Smooth and easy process for financing the car. I have just started the finance period so this rating is based on the finance process and not on the customer services after financing... as I don't have... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wisr made the process of getting finance for my new car really simple and stress-free. The application was easy, communication was clear, and everything moved quickly. I felt supported the whole way t... See more
Company replied
My experience was flawless really I passed on what I was looking for any details required and asked for a few options to consider. I received options and advised of differences to think about b... See more
Company replied
Company details
Written by the company
Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.
Contact info
Level 9, 333 Kent Street, 2000, Sydney, Australia
- 1300992007
- contact@wisr.com.au
- wisr.com.au
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Wisr Finance
Thanks for the wonderful feedback, Peter. All the best.
Reply from Wisr Finance
Wow, we love to hear this feedback. Thanks for sharing your experience, Rose.
Reply from Wisr Finance
Thanks, Tracy. Great to hear we made it easy for you.
Thank you Wisr.
I found that Wisr was very helpful made it all come together easily. Give wisr a call you won't be disappointed.
October 9, 2025
Reply from Wisr Finance
Thank you for sharing your experience. Happy to hear we could help.
WISR - great to deal with
Great and easy to deal with. Fantastic rates, saving over 12.5%
September 26, 2025
Unprompted review
Reply from Wisr Finance
Nice one, Sandra! Thanks for sharing you experience.
Reply from Wisr Finance
Thanks, Adam. Great to hear we made it easy for you.
Quick & communicative
Great communication when trying to get everything sorted, and overall quick experience.
September 24, 2025
Reply from Wisr Finance
Thanks for your feedback Adam. It's great to hear about your fast and easy experience.
Your rep was misleading in what the…
Your rep was misleading in what the offer what was, once I committed it was different. When I brought up the issue there was no admission to anything they could have done differently, which was mind blowing. Concerning.
September 24, 2025
Reply from Wisr Finance
Hi Peter,
Sorry we weren't able to meet your expectations. If you’d like to chat about this further you can get in touch with us on 1300 992 007 or email us at contact@wisr.com.au Thank you for taking the time to provide this feedback.
Team Wisr.
I am a happy customer.
The process was thorough, quick and good for me as I was needing some finance to move my business forward, and Wisr were happy to help. They delivered on time and with options that when the business develops as quickly as I hope, I can also fulfil my obligations to them quickly. I am very happy!
September 18, 2025
Reply from Wisr Finance
Thanks for the wonderful feedback, Paul. All the best.
From start to finish AWESOME
From start to finish AWESOME
And to the broker that put me onto you guys
Well done team
September 19, 2025
Reply from Wisr Finance
Very happy to hear this, Nathan. Thanks for sharing.
Reply from Wisr Finance
Thanks Christopher. Great to hear about your experience.
Everything went so smoothly and quick
Everything went so smoothly and quick
Great Company to borrow from
September 19, 2025
Reply from Wisr Finance
Thanks, Jason. Great to hear we made it easy for you.
Easy to use app
Very easy to send the documents needed. And once I had the app it is so easy to update any information and payments.
September 17, 2025
Reply from Wisr Finance
Thanks, Gavin. Great to hear we made it easy for you.
Can not access my dashboard
Can not access my dashboard, ive sent email to ask for help.
September 12, 2025
Mark was excellent in his customer…
Mark was excellent in his customer service, done great job in getting my finance in place
September 12, 2025
Reply from Wisr Finance
Wow, we love to hear this feedback. Thanks for sharing your experience, Alexander.
Reply from Wisr Finance
Thanks Rachele!
Loan process was easy and quick.
Loan process was easy and quick.
Great support
Thanks
September 11, 2025
Reply from Wisr Finance
Thanks. Great to hear we made it easy for you.
Prompt professional services without…
Prompt professional services without much customer support
Still trying to set up the app
Only received a missed call from Wisr after request from the app
September 12, 2025
Reply from Wisr Finance
Happy to hear we could help. Thanks for sharing your experience.
There was a lot of ID verification to…
There was a lot of ID verification to do, more so than any other company I have ever dealt with. It was quite frustrating to say the least
I will say though, they have a great App. No more having to call as everything you need to know is located there. Well done 👍
August 27, 2025
Reply from Wisr Finance
Thanks, Sue. We appreciate you sharing your experience with Wisr.
Very helpfull and ezy process.
September 5, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.