Moxie Reviews 533

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We were looking for an all inclusive system to manage our agency and the entire customer journey. The robust client portal is what won us over and a huge win was we are able to install our chat provid... See more

Rated 5 out of 5 stars

I have used Jennifer at Moxi Wellness for a few years while she was at another establishment. Now that she has her own salon I definitely decided to book an appointment. She is so knowledgeable abou... See more

Rated 5 out of 5 stars

It's a great platform that has everything I need to run my design studio plus more I hadn't even thought about but am keen to utilise. I would love a bit more content around setting up automation as m... See more

Company replied

Rated 5 out of 5 stars

I just began using Moxie but wish I had started years ago. I was a master at creating my "tech stack" but wasn't getting sales. Now I am getting great leads and Moxie will help me deliver. I have my p... See more

Company replied

Company details

  1. CRM Provider

Written by the company

Moxie is a single digital workspace with all the tools needed to start, manage and grow a freelancing business, with a built-in personalized community to help freelancers connect with others, develop and refine their craft and get help from experts. Empowering anyone with a skill and a dream to get from one client to unstoppable. Get started today for free, no trial, no contracts, nothing held back.


Contact info

4.8

Excellent

TrustScore 5 out of 5

533 reviews

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Rated 5 out of 5 stars

Inbuilt FAQ guidance and checklists for…

Inbuilt FAQ guidance and checklists for omboarding. Intuitive interface and easy to contact customer support from within the UI for more direct help.

May 20, 2025
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Reply from Moxie

Customer support is our best feature! We're glad you're here and part of our Moxie family!

Rated 5 out of 5 stars

Wish I started using Moxie the day I started my business

Moxie has been amazing - it does literally everything I need it to plus some things I would not have thought of myself. It has a ton of features, yet it really is focused down to the things that make sense for running a small business or being a freelancer.

I had almost decided to continue using my random collection of tools and spreadsheets to run my business after checking out other tools that wouldn't let me configure them the way I needed before finding Moxie. If I'm going to use something EVERY day for time tracking, project management, invoicing, customer management, etc, I needed to know that it was going to work for me and not be a daily source of irritation and trying to come up with workarounds - and Moxie actually had all of the features I needed to make running my business easier instead of more complicated.

April 25, 2025
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Reply from Moxie

Thanks for the kind words, Kyla! Don't hesitate to reach out to our support team if you ever need anything.

Rated 5 out of 5 stars

Perfect Client Portal for small agencies!

I searched a long time to find a client portal which covers my requirements and I have found Moxie. The software is brilliant and it's easy to set up. Support is also fast an very good. Some missing features like language localisation of status mails will hopefully arrive in future - let's see... Regardless of this missing feature - it's worth every cent!

May 2, 2025
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Reply from Moxie

Thanks, Peter! We are always working to improve our offerings, so hopefully some of those boxes will get checked in the near future.

Rated 5 out of 5 stars

5 Stars

overall great experience!

April 21, 2025
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Reply from Moxie

Thanks, Hanah :)

Rated 5 out of 5 stars

Recent convert from ClickUp and LOVING…

Recent convert from ClickUp and LOVING IT! Whilst the project format isn't quite so granular, the AI, integrated forms and CRM make running my business a dream.

...and the proposal functions OMG!!! Amazing!

March 24, 2025
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Reply from Moxie

Welcome to our Moxie family! We're glad you're here and loving how everything works together. Thank you for your review!

Rated 5 out of 5 stars

Client management made easier

Moxie makes my client management easier, providing transparency to my clients and processing their payments is now easier. even contracts is there guiding me step by step and making proposals is much easier now.

March 13, 2025
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Reply from Moxie

Helping you streamline your client work is our favorite thing. Thank you for your review!

Rated 5 out of 5 stars

So far Moxie has been great

So far Moxie has been great! I did purchase a course to help me set up my account faster and learn the ins and outs of Moxie. I’m also a part of the Facebook group and the Moxie team is very responsive!

March 13, 2025
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Reply from Moxie

We love getting to chat with folks as they get started. Thanks for the review and please don't hesitate to reach out anytime that we can help!

Rated 5 out of 5 stars

​I've found Moxie to be an effective client billing portal

​I've found Moxie to be an effective tool for managing client billing. Its integration with Stripe simplifies payment processing, and the API capabilities allow for tailored solutions. Overall, Moxie has streamlined my billing processes finally!

March 5, 2025
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Reply from Moxie

If we had a middle name, we think it would be "streamline" and glad to hear that has been your experience for your billing process. Thanks so much for your review!

Rated 5 out of 5 stars

Absolutely love it!

Absolutely love it!
Does all I need and more. Easy to use, fast to implement. Great value for money!

March 3, 2025
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Reply from Moxie

Thank you for your review and glad to hear that you are getting what you need and more.

Rated 5 out of 5 stars

Time-saving!

