the process to get a refund was a little bit too lengthy after multiple emails. i cannot say anything about the actual app itself because I'm so ADD that I never got around to setting it up 😂 the cu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'd love to give feedback, but I've only watched 1 video on day one. So I haven't so II don't have enough experience with it to evaluate is properly?It does seem very professional and well organized k... See more
Company replied
The content is great The topic "Procastination" is a terrible bad habit many people suffer from and it is not easy to find help. I foound very interesting information on Wisey. Bacause of my work I... See more
Company replied
So far, it's interesting. I have a desire to know why I self sabotage and more importantly how to overcome it. This is the beginning of my first session and so I am hopeful to learn something about th... See more
Company replied
Company details
Written by the company
Our product is designed to transform your personal productivity by tackling common challenges head-on. We provide actionable strategies and practical tools to help you overcome procrastination, manage ADHD, reduce stress, optimize your time management, and organize your environment. Our approach empowers you to stay focused, efficiently manage your time, and achieve your goals with greater ease. Discover how our innovative solutions can help you break through barriers and unlock your true potential. Experience a more productive and fulfilling life today!
Contact info
United States
- wisey.app
Unlock Full Potential
4.0
Great
6K reviews
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Straight up scam
Unreliable. Misleading sales process. You get offered extra books which seem to be free/trial but then you get billed multiple small amounts. Apparently the books are not just books but also a recurring service/cost. No refund (although legally obligatory in EU). Instantly cancelled everything after useless customer service. Still got billed after cancelling subscription. I'm 35 and buy online all the time. This is not a user issue. This is a scam.
March 28, 2026
Unprompted review
Reply from Wisey
Dear Patrick!
Thank you for sharing your feedback!
We’re very sorry for the frustration and confusion you experienced. We understand how concerning unexpected charges and unclear add-ons can feel, and we regret that this was your impression of our service. At Wisey, we take comments about transparency and billing very seriously and are working to improve clarity across the platform.
Unfortunately, we’re unable to review your case in more detail because the email provided does not match any account in our system. Please contact our support team again at support@wisey.app with the correct account email so we can properly investigate and assist you further. Take care!
Reply from Wisey
Dear Apledinei!
Thank you for your feedback!
We’re glad to hear that you found it interesting to explore the reasons behind setbacks and challenges. Understanding these patterns is an important step toward personal growth and improvement.
Our goal is to provide insights that help you reflect and move forward more effectively. We truly appreciate your support and are here to guide you along the way!
STAY AWAY, far, far away
I have never used the app and I honestly don't remember signing up for it. It is $100 per month plus there are added charges for "books" which I also don't remember agreeing to. This month alone (March 2026) I have been charged $99.99 AND $45.00. I have no idea what the $45 is for because if I did sign up THAT IS THE ONLY TIME I ACCESSED THEIR SYSTEM!!!! Note, you also get a couple dollar "Cross Border Fee" with their charges. I DON'T RECOMMEND IN THE LEAST!
September 5, 2025
Unprompted review
Reply from Wisey
Dear Anna!
Thank you for giving us the feedback.
We’re very sorry to hear about your experience and understand how concerning these charges must feel. Please note that subscriptions and any additional purchases, such as extra materials, are only activated after user confirmation, but we take situations like this very seriously.
We would like to review your account in detail to clarify these charges and ensure everything is correct. Kindly contact us at support@wisey.app with your email and transaction details so we can investigate this as a priority. Enjoy your day!
Reply from Wisey
Dear Wendy!
Thank you for your feedback!
We’re glad to hear that you found the content useful, especially at the beginning. Wisey is designed to build gradually, so the value often grows as you continue through the program.
We encourage you to keep exploring to get the most out of it. We truly appreciate your support and are here if you need any guidance!
Scammy Tactic - $70 payment taken without any reminder (Just the "you signed up to this 3 months ago, we told you then, at first sign up)
Same as everyone else - Scammy practice of taking the post pilot payment 12 weeks after trial start, without any reminder and then painful conversations with the customer service who are just there to guard the payment.
If they had any confidence in the product, they'd remind people before the next payment is taken (again this was 12 weeks later, not just 1 month)
The fact they don't remind anyone is evidence of this highly Scammy practice.
