Wisetek Store Reviews 

145
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Fantastic service, responded to a query on a bank holiday. Gave me plenty of technical information on the PC I was interested in (they gave me a screenshot of the specs of the machine), and they ship... See more

Rated 5 out of 5 stars

I received my refurbished lenovo thinkpad p53 today and all I can say is wow it exceeded my expectations by 100%. They even took great care with packaging the computer for transport and arrived in gre... See more

Rated 1 out of 5 stars

Ordered a refurbished computer and the computer arrived broken. Sound did not work and neither bid the Bluetooth. I called several times and was never able to get ahold of someone. I returned the comp... See more

Company replied

Rated 5 out of 5 stars

Unreserved Recommendation. I bought a rerfurb Dell Laptop from Wisetek. The product was immaculate, the service and customer communication was flawless.. and choice of DHL as carriers perfect .. w... See more

Company details

  1. Electronics Store

Written by the company

We provide our customers with high quality, reliable and affordable refurbished devices, to an “as new” standard. Refurbished devices are 100% more sustainable than buying a brand-new device. Because we are confident in our brand and in the quality of the products sold, we provide a free 12-month warranty on all refurbished devices. Based on a scale from New to Good, our devices suit all individuals and budgets.


Contact info

4.1

Great

TrustScore 4 out of 5

145 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(145)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Service

I bought a Dell and was told it was refurbished and battery good I received the laptop that had a battery that didn’t hold a charge, I have subsequently made contact again and they have approved the replacement refund
great stuff thanks

February 8, 2023
Unprompted review
Rated 1 out of 5 stars

Not Refurbished

The laptops are NOT refurbished!! They are simply used laptops. They don’t put any work into them, I received a MacBook that had a battery that didn’t hold a charge, they refused to replace the battery.

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

Dell xps, refurbed

Bought a refurbed Dell xps. Delivered within two working days. Laptop is in excellent condition. Very happy with my purchase.
I would recommend and would go back again.

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

Great first reconditioned Chromebook

Bought my first Chromebook and reconditioned. Delivered within two days and works great. Laptop was in excellent condition although advertised as very good. Very happy with Wisetec, would recommend and would go back again. Price was great too.

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

GREAT PRODUCTS AND SERVICE

I bought a refurbished Dell XPS for less than a third of the cost of a new one. The transaction was was very straightforward and the item delivered 48 hours later. Prompt and courteous service. Very pleased with the laptop, it's flawless and looks brand new. Would highly recommend.

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with Wisetek Store

I was absolutely delighted with Wisetek Store after buying one of the refurbished Chromebooks. Fantastic service, communication and incredible piece of kit for a very reasonable price. Well done 👍

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service - Happy to Solve Issues

The product condition was exactly as described. The first Pixelbook that was shipped unfortunatley had an intermittent fault with the touch screen - screen worked ok but not always with touch function. Simon at Wisetek couldn't have been more helpful, a couple of user checks were proposed which did not fix the problem and I was quickly asked to return the unit for a replacement. The replacement arrived quickly and works perfectly. Great customer service. Thank you Wisetek.

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Trustworthy

The strength of a relationship is tested when it goes through difficult times.
So, I got this laptop that had some issues. I couldnt return it in 3 months for whatever reason but I communicated it to Wisetek. They were understanding and tried to fix and later took the laptop back. This is a trust worthy company and has good business ethics. I would happily buy another one from here in future.

August 29, 2022
Unprompted review
Rated 5 out of 5 stars

I got 3 refurbished Dell Precision laptops for my…

I got 3 Dell Precision laptops for my team members. They are really impressive. They look like new. The screen resolution is incredible. A real wow factor for new staff but at a fraction of the cost of the new versions. Highly recommend. Thanks Ian C.

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

Like new, except the price

Very pleased with my purchase. High quality kit only insignificantly distinguishable from new, but at around half price. 1 year warranty and guaranteed 6 years of updates from google helps.

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

All-around brilliance

Great website. So easy to use and navigate, great products for lower budgets, speedy transaction and delivery. Delighted with my purchase. I highly recommend.

January 13, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic purchase at fraction of its price new

After some delay from DHL (not Wisetek's fault at all) I have received my Pixelbook. Extremely happy with the purchase - in great condition and for a fraction of the price new. I was a bit tentative buying because Wisetek didn't have the most reviews on here, but am very happy that I went for it. Laptop arrive in an air-cushioned sleeve and is great so far. Leaving this review to pump up their numbers for the next potential customer.

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent product in an affordable price

I purchased a refurbished ipad 6 from wisetek.The price was the lowest when comparing any store. Delivery was fast and packing was excellent. The product does nit even has a single scratch and the quality is just like new ipad. I will purchase from you again and thanks.

January 2, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered a 6th generation iPad was not disappointed

I ordered a 6th generation iPad refurbished. I received a fast effective communication via email good to feel your speaking to a person not a robot, prompt responses to questions I asked about postage. Was quite alot cheaper then I could find anywhere else so I was worried.

However I paid extra postage to get the it here for Christmas.

I went for very good condition.
I was not disappointed, it did not look in any way refurbished, not a single mark or scratch .

Overall very happy with product, only improvement would be if more payment options were available, it would be great if linked to Klarna etc.
It would make items more accessible to people on lower incomes who still want to invest.

December 20, 2022
Unprompted review
Rated 5 out of 5 stars

So pleased I found Wisetek!

So pleased I found Wisetek - the quality of the Pixelbook we received was incredible. And it arrived the next day - absolutely rapid delivery when there's only a week until Christmas.

12 month warranty was the clincher - how could you go wrong. Thanks for all your help!

December 13, 2022
Unprompted review

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