the process to get a refund was a little bit too lengthy after multiple emails. i cannot say anything about the actual app itself because I'm so ADD that I never got around to setting it up 😂 the cu... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'd love to give feedback, but I've only watched 1 video on day one. So I haven't so II don't have enough experience with it to evaluate is properly?It does seem very professional and well organized k... See more
Company replied
The content is great The topic "Procastination" is a terrible bad habit many people suffer from and it is not easy to find help. I foound very interesting information on Wisey. Bacause of my work I... See more
Company replied
So far, it's interesting. I have a desire to know why I self sabotage and more importantly how to overcome it. This is the beginning of my first session and so I am hopeful to learn something about th... See more
Company replied
Company details
Written by the company
Our product is designed to transform your personal productivity by tackling common challenges head-on. We provide actionable strategies and practical tools to help you overcome procrastination, manage ADHD, reduce stress, optimize your time management, and organize your environment. Our approach empowers you to stay focused, efficiently manage your time, and achieve your goals with greater ease. Discover how our innovative solutions can help you break through barriers and unlock your true potential. Experience a more productive and fulfilling life today!
Contact info
United States
- wisey.app
Unlock Full Potential
4.0
Great
6K reviews
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam charges and no refund from support…
Scam charges and no refund from support team, money grabbing company.
April 2, 2026
Unprompted review
Reply from Wisey
Dear Mady!
We’re very sorry to hear about your experience and understand how upsetting this situation must feel.
Please note that all charges are processed according to the subscription terms agreed to during sign-up, but we take your concerns seriously. We would really like to review your case in detail to understand what happened.
Kindly contact us at support@wisey.app with your account and billing information so we can investigate promptly. If any issue is identified, we will work to resolve it fairly and provide appropriate support. Cheers!
Amazing customer service and ease of account management!
Super quick responses from Ruby and Vivian (almost immediate), and both were friendly and happy to help. I'm currently in the process of cancelling all my various subscriptions due to a recent financial hardship, and some companies can be very unfriendly and make the cancellation process extremely complicated. So when I experience this level of customer service and ease of account management, I'm 100x more likely to resubscribe in the future once I'm financially stable.
April 1, 2026
Reply from Wisey
Dear Kim!
Thank you so much for your kind and thoughtful feedback!
We’re really glad to hear that Ruby and Vivian were able to support you quickly and with a friendly approach. Making the cancellation process simple and respectful - especially during difficult times - is very important to us.
We truly appreciate your trust and your willingness to consider returning in the future. Wishing you all the best, and we’ll be here whenever you’re ready to come back!
Reply from Wisey
Dear Greg!
Thank you for your feedback!
We understand that you may not have enough experience with Wisey yet to share detailed thoughts. That’s completely okay - feel free to explore the platform at your own pace.
Whenever you’re ready, we’d love to hear more about your experience at support@wisey.app. We’re here if you need any help along the way!
The app's great but expensive
The app's great, but the regular price is just a little steep for my taste. I like pretty much all the features, but I just don't see it being worth almost 50 USD a month.
April 1, 2026
Reply from Wisey
Dear Jakub!
Thank you for your honest feedback - we really appreciate it!
We’re glad to hear that you enjoy the features and overall experience of the app. At the same time, we completely understand your concerns about the pricing and how important it is to feel that the value matches the cost.
Your input is very valuable, and we’ll share it with our team as we continue to review our plans and offerings. If you ever have questions about available options or promotions, feel free to reach out we’re always happy to help!
Customer suport service works excelent
Customer suport service works excelent, people are very kind!
March 31, 2026
Reply from Wisey
Dear Valued Customer!
Thank you for your wonderful feedback!
We’re very happy to hear that you had an excellent experience with our customer support team. Providing timely, friendly, and helpful assistance is always our priority.
Your kind words mean a lot to us and motivate us to keep improving. Please don’t hesitate to reach out at support@wisey.app if you ever need further help. Cheers!
