It took all of 1 minute for Paul to sell me onto Wisper when he knocked on my door. Internet was less expensive than Cricket that I was using at the time, unlimited data with no slowdown, and faster s... See more
Company replied
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See what reviewers are saying
The Service request simple, the install schedule appointment set within a short time, and schedule maintained. performance good. I'll await my service after storm season to see if service is maintaine... See more
Quick and professional service technician. I love the internet connection we live in rural area and have tried multiple companies to get fast reliable internet and Wisper has finally fixed that proble... See more
I’ve had this service for the last two or three months and I’ve been very disappointed. I’m writing this from my personal hotspot dies to yet another issue with the isp. Every time we have any kind of... See more
Company replied
Company details
Written by the company
At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works. The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless. We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors. Here’s the Wisper Promise: 1. We help you choose a plan that’s right for you. 2. We get you connected and make sure it works. 3. And we’re always here when you need us. So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
Contact info
Gateway Drive 4956, 64804, Joplin, Missouri, United States
- 8007657772
4.2
Great
90 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
It seems like once a week our service…
It seems like once a week our service goes out, we pay about $90 a month for service and get no credits or prorated discounts for days or times without service.
August 1, 2021
Reply from Wisper Internet - Joplin
Hi Stacy! We can definitely look into that for you! I'll send this over to Finance and see what we can do.
I'm quite satisfied with service
I'm quite satisfied with service, every 2 days I have to reboot the router but that's no problem. Thanks
July 29, 2021
Reply from Wisper Internet - Joplin
Thanks for your feedback, Patricia!
not much help on anything
July 28, 2021
Reply from Wisper Internet - Joplin
We'd love to chat more about what is going on, please email support@wisperisp.com.
Your Joplin offices have some excellent…
Your Joplin offices have some excellent employees and We are greatful for their assistance when the
July 28, 2021
Reply from Wisper Internet - Joplin
Awesome to hear, thank you!
Wisper has always provided prompt
Wisper has always provided prompt, courteous, and professional service along with outstanding technology.
July 27, 2021
Reply from Wisper Internet - Joplin
Thank you, Frank!
We want to say that Wisper is the best…
We want to say that Wisper is the best Internet that we have discovered for our area. They are on TOP of their game for Customer service and their Tech Support department is fantastic in getting Internet Issues fixed. I would highly recommend them . And I give them 10 stars*********
July 27, 2021
Reply from Wisper Internet - Joplin
Thank you, Dwayne!
Our service is very sporadic
Our service is very sporadic. We do have lots of trees, I was told you were working on something to help with reception through the trees. If you get something to help with the reception through the trees , we need it!!!
July 27, 2021
Reply from Wisper Internet - Joplin
We will keep ya posted!
You keep telling us your going to move…
You keep telling us your going to move the dish to make our signal better but it hasn’t been down. It been two weeks. You came out a couple times to tell us the roof is to steep and you need other equipment but nobody has come back to do it.
July 27, 2021
Reply from Wisper Internet - Joplin
Hi, Chris! We will be giving you a call to chat.
WiFi never works when I call they never…
WiFi never works when I call they never fix it or seem concerned.
July 27, 2021
Reply from Wisper Internet - Joplin
Thank you for bringing this to our attention, we are so sorry! We'll be in contact with you to chat more about this.
Our internet service was always fast…
Our internet service was always fast and dependable! We were very happy with Whisper!
July 27, 2021
Reply from Wisper Internet - Joplin
Thank you, Terri!
We needed more powerful router for…
We needed more powerful router for internet service all thru our house. Your technician installed it & put in service without a hitch.
July 26, 2021
Reply from Wisper Internet - Joplin
Thanks for your feedback!
Only internet provider that serviced my…
Only internet provider that serviced my new house. so far its been great! No complaints
July 26, 2021
Reply from Wisper Internet - Joplin
Thanks Edd!
Great customer service and better…
Great customer service and better connection where I live than expected! I will always recommend Wisper and the price is perfect too!!! Thanks Wisper 😊
July 26, 2021
Reply from Wisper Internet - Joplin
Thanks for supporting us!
Poor
Still Experiencing outages I pay for a full month get maybe a half or less of Internet access been like that for a couple months wouldn’t mind some compensation
July 26, 2021
Reply from Wisper Internet - Joplin
Thanks for the feedback, we'll be in touch.
Good choice
Good choice
My internet has been very good since Wisper took over.Anyone I have dealt with has been very polite and were knowledgeable.
When I call I dont have much if any wait time.
July 26, 2021
Reply from Wisper Internet - Joplin
Thank you, Ann!
I'm sorry I can't remember his name.
The person who came out and installed the new equipment was very prompt and knowledgeable. He had my system up and running as quickly as he could. My service is running better than ever.
July 26, 2021
Reply from Wisper Internet - Joplin
Glad to hear!
Reply from Wisper Internet - Joplin
Thank you!
Love you Wisper
Love you Wisper! My son who is nonverbal and has Down syndrome has to have his tablet and watch his favorite movies, Wisper makes that all possible. Thank you!
July 26, 2021
Reply from Wisper Internet - Joplin
Thank you, Julie! Glad we can help.
I’ve been having a lot of problems…Not happy
I’ve been having a lot of problems getting connected to the internet!! You sent me a new router and it doesn’t work at all!! I put my new one back on and at least it works sometimes!! I have to turn my phone off and on a lot to get decent service. I have a business and need the internet!!
Mary
July 26, 2021
Reply from Wisper Internet - Joplin
Hi, Mary! We will be in contact with you to see what is going on.
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