Wisr Finance Reviews 1,689

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being quick, easy, and stress-free, often highlighting the efficiency of the loan approval and settlement processes. Many people also commend the staff for their helpfulness, professionalism, and responsiveness, noting that they felt supported and valued throughout their interactions. However, some customers also noted issues with customer service, mentioning slow response times or a lack of follow-up after the initial lending process. A few other people felt that the information requested was excessive or that the verification process was overly complicated and time-consuming, leading to frustration and delays.

What people talk about most

Service

Clients share positive opinions on service, particularly praising the quick and easy loan application... See more

User experience

People report positive experiences with user experience. Customers consistently praise the ease of use, with... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being helpful,... See more

Response time

Customers had positive experiences with response times. Many reviewers highlight the quick and prompt... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth and easy process for financing the car. I have just started the finance period so this rating is based on the finance process and not on the customer services after financing... as I don't have... See more

Company replied

Rated 5 out of 5 stars

Wisr made the process of getting finance for my new car really simple and stress-free. The application was easy, communication was clear, and everything moved quickly. I felt supported the whole way t... See more

Company replied

Rated 5 out of 5 stars

My experience was flawless really I passed on what I was looking for any details required and asked for a few options to consider. I received options and advised of differences to think about b... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

George was very kind

George was very kind, honest and helpful from start to end. He made everything so easy and simple consolidating my debt. The company is so lucky to have him. His professionalism is highly commendable. I would definitely recommend him and the company to anyone.

March 9, 2026
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Reply from Wisr Finance

Very happy to hear this, Matilde. Thanks for sharing.

Rated 5 out of 5 stars

WISR is just what I needed for a quick approval and settlement.

I have been using WISR since I started my business and they have been great! They financed my Ute, First foodtruck and now my light truck for my second foodtruck. They are really very quick in the approval process and settlement. No issues with early pay off as well. Easy to deal with. I went through my broker Adam Fisher from Ausloans he is awesome!

March 14, 2026
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Reply from Wisr Finance

Thanks for the wonderful feedback, Louieji. All the best.

Rated 5 out of 5 stars

Hailey was great

Hailey was efficient, quick and the process simple to deal with. Highly recommend the process

March 6, 2026
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Reply from Wisr Finance

Thanks, Gregory!

Rated 5 out of 5 stars

Professional

Professional, secure, prompt delivery of funds once contracts signed. Uncomplicated process. Clear term and conditions.

March 2, 2026
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Reply from Wisr Finance

Thanks for your feedback David. It's great to hear about your fast and easy experience.

Rated 5 out of 5 stars

Worth the wait.

Although long it was seamless and thorough process but once approved funds deposited within an hour.

Great company.

March 6, 2026
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Reply from Wisr Finance

Thanks, Jerome. We appreciate you sharing your experience with Wisr.

Rated 5 out of 5 stars

Seamless Process

Wisr was very clear about what was involved, which made the loan process really easy. Once settled, everything came through very quickly. Extremely happy!!

March 3, 2026
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Reply from Wisr Finance

Thanks, Jon. Great to hear we made it easy for you.

Rated 5 out of 5 stars

I needed a loan and use was the only…

I needed a loan and use was the only ones that would give me a chance so im very grateful and now I have my loan and it can give me more opportunities in the future there's no way I will let use done so thankyou but cant remember the date I started the loan

March 2, 2026
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Reply from Wisr Finance

Awesome, great to hear it Tina.

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service. Communication was clear and understandable. Fantastic company and service

March 1, 2026
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Reply from Wisr Finance

Thanks for your feedback Michael. It's great to hear about your fast and easy experience.

Rated 5 out of 5 stars

5 Stars

Great Rates and app accessibility.

February 20, 2026
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Reply from Wisr Finance

So glad to hear you're making the most of the Wisr App! Thanks Jericho

Rated 5 out of 5 stars

Wisr experience

Had a great experience with Wisr when organising a personal loan. Their process was easy, information flowed promptly and their technology was very simple to use. The App is also easy to use to manage my loan. Overall a great experience and competitive rate.

February 16, 2026

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