Bruce made all the difference and I had…
Bruce made all the difference and I had a pleasant experience cancelling my accounts because of him.
March 31, 2026
Reply from Wisey
Greetings!
Thank you so much for your kind feedback!
We’re really glad to hear that Bruce made such a positive difference in your experience. It’s great to know that the cancellation process felt smooth and pleasant thanks to his support.
We’ll be sure to share your appreciation with him - it will mean a lot. We truly value your feedback and are always here if you need anything in the future!
Great lessons for anyone who wants to…
Great lessons for anyone who wants to come out the circle of thinking about the same stuff again and again. A great tool to refresh your software inside your head.
Try it, you will be impressed for sure.
March 31, 2026
Reply from Wisey
Dear Anjelito!
Thank you so much for your inspiring feedback!
We’re really glad to hear that the lessons helped you break out of repetitive thinking patterns. It’s wonderful to know you see Wisey as a tool for refreshing your mindset.
Your recommendation means a lot to us and to others considering the platform. We truly appreciate your support and are happy to have you with Wisey!
Réactive and Good customer sevice
Good reactivity and Good explaination about my problem.
March 31, 2026
Reply from Wisey
Dear Feutren!
Thank you for your feedback!
We’re glad to hear that you were satisfied with the responsiveness and the clarity of the explanation. Providing quick and understandable support is very important to us.
It’s great to know we were able to help you with your concern. We truly appreciate your support and are always here if you need further assistance!
Through Wisey
Through Wisey, I have developed a better understanding of myself. I particularly appreciate how it provides practical guidance on addressing my challenges, many of which are rooted in behavioral patterns.
March 31, 2026
Reply from Wisey
Dear Joseph!
Thank you for your thoughtful and meaningful feedback!
We’re really glad to hear that Wisey has helped you gain a better understanding of yourself. It’s especially great to know that the practical guidance has supported you in working through behavioral patterns.
That kind of insight is an important step toward lasting personal growth. We truly appreciate your support and are here to continue supporting your journey!
Good assistance
March 31, 2026
Reply from Wisey
Dear Andrea!
Thank you for your feedback!
We’re glad to hear that you received good assistance from our team. Providing helpful and supportive service is very important to us.
It’s great to know we met your expectations. We truly appreciate your support and are always here to help!
Great contact throught the experience.
March 31, 2026
Reply from Wisey
Dear Cath!
Thank you for your feedback!
We’re really glad to hear that you had great communication throughout your experience. Staying connected and responsive is very important to us.
It’s great to know that this made a positive impression on you. We truly appreciate your support and being part of Wisey!
Ruby | Wisey Customer Support - Awesome!
Ruby from Wisey Customer Support was very professional and truly listened to my explanations of my issue. We came to a very satisfying resolution. Kudos to the support staff at Wisey.
March 30, 2026
Reply from Wisey
Dear Dave!
Thank you so much for your wonderful feedback!
We’re delighted to hear that Ruby provided you with professional and attentive support. It’s great to know that your issue was resolved in a way that felt satisfying for you.
We’ll be sure to share your kind words with Ruby and the team. We truly appreciate your support and are always here to help!
Wisey is a good app that helps…
Wisey is a good app that helps individuals meet the expectations of their goals based on oriented decision-making.
March 30, 2026
Reply from Wisey
Dear Alex!
Thank you for your thoughtful feedback!
We’re glad to hear that you see Wisey as a helpful tool for goal-setting and decision-making. Supporting users in making clear, intentional choices is a key part of our mission.
It’s great to know the platform is helping you move toward your expectations. We truly appreciate your support and being part of Wisey!
Reply from Wisey
Dear Sammi!
Thank you for your feedback!
We’re glad to hear that you’re engaging with content about procrastination. Understanding and addressing procrastination is an important step toward building better habits.
