With Nothing Underneath Reviews 511

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent fabric, fit, and stylish designs that are both classic and timeless. Many appreciate the thoughtful craftsmanship and the comfortable feel of the garments, often receiving compliments when worn. The customer service is frequently highlighted as exceptional, with staff members described as delightful, helpful, and professional, providing quick and solution-oriented assistance. Reviewers also value the personalized approach and the genuine willingness of the team to help, making interactions pleasant and efficient. However, some customers experienced issues with product durability, reporting that items faded, shrunk, or developed holes after only a few washes, despite careful handling. A few reviewers also found the quality of certain fabrics to be less than expected, and some were dissatisfied with the customer service response to these concerns, describing it as dismissive or unhelpful.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high quality, fit, and style of... See more

Staff

Consumers consistently report positive experiences with staff, describing them as helpful, friendly, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the excellent... See more

Customer service

Users describe positive interactions with customer service, often highlighting the team's responsiveness,... See more

Service

Customers consistently note positive experiences with service, with many describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have several beautiful items from WNU, mainly bought online although I have visited the Elizabeth Street store where staff were delightful and am looking forward to seeing the Marylebone shop. To... See more

Company replied

Rated 5 out of 5 stars

I visited the Belgravia store today and was greeted by Claire, who really listened to what I was looking for. I ended up purchasing the most gorgeous denim shirt! I’ll definitely be shopping here agai... See more

Company replied

Rated 5 out of 5 stars

I received the order in 1-2 days and the Classic Shirt is beautiful, the colour is perfect, a very deep khaki pine colour that really suits an olive skin tone, and the fabric is excellent quality; i... See more

Company replied

Rated 5 out of 5 stars

I find the quality of the fabric extremely good, my Dress Shirt both feels and looks sharp, fresh and stylish with each wear. I've also gotten great, quick and helpful service - Caitlin was fast, kind... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

WNU is a sustainable womenswear brand and was created to make the perfect everyday shirt. Designed in London, inspired by men's tailoring adjusted for women; WNU offers an affordable wardrobe staple - a casual luxury with scrupulous detail using the highest quality materials.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

511 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

This company is among my absolute…

This company is among my absolute favorites. The quality is perfect. The style and color options are wonderful. The customer service is warm and friendly. Today, Caitlin helped me with options for the stunning silk shirts.

December 10, 2025
Unprompted review
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Reply from With Nothing Underneath

Hello Denise,

Thank you so much for your incredibly kind words. We are thrilled to be one of your favourite brands and delighted that you love the quality, style and colours. It was a joy to help with the silk shirt options yesterday.

Best wishes,
Caitlin

Rated 5 out of 5 stars

Great customer service, incredible product

I have bought many items from this company. All are extremely high quality, thoughtfully made, and composed of sustainable, natural fabrics. I have only had excellent experiences with international shipping as well. It’s always very quick. Once, my package was lost, and they were very responsive and ordered a replacement package to be sent to me. I highly recommend!

December 9, 2025
Unprompted review
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Reply from With Nothing Underneath

Hello Kris,

Thank you so much for your wonderful feedback. We are truly grateful for your continued support and delighted to hear how much you enjoy our pieces and service. It means so much to know you have had such positive experiences with us, even when things have not gone to plan.

Best wishes,
Caitlin

Rated 5 out of 5 stars

High-quality product and equally high-quality serviceI’m

I recently ordered and received the white poplin dress shirt. Although it was in the smallest size, the beautiful buttoned cuffs were still too long for me.

A quick email to Caitlin resulted in an equally quick reply they gave me an easy fix with a nicely outlined way of re-folding the cuffs. I’m now completely happy.

The shirt itself is beautiful with a nice thick,crisp fabric.

Very appreciative of the quality and design and customer support.

December 9, 2025
Unprompted review
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Reply from With Nothing Underneath

Hello Noel.

Thank you so much for your kind feedback. We are delighted you love the quality of the shirt and so pleased the cuff solution worked well for you. Your kind words about our customer support truly mean a great deal.

