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Rated 5 out of 5 stars

I love it its so funny i bought it for my moms birthday and we had such a Laugh i and i Got the video soooo fast in my e-mail absolutely love it

Rated 1 out of 5 stars

False advertisement. I paid for next day and even read the terms and conditions and adjusted for 30 hour average delivery. I never received an email or notification of my video being completed. I me... See more

Company replied

Rated 5 out of 5 stars

Funny video and great energy. Everyone i showed it to liked the video and it was the cheapest i can find compared to other prices and websites

Company details

  1. Film and Video Producer

Written by the company

WishesMadeVisual delivers unique and heartfelt greeting videos from Africa, perfect for birthdays, celebrations, and special occasions. With over 500,000 followers, we turn your wishes into unforgettable visual experiences.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

29 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Video

Great! I love the wish and you did a great job. Good choice of music and funny. Reccomend!

August 29, 2025
Rated 1 out of 5 stars

False advertisement

False advertisement. I paid for next day and even read the terms and conditions and adjusted for 30 hour average delivery. I never received an email or notification of my video being completed. I messaged them the next day twice and received no response. When I finally got a response 9 days later, customer service would only refund me my next day service payment. A Mother’s Day wish does me no good when it’s 9 days late and I don’t receive a response to my inquiry for a refund request due to not receiving my video.
Before someone from Wishes says they have proof that my video was sent to me, I also have proof of my 3 attempts in asking for a status of my video.

May 10, 2025
Unprompted review
Wishesmadevisual logo

Reply from Wishesmadevisual

Hi Andy,

First and foremost, I want to personally apologize for your experience. I’m the owner of WishesMadeVisual, and after reviewing your case thoroughly, I completely understand your frustration and disappointment—especially given that your Mother’s Day video was time-sensitive and meaningful.

You were right to expect timely delivery and clear communication. We fell short on both, and for that, I am truly sorry. This is not the kind of experience we want any of our customers to have.

I’ve made sure that you’ve now received a full refund, not just for the express delivery fee. I’ve also reached out to you personally on E-mail and offered you a free video on us.

We’ve discussed your case internally and taken this seriously to ensure that it doesn’t happen again. We are implementing improvements in both our communication and delivery processes.

Thank you for your honesty and for giving us the opportunity to learn from this. If there’s anything more we can do, I hope you’ll feel comfortable reaching out.

Warm regards,
Hassan
Owner, WishesMadeVisual

Rated 1 out of 5 stars

no video

i got no videos after a whole week

April 24, 2025
Wishesmadevisual logo

Reply from Wishesmadevisual

Hi, Robloxabi937@gmail.com
We are sorry for the inconvenience.

We sent the video twice and provided you with proof.
However, it seems like it got lost in your inbox because we have record of it being delivered successfully.

Regards,
Hasse from WishesMadeVisual

Rated 4 out of 5 stars

The reshoot was so much better

The reshoot was so much better
The first video they came off very annoyed to do it and you can see them rolling their eyes but they redeemed themselves with the reshoot

April 22, 2025

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