Smooth and easy process for financing the car. I have just started the finance period so this rating is based on the finance process and not on the customer services after financing... as I don't have... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wisr made the process of getting finance for my new car really simple and stress-free. The application was easy, communication was clear, and everything moved quickly. I felt supported the whole way t... See more
Company replied
My experience was flawless really I passed on what I was looking for any details required and asked for a few options to consider. I received options and advised of differences to think about b... See more
Company replied
Company details
Written by the company
Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.
Contact info
Level 9, 333 Kent Street, 2000, Sydney, Australia
- 1300992007
- contact@wisr.com.au
- wisr.com.au
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to understand and work with
August 28, 2025
Reply from Wisr Finance
Thanks, Desmond. Great to hear we made it easy for you.
Great service
August 28, 2025
Reply from Wisr Finance
Thanks, Michael. We appreciate you sharing your experience with Wisr.
Was very quick and easy to work with
August 27, 2025
Reply from Wisr Finance
Thanks, Macay. Great to hear we made it easy for you.
Excellent
I was very pleased with the service and communication and how quick everything was.
August 19, 2025
Reply from Wisr Finance
Awesome, great to hear it Paul.
Very efficient and user friendly
Very efficient and user friendly. Loved the service. App is great also
August 23, 2025
Reply from Wisr Finance
So glad to hear you're making the most of Wisr App! Thank you
The entire process was very seamless…
The entire process was very seamless and quick. Vikram was very patient and supported throughout the process.
August 18, 2025
Reply from Wisr Finance
Thanks, Timsi. Great to hear we made it easy for you.
Reply from Wisr Finance
So glad to hear you're making the most of Wisr App! Thanks Paul.
Reply from Wisr Finance
Thanks for the wonderful feedback, Julie. All the best.
They provided me with soft loan in a…
They provided me with soft loan in a short notice
August 4, 2025
Reply from Wisr Finance
Thanks Rukhmani. Great to hear about your experience.
Excellent to deal with and super fast!
Excellent to deal with and super fast!! LOVE my car, Thank you 😊
August 6, 2025
Reply from Wisr Finance
Thanks, Saschaz. Hope you're enjoying the new wheels!
Hopeless Organisation using a very flawed system.
First I take it with a pinch of salt that most of these positive reviews are from real unpaid customers. This is the worst financial lender by any measure,Everything on their advertising is just sugar-coating of what they can actually do.
For every email you send ,they'll reply the following day.It took one full week just for a conversation that should normally take one working day.The more you give them information the more they fail to simply analyse the provided information. At some point they even asked for my work contract and what role I play at work ,but I had provided my payslip which has all the information about my place of employment and phone numbers.
They failed to analyse my Bank statement and alleged none existent information about my cost of living.
They wasted a whole week moving in circles and you left wondering if they actually know what they're doing or they needed time to go ask someone else somewhere.
Hopeless organisation.
August 6, 2025
Unprompted review
Reply from Wisr Finance
"Hi Martino,
Thanks for taking the time to provide your review and sorry to hear we didn't nail the experience this time. We've passed this feedback onto the relevant teams. It's only through feedback like yours can we continue to improve what we do – and we're passionate about that.
Warm regards,
Team Wisr"
Great to deal with to get a loan
Great to deal with to get a loan. Interest rate is vey competitive. App is user friendly. Definitely would use them again.
August 1, 2025
Reply from Wisr Finance
Wow, we love to hear this feedback. Thanks for sharing your experience, Sharyn.
Professional & friendly
Team was responsive, professional and showed genuine care in resolving my concerns.Communications was clear and I felt valued throughout the process.The staff is well trained and committed to creating a positive experience.
July 27, 2025
Reply from Wisr Finance
Thanks for your review, Rakesh. Great to hear about your experience with our team. They love helping.
The process was quick and clear..
July 25, 2025
Reply from Wisr Finance
Thanks for your feedback Sakthivel. It's great to hear about your fast and easy experience.
Reply from Wisr Finance
Thanks, Tarirai. Great to hear we made it easy for you.
Fast approval
Super fast approval and settlement. Great communication, the whole process was made easy.
July 18, 2025
Reply from Wisr Finance
Wow, we love to hear this feedback. Thanks for sharing your experience, Tammie.
Easy and hassle free
Process was very easy and quick once all paperwork was submitted.
June 11, 2025
Reply from Wisr Finance
Thanks for the wonderful feedback, Roxanne. All the best.
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