Best wishes,
Caitlin

Rated 5 out of 5 stars

It’s rare these days to get straight…

It’s rare these days to get straight through to an actual human, but they picked up the phone quickly and Caitlin follow up by email within 24 hours. Although the tops didn’t end up being the right fit for me, the quality was absolutely superb. I’ll definitely be ordering again in the future. :)

December 10, 2025
Unprompted review
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Reply from With Nothing Underneath

Hello Beth.
Thank you so much for your thoughtful feedback. We are so glad you had a positive experience with our team and truly appreciate your kind words on the quality even though the fit was not quite right this time. We would love to help again whenever you are ready.

Best wishes,
Caitlin

Rated 5 out of 5 stars

So helpful and lovely in the store

So helpful and lovely in the store! Was picking up a few things for a trip to Africa and they pulled so many sizes/ colors and great recommendations on layering. Thank you!

December 9, 2025
Unprompted review
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Reply from With Nothing Underneath

Hi Amanda,

Thank you for your kind feedback, great to hear from you.

Best,
Tessa

Rated 5 out of 5 stars

Customer service has been excellent

Customer service has been excellent. I came to them with a problem re a shirt I bought, and they replaced it immediately. The way these things are dealt with is so important and I really felt looked after.

December 9, 2025
Unprompted review
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Reply from With Nothing Underneath

Hi Fiona,

Fantastic to hear that we were able to resolve your issue swiftly, and we hope you love your new shirt. Let us know if our team can do anything further.

Best wishes,
Tessa

Rated 5 out of 5 stars

Brilliant customer service and beautiful clothes

I needed some help with sizing and also a delivery. I got through on the phone to a warm friendly and helpful person. 100% satisfied as a result.
I ordered the tuxedo jacket and love it so much! It is wool and silk, a treasure in these days of polyester. The jacket is my go to for a swanky night out, or beautifully lifting the ordinary.

December 5, 2025
Unprompted review
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Reply from With Nothing Underneath

Hi Sharon,

Fantastic to hear from you, thank you for taking the time to leave your review with us. This made our day at HQ.

Best wishes,
Tessa

Rated 5 out of 5 stars

Hannah was so wonderful

Hannah was so wonderful, helped me try on so many sizes until we got the perfect fit. Helped me pick out Christmas presents too - so happy with my purchases, thank you!

December 6, 2025
Unprompted review
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Reply from With Nothing Underneath

Hi Eliza,

Thank you so much for your gleaming store review, this made our day!

Best wishes,
Tessa

Rated 5 out of 5 stars

Beautiful store

Beautiful store. Great customer service. Thanks Andrea

December 5, 2025
Unprompted review
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Reply from With Nothing Underneath

Hi Ryan,

Thank you so much for your review. Great to hear about your gorgeous experience in store. We hope to see you again very soon.

Best,
Tessa

Rated 5 out of 5 stars

Amazing products, amazing customer service

I love the WNU brand. Their product quality is exceptional, from the fit to the materials and my collection of items is slowly growing. On Tuesday December 2nd a friend and I went to the Elizabeth Street store where the girls were charming, polite, funny, helpful and quietly great saleswomen. We both remarked afterwards what wonderful customer service it was. I then decided after the event that I wanted to buy the jumper I’d tried on but my size was out of stock online. I called the first number on Google and got through to Caitlin in HQ, who could not have been more helpful. She helped me ascertain the style of jumper I’d tried to make sure I was definitely looking at the right one and then got in touch with the store directly to get a piece sent out to me. Everyone I’ve ever experienced in my time shopping with this brand over the years has been knowledgeable, polite, helpful AND passionate about the products. All in all - no notes. Thank you for coming to me Ted Talk.

December 3, 2025
Unprompted review
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Reply from With Nothing Underneath

Hi there,

Thank you so much for this gleaming feedback. This really made our day at HQ, and we will certainly pass this onto our retail team as well. We hope you love your gorgeous WNU pieces, and do let us know if we can ever be of further assistance.

Best wishes,
Tessa

Rated 5 out of 5 stars

Was warmly welcomed as soon as we…

Was warmly welcomed as soon as we arrived and everyone was lovely and helpful! Thank you!