And notice all the positive reviews are invited, and after a few days of use. Avoid avoid avoid
March 27, 2026
Unprompted review
Reply from Wisey
Dear Adam!
Thank you for taking the time to give us feedback; it means a lot to us.
We sincerely apologize for the frustration and confusion caused by this experience. We have issued a full refund for all charges related to your account. Your subscription has also been fully canceled to ensure no further payments are taken.
At Wisey, we strive to provide clear communication and transparency, and we regret that this was not your experience. Please email us at support@wisey.app if you have any additional questions or feedback. Thank you for sharing your feedback, as it helps us improve our service and prevent similar issues for other users!
Hard to cancel subscriptions!
Classic. They get you onto subscriptions. Then make it hard to cancel. Then as you've set up a direct debit; they continue to take money from your account. Avoid.
March 27, 2026
Unprompted review
Reply from Wisey
Dear Philip!
Thanks for letting us know about your experience.
We’re very sorry for the frustration this has caused and completely understand your concerns. At Wisey, we aim to make managing subscriptions simple, and we apologize that this was not your experience.
We have processed a full refund for all charges related to your account. For more assistance please contact us at support@wisey.app and our team will be there for you. Thank you for your feedback, as it helps us improve our service and transparency for all users!
I had enough with your ads !!!
I had enough with your ads !!!! You smell of a scam from mile away !!!! I don't want to see another stupid add from you fraudsters!!!!!
March 27, 2026
Unprompted review
Reply from Wisey
Dear Stefan!
Thank you for taking the time to share this feedback.
We’re sorry to hear that our ads have caused frustration for you. We understand how repeated ads can feel overwhelming, and your feedback is important to us. Wisey aims to reach people who may benefit from our content, but we respect your preference not to see further promotions.
For more assistance please contact us at support@wisey.app and our team will be there for you. We appreciate you sharing your concerns and will take your feedback into account!
Quick response
March 27, 2026
Reply from Wisey
Dear Shahryar!
Thank you for your feedback!
We’re glad to hear that you received a quick response from our team. Providing timely support is very important to us.
It’s great to know we met your expectations. We truly appreciate your support and are always here to help!
The experience was great
The experience was great! even though it didnt work out they made it right and took care of me.
March 25, 2026
Reply from Wisey
Dear John!
Thank you so much for your kind feedback!
We’re really glad to hear that, even though things didn’t work out as expected, our team was able to support you and make it right. Providing fair and caring assistance is very important to us.
It means a lot to know you felt taken care of throughout the process. We truly appreciate your understanding and support!
This company is a scam
This company is a scam! They refuse to refund a product just a few days after it renewed from the trial period and then when you cancel the subscription they cut off access to the product immediately NOT when the product would have next renewed.
March 26, 2026
Unprompted review
Reply from Wisey
Dear Kevin!
Thank you for giving us the feedback.
We’re very sorry to hear about your experience and understand how frustrating this situation must feel. Subscription renewals and access terms are outlined during sign-up, but we agree that everything should be clear and fair for our users.
We’d really like to review your case in detail to better understand what happened and assist you properly. Please contact us at support@wisey.app with your account details so we can investigate this as a priority. If any issue is identified, we will work to resolve it and provide appropriate support. Take care!
Maybe later.
March 26, 2026
Reply from Wisey
Greetings!
Thank you for your feedback!
We completely understand that now might not be the right time. You’re always welcome to come back to Wisey whenever you feel ready.
If you decide to come back in the future, we’ll be here at support@wisey.app to support you whenever you’re ready. We truly appreciate you giving Wisey a try!
easy to talk with customer service
March 26, 2026
Reply from Wisey
Dear Attilio!
Thank you for your feedback!
We’re really glad to hear that you found it easy to communicate with our customer support team. Making support accessible and comfortable is very important to us.
It’s great to know you had a smooth experience reaching out. We truly appreciate your support and are always here to help!
Poor customer service- only communicate…
Poor customer service- only communicate through email and they don’t answer any questions. They must all be AI generated robots. Anyway, deceptive marketing on pricing-READ FINE PRIT- they may charge you extra for all sorts of workbooks and additional items and it isn’t super clear when signing up. I filed a claim with my credit card company to dispute the charge and also with my attorney general.
