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WizVape Reviews 

1,052
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the ease of ordering and the helpfulness of the staff. Many people appreciate the remarkably fast and reliable delivery, often receiving their items the next day. Reviewers frequently mention the competitive and unbeatable prices, along with a great selection of products. However, some customers also noted occasional delays in delivery or dispatch, with orders sometimes taking longer than expected to be sent out. A few other people also felt that there were issues with receiving incorrect, missing, or defective items in their orders.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the quick and fast... See more

Product

Clients share positive opinions on product, frequently highlighting the good quality, variety, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and overall... See more

Order

People report positive experiences with order, often highlighting the ease of the ordering system and quick... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting good deals and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good choice, great pricing mechanism for multi buy. Super easy to order and lightning fast tracked delivery! Very pleased with Wizvape having found them as an online search and therefore some c... See more

Company replied

Rated 5 out of 5 stars

Amazing deals, prices and can’t fault the delivery times. Always next day delivery and so quick and reliable. Costumer support is unreal. So helpful, caring, loving and giving with everything. B... See more

Company replied

Rated 5 out of 5 stars

Perfect sale as always thank you. Delivery next day is absolutely brilliant. Highly recommend this seller thank you. I will purchase again and again as I have been. Doing. Can't praise them enough... See more

Company replied

Rated 5 out of 5 stars

I ordered my products Monday morning and they arrived tuesday morning! If they don't have enough stock, I always get a phone call and we tweak my order a little (if needed, its very rare this happens)... See more

Company replied


Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Tobacco Shop
  4. Vaporizer Store

About WizVape

Written by the company

WizVape offers premium vaping products at competitive prices. Our extensive collection includes the latest vape kits from all the best brands, over 2000 e-liquids in every flavour imaginable, prefilled pod kits, and nic salts from leading brands. We regularly feature exclusive deals and discounts across our entire range. Browse our online store for cheap prices and plenty of deals. Fast UK delivery available on all orders.

Shop by Category

Vape Kits E-Liquids Nic Salts Prefilled Pod Kits

Shop by Deals

5 for £40

Big puff prefilled pod kits from IVG, Lost Mary and more

5 for £50

Big puff prefilled pod kits from Hayati, Insta Max and more

5 for £11

Nic salt e-liquids from Elux, IVG and more

10 for £16

Nic salt e-liquids from Elfliq, Maryliq and more

Delivery Information

Royal Mail 24 Hour Tracked

1-2 Working Days

Enjoy tracked delivery with same day dispatch available Monday to Friday for orders made before 4pm (excluding Bank Holidays). £2.99 or FREE for orders over £25.

DPD Next Day

1 Working Day

DPD tracked delivery service with a convenient 1-hour time window. We offer same-day dispatch for orders placed before 3pm from Monday to Friday, ensuring delivery from Monday to Friday, excluding Bank Holidays. Terms apply*

Our shipping promise

Free shipping on orders over £25

Get same day dispatch up to 5PM with free delivery on orders over £25

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,052)

326 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price and quick delivery

Great price and quick delivery, would definitely purchase again

February 26, 2026
WizVape logo

Reply from WizVape

Dear Melanie,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our pricing and quick delivery. We look forward to serving you again in the future.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery great deal value for money

February 22, 2026
WizVape logo

Reply from WizVape

Dear Shirley,

Thank you for your feedback. We’re pleased to hear that you were happy with our very quick delivery. Your support is truly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Cost and prompt delivery

February 23, 2026
WizVape logo

Reply from WizVape

Dear Peter,

Thank you for your feedback. We’re delighted to hear that you were happy with our pricing and prompt delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 2 out of 5 stars

I keep receiving emails for offers but…

I keep receiving emails for offers but when I search there is never an offer for the e-liquid I prefer nor do any discount codes work. I rang the site as I am a regular buyer, they advised that there was no offers on however they would see what they could do and call me back. No callback received which was disappointing. Still the service other than this is great and the prices are already very low

February 22, 2026
WizVape logo

Reply from WizVape

Dear John,

Thank you for your honest feedback and for being a regular customer, we truly appreciate your continued support.

We would like to clarify that we only send discount codes when there is a specific offer running. If you receive a promotional email, the code included should be valid for the products included in that particular promotion. We’re sorry to hear that you did not receive a callback as advised, we completely understand how that could be disappointing.

If you ever receive a code that does not seem to be working, please feel free to email us at info@wizvape.co.uk
or message us on WhatsApp at 07450981838, and we will be more than happy to look into it and take care of it for you.

