When I was ordering on my phone I accidentally clicked on two different sizes for same shoe in different colours. I received a phone call from the kind lady who was organising my order. Instead of... See more
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The size I originally ordered in this style was much too small despite ordering a size bigger than usual. I was able to return and exchange the shoes very quickly at no additional cost bar return ship... See more
Company replied
Receiving the shoes. Being updated about delivery status. Everything was great, though, in case of a return, the returning address was not directly identifiable. The package should include a retu... See more
I found the sandals I wanted online. They were delivered 2 days after placing the order. As always, exactly what I expected, perfect fit. Wittner service is exceptional. Love Wittner shoes!
Company details
About Wittner Shoes
Written by the company
Operating with integrity for over 100 years, Wittner is one of Australia’s most trusted brands. We’re known for the consideration and quality that goes into every design and we are proud to extend this level of dedication to creating a more sustainable future.
Contact info
Australia
- wittner.com.au
4.4
Excellent
9K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Website easy to use....great sale quick…
Website easy to use....great sale quick turnaround
February 3, 2023
Ordering online was quick and easy
The process to order online was simple. I have a couple of pairs of Wittner shoes which I love. They are very comfortable and look great. The shoes I have recently received look lovely. They are true to size ( I’m a size 7) but unfortunately I don’t find them very comfortable.
January 9, 2023
Really disappointing follow up
Really disappointing follow up. Bought a pair of shoes online last tuesday, immediately wrote an email for a pricing discrepancy & still waiting for a response. Last time I sent Wittner an email trying to source a heel for a relatively new pair of shoes, I never got a follow up. Do better!
January 29, 2023
Reply from Wittner Shoes
Hi Ros,
Thanks for taking the time to provide feedback on your recent experience with Wittner. This is very disappointing to hear.
Please be assured that I have passed this onto our customer experience team to resolve for you urgently.
Kindest,
Team Wittner
I love my new shoes!
Ordering was easy, delivery was super quick and mostly I love my new shoes!
January 30, 2023
Lovely shoes and very good service to…
Lovely shoes and very good service to my home quickly
January 31, 2023
The shipment of my shoes was so quick
The shipment of my shoes was so quick.
I love they provide the tracking number so it's easy to follow when your orden is on its way.
January 31, 2023
try before you buy
fast and efficient service, shoes can be different though to what they appear. Have bought many Wittner Shoes in the past although on this occasion, not the same fit as previously. The shoe incline is almost too steep yet I have other shoes with the same height and heel and they are easy to wear.
January 27, 2023
Reply from Wittner Shoes
Hi Andrew,
Thanks for taking the time to provide feedback on your recent purchases with Wittner.
As much as we do try to keep our sizing consistent across styles, some may fit bigger or smaller due to a number of different factors including width, features and overall design. Please be assured that I have passed this feedback onto our product and design team.
Kindest,
Team Wittner.
The service was prompt and the shoes…
The service was prompt and the shoes arrived safely
February 1, 2023
The fit and style
The fit and style. I live in the San Francisco Bay area and these are so much better than anything over her.
January 15, 2023
Love Wittner quality and service.
Love Wittner quality and service.
Delivery within days of ordering and beautiful leather boots I can’t wait to wear!
January 30, 2023
Wittner has an easy to navigate online…
Wittner has an easy to navigate online site.
My delivery was super quick too!
January 16, 2023
Fully satisfied
The product or shoes I ordered were exactly the same size I ordered just right for my feet. Comfort economical and quality. So satisfied and confident to wear it.
January 1, 2023
Next day delivery💯🥰
January 16, 2023
I wanted to return shoes bought online…
I wanted to return shoes bought online as they were not as comfortable as they looked. The lady at Chaddie store was fantastic and nothing was too much. I bought a different pair of shoes and paid the difference. It was easy.
January 29, 2023
Incorrect imaging
the shoes turned up patent, when in the pictures online they are definitely not shiny. wish the pictures on the website were accurate. because i cant return these :(
January 27, 2023
Reply from Wittner Shoes
Hi Erin,
Thanks for taking the time to provide feedback on your recent purchase with Wittner.
I'm sorry to hear that you are disappointed with your new shoes. If you email our Customer Experience Team at Support@wittner.com.au we can find a resolution for you.
Kindest,
Team Wittner
Happy customer
Staff have been very accessible and accommodating with the process of exchanging an oversized pair of shoes i purchased online.
January 29, 2023
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