With Jéan Reviews 

The worst company & quality ever.

The customer service line is incredibly rude and do not care or bother to understand our issues. Quality is beyond poor - wore a dress for 2 hrs and the fabric rubbed, and now I can no longer where it - because it looks ridiculous. I paid a bomb for the dress, and the company does not care once they get your money and the dress leaves the warehouse. Avoid this company at all costs - truly the worst experience dealing with them.

I wish I had read the reviews before purchasing from this awful company!!

My faulty item was rejected and therefore was "ineligible" for a refund. They then stopped reply to any communication of mine. I purchased another item using the credit note I was forced to keep and well and behold, another faulty item (different product).
Their quality is TERRIBLE and overpriced, the colour looks nothing like it does online - so it is very misleading.
Don't waste your money on this disgusting business.

It came in time, it was packaged nicely and a free tote bag! the dress was in excellent state and looked like the pictures! would recommend!!

They charged my boyfriend extra on his payment and are ignoring us and they don’t want to refund the extra amount. It’s really disappointing as I love their brand and have ordered multiple dresses. I live in Australia & my boyfriend in New Zealand. He ordered a dress & Tote bag for my birthday, which is 201AUD together (215NZD), he got charged 285NZD. He was shipping the items to me, he filled in my address and details, and he just paid for it but on the non Australian site, so apparently it was in USD (with Jean says) but even if that were true, 215NZD is 155USD.. they haven’t explained anything, they haven’t investigated, they haven’t said sorry and just refunded the extra amount or explained why there would be.. NOTHING. My boyfriend made sure to do free shipping also so it was not shipping at cost extra. This has been really upsetting, charging extra like this isn’t ok. Please just refund the extra amount if you make a mistake and say sorry!!

Awful quality, after one wear the entire front stitching has come undone on a $180 top.

I emailed them with photos and explained that I had only hand washed in cold water like the instructions say to do and the response was so disappointing.

It was just a copy and paste of their care instruction and she said that it’s a delicate top. That was all! Truely poor customer service.

When I further replied saying I was disappointed in the customer service and the product I got another copy and paste of their care instructions.

Really quite a terrible experience all round from spending $180 on top that is ruined to bad customer service. Will never shop with them again and highly suggest you save your money and shop else where !

Customer service is non existing. Quality is very poor for the amount of money they charge for the garments.
The dress came apart during the party, it was embarrassing and they hide under the excuse that it has been worn. Yes it has, and it is no meant to break after just 2 hours. You are at fault and refuse to take accountability.
I would no recomend anyone to deal with your company

I had a terrible experience with, With Jèan. I bought a dress for $200 and wore a handbag with it and it rubbed on the material and the material wore so much that I could never wear it again. I did not do anything excessive I just wore the handbag. When showing them what had happened; they said they wouldn’t accept a return because I had already worn it. When paying this much for an item you would not expect the quality to be so poor. I Will never shop with this brand again and would not recommend anyone to ever shop with them. Poor quality and poor customer care.

I brought a dress from With Jean and was charged $324. I was on their website the other day when I realised the dress was now priced at $239 (it hadn’t been reduced) when I reached out to them they told me the dress had always been $239 so I sent them my order confirmation and asked why I was charged more. I was then told “The products are charged at different rates per geographical location. We don’t charge international customers the full shipping rate so we absorb some of this in the price difference.” The price difference in this situation was $85 which is just a bit steep considering shipping is only $20 in their terms and conditions. I then went on their website again and added the same dress to my cart, input my address and got to the purchase summary page..the price of the dress was still $239 despite putting in my location. I sent a screenshot to with Jean explaining this and was then told “We are currently ongoing website maintenance which is causing a glitch in our system and affecting our pricing. We are working on resolving this issue and have added shipping costs to orders to rectify some of the cost missing. We're unable to refund in this situation and appreciate your understanding.” I checked on their website and they’ve changed the free shipping to $40 but the price of the dress is still $239? Ive always admired this brand and I’m really shocked that they would try and scam their customers out of money this way. Obviously I will be reporting them, just wish I’d seen these reviews before...what a shameful company!

Never had any issue with their customer service, etc. but the price you pay for the quality of the clothing is ridiculous. I own 2 dresses from With Jean and the quality of all of them are horrible, I have only worn both once. They aren’t double-lined, they don’t flatter the body and they are stupidly short. I’d rather spend my money on a brand like Bec + Bridge where I know the quality is there for a $200+ dress.

Really awful company.
Bad and unhelpful service. The quality of item is not on par with the pricing. Perhaps if making terrible quality items lower your price to cotton on prices. Even cotton on is better quality it seems.
I hand washed the item and the hem on the fabric and got weird and out if shape. The company was not helpful. Perhpas send a replacement if you cannot provide top service.
Do not buy from here! Not happy.

The most horrible customer service experience. Not transparent at all with critiques and negativity. Marketing team is incredibly unprofessional with blocking customers and deleting comments all over their instagram. I have never and will never buy from this company directly, but the clothes that i have seen from them have been poor quality and refuse to admit it. DO BETTER.

This company is really letting their customers down, they provide bad quality clothing and their customer service is terrible. I was going to order from them but after hearing of a close friends experience I was horrified at how they treated her after her dress came apart. Most of their products are from aliexpress too. They don’t address comments instead they block and delete them, which no reputable brand should do

horrible quality, horrible customer service, wont provide refund for faulty product, sends wrong size and deletes all bad comments.

Please do not support this brand. Unethical customer service and poor quality clothing.

Disgraceful costumer service, rude and unprofessional.
Targeting girls who have purchased items from this company and are leasing out these garments have received LEGAL THREATS from with jean.
Bad quality cloths and simply not worth supporting this business

Horrible the quality of their clothes are horrible!! I do not recommend!

Bad customer service & really cheap material used dress fell apart after being worn once and won’t even replace or refund me my dress, said it was my fault and I should of taken better care of it, 1000000% do not recommend

Shocking customer service and terrible quality

Awful quality and extremely rude customer service when I asked for a replacement/ refund

SHOCKING CUSTOMER SERVICE
CONDESCENDING EMAILS
HIGH PRICES, INFERIOR PRODUCTS

If I could rate With Jéan zero stars I would! I bought a dress on the 28th of July and it was in my wardrobe waiting for a special occasion to be worn. Might I add this dress was $189 as a student living out of home this is a lot of money, but I thought I would treat myself. The time finally came around to wear it, I noticed strange seams on the dress but didn’t think too much of it. I washed it and it shrunk. I sent emails after emails as I wasn’t receiving a response. I then finally decided to “DM” @WithJean just explaining my situation and how unacceptable it is to send a consumer such poor quality for such HIGH PRICES. I was sent an automated message back then I finally received an email “you have worn the dress, there’s nothing we can do” like that’s besides the point????? ONE WEAR, ONE TIME. Now this is the icing on the cake ladies and gents, they BLOCKED me off their Instagram... Instead of trying to sort this out amicably they blocked me. I gave them my money and they blocked me.
With Jéan if you’re reading this Consumers Affair will be in contact with you about my refund as I’m protected under Australian Consumer Law.