Wisper Internet - Mascoutah Reviews 94

I'm a disabled man in my late 50s. I spend a tremendous amount of my time streaming tv and movies, and with my Oculus Quest 2. I have plenty of bandwidth to do whatever I want. My son is staying with me, and is in music production. Everything he uses and his uploads don't effect my free use at all. I chose Wisper for our animal shelter almost 14 years ago.. Even with the huge growth of the company - The tech support and customer service are 1st class. My internet connection is everything to me. Having service I can count on and the billing department worked with me to keep me connected with occasional payment arrangements. I love you guys!

Service, when it works, is ok. Drops often. Can’t reach customer service. Cost is expensive but we have only a few choices for providers in our area.

Mike Tebbe was our repairman and did an awesome job explaining things to me. He is going to arrange for a bucket truck to fix my problem. He is an awesome asset to your company!!

Expensive and slow. It costs twice as much as what I paid in St Louis at maybe a fifth the speed.

The entire Staff of Wisper Internet from the time we started coordinating internet setup to troubleshooting wi-fi issues between two buildings, has been nothing but stellar, prompt, courteous service. Great Job!

Poor speed for the price $55 for 5 meg of download speed is unfair to the customer and cannot get any faster speeds.

No problems! Happy with our service. Previously, we had our internet service through AT&T and it was a nightmare trying to get service.

We live in the country so we feel very fortunate to have this kind of service from whisper

Internet service has been spotty lately but customer service is also very helpful. Very impressed with the speed in which they resolve issues.

It’s very inconsistent with speed and reliability. It’s not worth the price we have to pay each month but, we don’t have another internet option for a provider.

Just discovered Wisper is our new provider, at a 20% discount from our previous contract. Just keeps getting better!

We have been very happy with our internet service. I am not on any social media to post my comments.

Whisper has always given s great service no matter what the situation. Our package was always reliable and we appreciated the no data caps and prices. Thumbs up and 5 stars all the way .

Great service and very friendly customer service.

Whisper has always been reliable and honest to me. I've been with them from the beginning and always recommend them to people. For my internet needs, they are perfect.

We were told that Wisper could provide us fast service. It was not fast enough for me to work from home most of the time. Updates were done during the day instead of when most people are not working from home. Wisper could not repair our service when it was down for most of the month of July 2020 and then billed us anyway. After calling they did reduce the fee. When our tower needed parts to be able to work, Wisper told us we were just going to have to wait for more than a week. My job was compromised and eventually terminated.

The internet service is absolutely horrible!!!!

Everytime it storms our service goes out and sometimes for 24 hrs. Then, for no reason at all the internet is down more than we want anyway.

still waiting for tower upgrades currently have 30mbps paying $100 a month vs $75 i should be paying, complained and got a discount for 3 months and on my 30mbps if i get 5-10 I'm doing good

We have great service and if there is ever an issue it is resolved right away and always in a friendly manner!! :)