Thanks to Moxie, it's super easy to manage my graphic design projects. Invoicing, agreements & emails are, for me, the worst part of my job, but Moxie helps me save so much time and stay organised.

February 23, 2025
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Reply from Moxie

Our goal is to help you get back to the work you actually like. Glad to hear that we can help and thank you for your review!

Rated 5 out of 5 stars

Having this set up has been a game…

Having this set up has been a game changer for my business! It saves me so much time in gathering information from clients and getting paid!

The team has been a wonderful help in getting me set up.

February 17, 2025
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Reply from Moxie

We're always happy to help. Thanks so much for your review!

Rated 1 out of 5 stars

Lost project access as soon as I started paying Moxie.

I had an account for some time. A client added me to a project they wanted to organize on Moxie. When I logged in, I saw the new client project, and Moxie said I had to start paying. Which is fine. So I signed up for the $12 / month plan. As soon as they charged me, I lost access to the clients project. Clicked everywhere (there are a lot of places to click). Couldn't find it. Rather than fight the tool, we moved the project to Basecamp, which works and it's easy to add people to projects. I cancelled my Moxie account a few days later. Did not ask for a refund of my $12, because they didn't promise they wouldn't reset my account, and it's not worth my time to argue with them over $12.

February 16, 2025
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Reply from Moxie

Hey Stan - thanks for taking the time out of your very busy day to share your experience.

When you were invited to your clients project you would have been part of two workspaces. The workspace switcher is in the lower left and allows you to move between your personal workspace, or the one you were a guest in.

It sounds like your personal workspace did not have an active subscription and was prompting you to subscribe if you wanted to continue using it. You do NOT need to pay to be part of someone else's workspace.

I checked our chat support system and can confidently say that you never once contacted us via chat, email, or in our community. Had you reached out to our support team, you would have been pleasantly surprised to learn that they would have quickly advised how to toggle to your client's workspace... but beyond that they would have been happy to refund your $12... but hey, writing 1 star reviews is more fun than actually solving problems!

Rated 5 out of 5 stars

Great CRM, fantastic team!

Amazing product, so many powerful features for this price! And the team has ALWAYS been there fast and friendly, and patient with any and all support needs I've had. A bit of a learning curve with the system, but it's improved over time. I can't recommend this enough!

February 13, 2025
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Reply from Moxie

Thanks, Alex!

Rated 5 out of 5 stars

Life saving software, grab it while you can

Why has it taken so long to find this system. Exceptional, intuitive and easy to use. Just started on the journey and am really excited about what I can achieve with all the extra time on my hands.
Great job team! 💪

February 12, 2025
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Reply from Moxie

Thanks for the kind words!

Rated 5 out of 5 stars

The most Efficient underatted Army Swiss Knife Business Management SAAS

Over a year ago, I evaluated Moxie while searching for a branded, customizable all-in-one CRM and project management tool. Recently, I've delved into its various features, such as SMTP/IMAP integrations for email handling, branded meeting scheduling tools, contracts, proposals, quotes, invoices, project management, basic accounting, and automated workflows. While the software could enhance dashboard data presentation and visibility to serve effectively as a CRM, and it lacks some native integrations with email marketing and CRMs, it's a fantastic option for freelancers and small to medium-sized teams aiming to rapidly increase productivity.

February 11, 2024
Unprompted review
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Reply from Moxie

Whew! You went in deep! Thanks for the honest review.

Rated 5 out of 5 stars

Excellent software for project and…

Excellent software for project and client management for freelancers and very affordable pricing as well.

January 28, 2025
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Reply from Moxie

Thank you for your review. We want to empower every entrepreneurial mind for success!

Rated 3 out of 5 stars

New adopter of Moxie

I am a new adopter of Moxie and have liked the app so far, but the process of importing four years of projects, clients, contacts, and time worked was arduous and not fun. Moxie did provide templates which made the process easier, but the "time worked" category was an absolute bear to overcome and took many days. But now that I'm fully converted, I'm looking forward to using the app to its fullest!

January 26, 2025
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Reply from Moxie

We're sorry to hear that the import was difficult and are glad you're on the other side of it. Our team is always ready to help if you click the ? in the lower right corner and are happy to give guidance anytime!

Rated 5 out of 5 stars

Switching to Moxie is worth it!

Moxie has been simple to set up and use. The availability of support and knowledge articles made the transition to Moxie a breeze. For the price point Moxie has simple concepts and features that their more expensive competitors do not. I am very happy I made the switch!

January 18, 2025
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Reply from Moxie

We're happy you switched too (though we're obviously biased). Thanks for the review!

Rated 5 out of 5 stars

One of my MUST HAVES to do business as a freelancer

Everything about this company is great. From the price point, to the constant roll out of new features often based on user feedback, to the readiness of real people ready to help. It is just amazing.

January 17, 2025
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Reply from Moxie

Our people are our secret weapon for sure. Thanks so much for the review and we're so glad you're part of our Moxie family.

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