Wisey is designed to provide practical strategies and guidance to help you manage it effectively. We’re here to support you as you continue your journey toward growth!
They understood my motivations and did…
They understood my motivations and did their best to solve
March 29, 2026
Reply from Wisey
Dear Mariel!
Thank you for your feedback!
We’re glad to hear that our team understood your motivations and worked to help. Providing thoughtful and effective support is very important to us.
It’s great to know that our efforts made a positive difference for you. We truly appreciate your trust and being part of Wisey!
Shady, deceptive billing practices
Business that are more focused on taking your money rather than customer service are the worst types of businesses, unfortunately wisey fall right in line with that type of model.
I initially made a purchase (15.99) and like most other app purchea there are options for additional inclusions. While I was scrolling to finalize the 15.99 purchase I accidentally hit a button for a workbook inclusion and I was automatically charged (17.99) with no confirmation, to assure thats what i wanted, whatsoever. So I canceled any further subscription immediately since that was already a bad start. Come to find out -a month later I'm being charged ($45) for the workbook inclusion i didnt want in the first place! I was told I only canceled one subscription but not the other when i inquired support via email. Making more than one point of cancelation in this manner is shady an deceptive (period)!
I advise anyone to avoid this platform before they take money you didnt expect to pay.
**Turns out I was refunded %50 of the charge i never expected in the first place. Maybe to to reconcile the level of customer service (so I'll add 1 more star). OVERALL NOT A GOOD EXPERIENCE AND A WASTE OF MY TIME. Im still out $22.50
March 27, 2026
Unprompted review
Reply from Wisey
Dear Bobby!
Thank you for giving us the feedback.
We’re very sorry to hear about your experience and understand how frustrating and disappointing this situation must feel. We truly regret that the purchase and cancellation process caused confusion, especially regarding additional items and subscriptions. This is not the experience we aim to provide, and your feedback about clarity and transparency is very important to us.
We would like to review your case again to ensure everything was handled correctly and fairly. Please contact us at support@wisey.app, and we’ll do our best to assist you further and address your concerns. Enjoy your day!
Reply from Wisey
Dear Javier!
Thank you for your feedback!
We’re thrilled to hear that you found our customer service top tier. Providing quick and helpful support is very important to us.
It’s great to know we met your expectations and made the experience smooth. We truly appreciate your support and trust in Wisey!
Concern was delta with in a friendly…
Concern was delta with in a friendly and professional manner. Very satisfied
March 29, 2026
Reply from Wisey
Dear Ayoola!
Thank you for your kind feedback!
We’re really glad to hear that your concern was handled in a friendly and professional manner. Providing supportive and efficient service is very important to us.
It’s great to know you’re very satisfied with your experience. We truly appreciate your support and trust in Wisey!
Reply from Wisey
Dear Ilyas!
Thank you for your feedback!
We’re glad to hear that you find the service good. Providing a positive and helpful experience is very important to us.
It’s great to know we’re meeting your expectations. We truly appreciate your support and being part of Wisey!
Straight up scam
Unreliable. Misleading sales process. You get offered extra books which seem to be free/trial but then you get billed multiple small amounts. Apparently the books are not just books but also a recurring service/cost. No refund (although legally obligatory in EU). Instantly cancelled everything after useless customer service. Still got billed after cancelling subscription. I'm 35 and buy online all the time. This is not a user issue. This is a scam.
March 28, 2026
Unprompted review
Reply from Wisey
Dear Patrick!
Thank you for sharing your feedback!
We’re very sorry for the frustration and confusion you experienced. We understand how concerning unexpected charges and unclear add-ons can feel, and we regret that this was your impression of our service. At Wisey, we take comments about transparency and billing very seriously and are working to improve clarity across the platform.
Unfortunately, we’re unable to review your case in more detail because the email provided does not match any account in our system. Please contact our support team again at support@wisey.app with the correct account email so we can properly investigate and assist you further. Take care!
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