Wizfair Travel Reviews 

This is my first time reserving with this website the service is good and will be reserving again with them

i had created a booking for incorrect date by mistake and wrote them an email. Karl called back within few minutes of my email and quickly resolved my concern. He offered to change the date for my booking and was very respectful of my request that I needed more time before deciding.

THE TRAVEL AGENT, WAS VERY HELPFUL WITH TRYING TO RESOLVE MY ISSUE, MY CONFIRMATION NUMBER WAS INCORRECT AND HE QUICKLY RESOLVED IT.

I purchased transatlantic flights through Wiztravel/Wizfair months in advance, paid in full, received confirmation. The Friday before my Sunday departure — deliberately timed so I would have no alternatives — I received a call from a rude agent claiming my Air Europa flights were cancelled and I needed a refund.
I called Air Europa directly while keeping the agent on hold. Air Europa confirmed: my flights were PERFECTLY FINE. On time. No issues whatsoever. When I confronted the Wiztravel agent with this, he changed his story and started fabricating new excuses. I called Air Europa again — they confirmed that a Wiztravel agent had registered a cancellation on my booking weeks earlier WITHOUT MY KNOWLEDGE OR CONSENT. They had cancelled my confirmed tickets themselves, behind my back, to resell them at higher prices.
This is their business model: sell tickets they haven't actually purchased, collect your money, then cancel at the last minute when you have no options, hoping you'll just accept a refund. Pure speculation and arbitrage with people's travel plans.
What followed was 6+ hours across two nights of being kept on hold by rude, dismissive, and at times aggressive operators. I was not sent my replacement Swiss Air tickets until 3am on Saturday — less than 36 hours before departure — after yelling, threats of legal action, and extraordinary stress. The replacement flights then suffered their own problems, stranding me 24 hours in Zurich.
I am a licensed attorney. I have documented everything. I have filed complaints with consumer protection authorities. This company operates from India while pretending to be based in New Jersey. Their positive reviews are fake — written by their own employees as confirmed by multiple independent sources.
Do not book with these people under any name — Wiztravel, Wizfair, WizFair LLC, WizFair Travels, WizFair Vacation. They are the same operation. You will regret it.
Report them to the FTC at reportfraud.ftc.gov.

Thank you Daikho for helping me check in online smoothly and sending us our boarding passes right away! Appreciate the help.

Nylah was really helpful

Mr paul he’s a great guy he is very nice person
Thank you so much ……………

Wizfair was excellent. I travel a lot and value quick and helpful and kind support. The support was friendly, very fast, and the agent Paul Wilson was excellent. They were able to resolve my issue very fast and the prices of flights are excellent.

Pleased to have found a great flight deal on Wizfair after my choice had incresed in price where I was searching.
A glitch when my bank declined the payment assuming it was a unknown vendor but with great help from Cody Smith I was able to get a new payment link and secure the booking.

It was a nice talk

Karl helped me at the phone. He was amazing, helped me cancel my reservation and made it so easy for me. Karl, thank you so much, you made something that could have been very stressful, very simple and straightforward for me. I am very grateful.

He did great was fast and efficient and very helpful. Cody Smith was great to work with!

I had an excellent experience with Travis. He was prompt on all the questions I had with answers. He gave me the exact timelines. Moreover, he was kind enough to give a call and let me know the tickets were confirmed. This is the kind of customer service that would make repetitive customers.

Cody Smith was so fast & helpful when I booked the wrong date.

The associate was very helpful and patient. Greasy customer service! Will be using again!

The requests always solved very quickly and perfectly responded.

Mandi was very helpful. Thanks.

Dave Clark provided truly outstanding service! He was incredibly polite, knowledgeable, and helpful throughout the entire call. I’m so glad he assisted me—he went above and beyond to ensure I received the best possible support. He is an exceptional representative!