December 4, 2025
Unprompted review
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Reply from With Nothing Underneath

Hi Megan,

Brilliant to welcome you into our store. We hope you cherish your WNU pieces for many years to come.

Best wishes,
Tessa

Rated 5 out of 5 stars

This is the 3rd time purchasing from…

This is the 3rd time purchasing from With Nothing Underneath each time I found them most helpful polite and professional with exceptional quality clothing

December 4, 2025
Unprompted review
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Reply from With Nothing Underneath

Hi there,

Thank you for your kind feedback. We hope to see you again very soon.

Best wishes,
Tessa

Rated 5 out of 5 stars

The only shirts I buy

The only shirts I buy, for myself and now also for gifts. You should design men’s shirts as well, it would be a success. Love the trousers too. A particular thank you goes to Caitlin who has been very helpful with exchanges and very kind.

Best wishes,
C

December 1, 2025
Unprompted review
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Reply from With Nothing Underneath

Hi Clara,

Lovely to hear from you. All of our shirts are tailored just like a mans shirt (closing left to right), and can absolutely be worn by men! Thank you for your kind feedback, we will certainly pass this onto Caitlin.

Best wishes,
Tessa

Rated 5 out of 5 stars

Jane at the Belgravia store was…

Jane at the Belgravia store was wonderful, so helpful and patient. The shirts and all the items are so beautifully made and a pleasure to wear!

November 28, 2025
Unprompted review
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Reply from With Nothing Underneath

Hello Caren,

Thank you so much for visiting our store, we are so please you had a lovely time with Jane and the team. It is so nice to hear your kind comments about the quality of our lovey shirts and clothes.

With best wishes,
Caitlin

Rated 5 out of 5 stars

Rosa was exceptionally fantastic

Rosa was exceptionally fantastic! We were offered bubbles & mince pies as we shopped - beautiful touch. I purchased 2 tencil shirts which are fabulous! One happy customer from Australia - RB

November 27, 2025
Unprompted review
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Reply from With Nothing Underneath

Hi Rosa,

We were so happy to see you at our store sip n shop.

Thank you for your gleaming review.

Best wishes,
Tessa

Rated 5 out of 5 stars

Excellent products and service

Excellent service and although there was a small problem WNU dealt with it promptly and efficiently.
My husband originally ordered me some clothes from WNU and I found them to be of a really good quality.

November 26, 2025
Unprompted review
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Reply from With Nothing Underneath

Hi Michelle,

Thank you for your gleaming review, we are thrilled to hear from you.

Enjoy your gorgeous WNU pieces.

Best wishes,
Tessa

Rated 5 out of 5 stars

Best shirts on the market

Best shirts on the market: amazing styles, fit and quality! I own multiple and always keep coming for more. I also own the trench coat, a blazer and a pair of tailored pants and all these pieces are premium quality and great fit. Could not recommend the brand enough and Emily at Belgravia Store is the loveliest!

November 23, 2025
Unprompted review
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Reply from With Nothing Underneath

Hi Ecaterina,

Thank you so much for your gleaming feedback. We will most certainly pass this onto Emily and we hope to see you again in store very soon.

Best wishes,
Tessa

Rated 5 out of 5 stars

Great team- quality is first class and everything is handled with care

Great team- shipping handled with care, and you can genuinely tell the brand care about their quality and design of their products. I encountered one small issue which as soon as I raised it, the team rectified really quickly. Caitlin had been a great help.
One of my favorite brands, keep doing what you’re doing! ❤️

October 1, 2025
Unprompted review
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Reply from With Nothing Underneath

Hi R,

Thank you so much for your amazing review. We are so pleased to have you as part of our WNU community. We will pass on this feedback to Caitlin.

Best wishes,
Tessa

Rated 5 out of 5 stars

Nancy was so helpful and made for the…

Nancy was so helpful and made for the best experience. Can’t wait to comeback and will make my ordering to the states super simple.

November 25, 2025
Unprompted review
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Reply from With Nothing Underneath

Hello Andrea,

Thank you for your kind words about Nancy, we will of course pass this on to her. If you need any help with future orders, please feel free to contact us with any query.

With best wishes,
Caitlin

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