cork to Dublin. So far the laptop is working as expected (knock on wood) and I couldn't be happier. I rant, rave and recommend.

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Great value.

Great value for a 2019 macbook pro. Honest description with lots of pictures. Outstanding delivery (next day). Arrived really well wrapped in protective wrapping. Highly recommend.

July 6, 2023
Unprompted review
Rated 4 out of 5 stars

Impressive laptop

I ordered and received a good quality laptop, despite the initial confusion about the screen size, has turned out to be an outstanding device. While the website stated a 15.6-inch screen, I received a 14-inch display instead. However, this deviation did not dampen my overall satisfaction with the laptop, as there are many other exceptional qualities that make it an excellent choice to keep it.

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

Ordered and received Dell laptop

Ordered and received Dell laptop, excellent quality and service. Will be a long term customer of Wisetek. Thanks all considering some service I've experienced before this has been a refreshing experience

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

Got a refurbished MacBook Air from 2019…

Got a refurbished MacBook Air from 2019 at an incredible price .
Was delivered in less than 48 hours and was in much better condition than described (only a couple of minor scratch) . The computer works perfectly and was perfectly packed .
5/5 for the best online computer shop I’ve had to deal with .
Thank you

June 28, 2023
Unprompted review
Rated 4 out of 5 stars

Cannot get replacement part

After this review company sent the replacement part.

My order was done quickly and as promised, but power supply was not functioning. I have contacted the store multiple time to no avail. Very friendly service on the phone, but there was no action. Too bad :(

May 19, 2023
Unprompted review
Wisetek Store logo

Reply from Wisetek Store

Hi Artkan,
We appreciate you taking the time to write a review, just a remind that Wisetek Store is the Irish sister of Wisetek Market. They may have similar names, but they operate completely separate.
I understand your purchase was on Wisetek Market, and we have shared your concern, our team in the US apologize for the delay and will be offering you a $25 voucher for Wisetek Market as a goodwill gesture.

Rated 5 out of 5 stars

5 star

Wow. Got a tablet for my daughter. Delivered the nxt day exactly as described. The €20 welcome voucher was a great help. Made huge savings on the tablet. Would highly recommend this company. Will be buying again

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

I bought a laptop recently super cheap

I bought a laptop recently super cheap, for like 100 usd, I bought it "good condition" and for me it's excellent, it seems brand new even tough its not even "excellent condition". Also it's a i7 6600 U 8 gb of ram, ssd 256 gb, very very good this laptop

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent value

Excellent value, i also availed of a welcome discount after subscribing, really prompt, free delivery. I purchased a dell laptop, advertised as "good", it's in pristine condition, i can't see any fault whatsoever. I would highly recommend Wisetek and would buy from them again.

May 27, 2023
Unprompted review
Rated 5 out of 5 stars

Chromebox in excellent condition

I was looking for a chromebook replacement since last one died and I stumbled upon this store by chance. And it was my lucky day!

The web had several large images of the actual chromebook with extra ones for every scratch and the relevant specifications.

I still had some doubts about the condition and the shipping but they were fast to answer via email.

The packaging was excellent and it didn't take look to arrive to Spain. Although the condition was rated as just "good" personally I found it "as good as new".

I will definitely consider them when searching for a new computer.

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

My first purchase of a refurbished Laptop

This is the first time I have made the purchase of a refurbished laptop. I had a number of questions to help me take the step, but their support was superb and I was very confident to change my ways.

The price was excellent and I look forward to working hard with my purchase for a long time.

I cannot recommend Wisetek strongly enough and will defiantly be back. To be honest, the final push to make this purchase was reading the superb feedback and reviews from previous customers.

May 15, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look