Thank you again for your feedback and support.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Very quick service

Very quick service

February 20, 2026
WizVape logo

Reply from WizVape

Dear Karen,

Thank you for your feedback. We’re pleased to hear that you were happy with our very quick service. Your support is truly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Very good service and fast delivery

Very good service and fast delivery

February 20, 2026
WizVape logo

Reply from WizVape

Dear Yvonne,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our service and fast delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great service and fantastic price

Great service and fantastic price

February 18, 2026
WizVape logo

Reply from WizVape

Dear Fiji,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our service and fantastic pricing. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

shipped quickly,and a really good deal

shipped quickly,and a really good deal! Thanks

February 17, 2026
WizVape logo

Reply from WizVape

Dear Jess,

Thank you for your kind feedback. We’re delighted to hear that your order was shipped quickly and that you were pleased with the great deal. Your support is truly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Arrived less than 24 hours later

Arrived less than 24 hours later
Excellent service , keep me.updated with tracking 👏 👍 😀 definitely a ⭐️⭐️⭐️⭐️⭐️company. Thanks 😊

February 17, 2026
WizVape logo

Reply from WizVape

Dear Kirsty,

Thank you for your fantastic feedback. We’re delighted to hear that your order arrived in less than 24 hours and that you found our tracking updates helpful. Your kind words and support truly mean a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great value for money

Easy to navigate the website, value for money. Quick delivery

February 2, 2026
WizVape logo

Reply from WizVape

Dear Ellie,

Thank you for your kind feedback. We’re delighted to hear that you found our website easy to navigate, enjoyed great value for money, and received quick delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Good range of products and prices

Good range of products and prices. Speedy delivery.

February 2, 2026
WizVape logo

Reply from WizVape

Dear Jane,

Thank you for your kind feedback. We’re delighted to hear that you’re happy with our product range, pricing, and speedy delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Brillant delivery quick

Brillant delivery quick

February 11, 2026
Unprompted review
WizVape logo

Reply from WizVape

Dear Zac,

Thank you for your kind feedback. We’re delighted to hear that you were pleased with our quick delivery. Your support means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery

February 8, 2026
WizVape logo

Reply from WizVape

Dear Wood,

Thank you for your feedback. We’re delighted to hear that you were happy with our prompt delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

EXCELLENT SERVICE, EFFICIENT...DEFINITELY RETURNING

Easy ordering system....very quick to process.

Great comms.

Promised next day delivery.....
PROMISE KEPT.

EXCELLENT SERVICE

THANK YOU VERY MUCH 👍🏻👍🏻👍🏻💝

February 10, 2026
WizVape logo

Reply from WizVape

Dear Cheryl,

Thank you for your amazing feedback. We’re delighted to hear that you found our ordering system easy, our communication clear, and that we delivered exactly as promised. Keeping our word is very important to us, and your kind words truly mean a lot.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Very understanding when my shipment got…

Very understanding when my shipment got lost and they have great deals/ prices

February 10, 2026
Unprompted review
WizVape logo

Reply from WizVape

Dear Mollie,

Thank you for your kind feedback. We’re pleased to hear that you felt supported when your shipment was lost and that you’re happy with our deals and pricing. Customer satisfaction is very important to us, and we truly appreciate your support.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Super efficient company.

This company is brilliant, everytime i have used them the delivery arrives the day after, super efficient company with great prices, always well packed, low threshold for free delivery, love using this company i can highly recommend them to anyone.

February 9, 2026
WizVape logo

Reply from WizVape

Dear Helena,

Thank you for your amazing feedback. We’re thrilled to hear that you consistently receive next-day delivery and are happy with our efficiency, pricing, packaging, and free delivery threshold. Your recommendation and continued support truly mean a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

this company,s customer service is excellent !!!

this company,s customer service is excellent. I ordered some vapes without ( stupidly ) checking if they were zero nicotine..i contacted WizVape and asked them if it wasnt too late and my ordered vapes contained nicotine could i please cancel the order and have a refund..It was absolutley no problem...I received a lovely email back stating that my order had been cancelled and my money refunded....HOWS THAT FOR BRILLIANT CUSTOMER SERVICE !!!

February 9, 2026
Unprompted review
WizVape logo

Reply from WizVape

Dear Dave,

Thank you for your fantastic feedback. We’re delighted to hear that you were happy with our customer service and that your order was handled smoothly. Your kind words truly mean a lot to us!

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great service/fast dely/awesome juice

Great service/fast delivery/awesome juice

February 6, 2026
WizVape logo

Reply from WizVape

Dear Darren,

Thank you for your kind feedback. We’re thrilled to hear that you’re happy with our service, fast delivery, and awesome juice. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Professional manner

Professional manner

February 6, 2026
WizVape logo

Reply from WizVape

Dear Octay,

Thank you for your feedback. We’re pleased to hear that you found our service professional. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Went beyond getting my order.used a few…

Went beyond getting my order.used a few times and will continue very fast delivery.

February 3, 2026
WizVape logo

Reply from WizVape

Dear Carly ,

Thank you for your wonderful feedback. We’re delighted to hear that you’ve had a great experience with us and that our fast delivery has kept you coming back. Your continued support truly means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

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