March 26, 2026
Unprompted review
Reply from Wisey
Dear Laura!
Thank you for sharing your feedback!
We’re sorry to hear about your experience and understand your frustration with the billing and communication issues. Unfortunately, the email provided does not match our records, so we are unable to investigate your request in more detail.
Please contact us again at support@wisey.app with the correct email used during registration and any transaction details so we can locate your account and assist properly. Have a lovely day!
Issue with the payment
I had an issue with the payment, but the team was very attentive and comprehensive. They reply very fast to your emails and always look for a way to solve the problem. I think it's a very dedicated team.
March 26, 2026
Reply from Wisey
Greetings!
Thank you for your kind and detailed feedback!
We’re really glad to hear that our team was attentive and responsive in helping resolve your payment issue. Providing quick and thoughtful support is very important to us.
It’s great to know you felt our dedication throughout the process. We truly appreciate your trust and support!
Reply from Wisey
Dear Jennifer!
Thank you for your kind feedback!
We’re really glad to hear that you think Wisey is a great program. It means a lot to us that you’re enjoying the experience.
Our goal is to provide helpful and meaningful guidance for your personal growth. We truly appreciate your support and being part of Wisey!
Great Customer Service
The customer service I received from Andy & Rachel was outstanding!
March 25, 2026
Reply from Wisey
Dear Michael!
Thank you so much for your wonderful feedback!
We’re thrilled to hear that Andy and Rachel provided you with outstanding support. Our team always strives to deliver helpful, friendly, and professional assistance.
We’ll be sure to pass along your kind words to them-they’ll really appreciate it. Thank you for being part of Wisey!
Reply from Wisey
Dear Tony!
Thank you so much for your kind words!
We’re delighted to hear that you had a great experience with our support team. At Wisey, providing responsive and caring customer service is very important to us.
Your feedback truly motivates our team to keep delivering the best possible experience. Please don’t hesitate to reach out anytime you need assistance - we’re always here at support@wisey.app to help. Have a great day!
False subscription Fraud App
False subscription
Fraud App
Fraud people
Don't be in trap Fraud
March 25, 2026
Unprompted review
Reply from Wisey
Dear Altaf!
Thank you for giving us the feedback.
We’re very sorry to hear about your experience and understand how concerning this situation must feel. Please note that all subscriptions are activated only after user confirmation, and the terms, including pricing and renewal, are presented during the sign-up process.
That said, we take your concerns seriously and would like to review your case in detail. Kindly contact us at support@wisey.app with your account information and any charge details so we can investigate promptly. If any issue is identified, we will work to resolve it and support you accordingly. Have a lovely day!
Reply from Wisey
Greetings!
Thank you for your kind feedback!
We’re really glad to hear that our customer support team was understanding and helpful. Providing caring and effective assistance is very important to us.
It’s great to know we were able to support you in a positive way. We truly appreciate your support and being part of Wisey!
Decent product, awful billing practices
The product is actually decent. That’s what makes this so frustrating.
I signed up thinking I had a free trial and would not be charged straight away. Money was taken immediately. There were also extra fees during signup that were clearly designed to be missed, small and easy to skip past, also taken straight away.
When I contacted support I was basically told tough luck, that I had agreed to terms at the point of deleting my account. Not at signup. At deletion. By that point it was already too late.
The pricing is also set up to start low and then jump significantly once you forget about it and renewal hits. It feels very calculated.
I have raised a formal complaint and left this review because other people deserve to know before they hand over their payment details. The product is worth something but I cannot recommend a company that operates this way.
March 24, 2026
Unprompted review
Reply from Wisey
Dear John!
Thanks for letting us know about your experience.
We’re very sorry to hear about your experience and the frustration caused by the billing and signup process. At Wisey, we aim for full transparency, and we regret that the pricing and charges felt unclear or misleading. We understand how upsetting it is to be charged unexpectedly, especially when you believed you were starting a free trial.
To make this right, we have issued a full refund for all charges associated with your account. Please email us at support@wisey.app if you have any additional questions or feedback. Thank you for your honest feedback, as it helps us improve our communication, pricing clarity, and overall user experience!
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