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WizVape Reviews 

1,052
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the ease of ordering and the helpfulness of the staff. Many people appreciate the remarkably fast and reliable delivery, often receiving their items the next day. Reviewers frequently mention the competitive and unbeatable prices, along with a great selection of products. However, some customers also noted occasional delays in delivery or dispatch, with orders sometimes taking longer than expected to be sent out. A few other people also felt that there were issues with receiving incorrect, missing, or defective items in their orders.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the quick and fast... See more

Product

Clients share positive opinions on product, frequently highlighting the good quality, variety, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and overall... See more

Order

People report positive experiences with order, often highlighting the ease of the ordering system and quick... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting good deals and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good choice, great pricing mechanism for multi buy. Super easy to order and lightning fast tracked delivery! Very pleased with Wizvape having found them as an online search and therefore some c... See more

Company replied

Rated 5 out of 5 stars

Amazing deals, prices and can’t fault the delivery times. Always next day delivery and so quick and reliable. Costumer support is unreal. So helpful, caring, loving and giving with everything. B... See more

Company replied

Rated 5 out of 5 stars

Perfect sale as always thank you. Delivery next day is absolutely brilliant. Highly recommend this seller thank you. I will purchase again and again as I have been. Doing. Can't praise them enough... See more

Company replied

Rated 5 out of 5 stars

I ordered my products Monday morning and they arrived tuesday morning! If they don't have enough stock, I always get a phone call and we tweak my order a little (if needed, its very rare this happens)... See more

Company replied


Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Tobacco Shop
  4. Vaporizer Store

About WizVape

Written by the company

WizVape offers premium vaping products at competitive prices. Our extensive collection includes the latest vape kits from all the best brands, over 2000 e-liquids in every flavour imaginable, prefilled pod kits, and nic salts from leading brands. We regularly feature exclusive deals and discounts across our entire range. Browse our online store for cheap prices and plenty of deals. Fast UK delivery available on all orders.

Shop by Category

Vape Kits E-Liquids Nic Salts Prefilled Pod Kits

Shop by Deals

5 for £40

Big puff prefilled pod kits from IVG, Lost Mary and more

5 for £50

Big puff prefilled pod kits from Hayati, Insta Max and more

5 for £11

Nic salt e-liquids from Elux, IVG and more

10 for £16

Nic salt e-liquids from Elfliq, Maryliq and more

Delivery Information

Royal Mail 24 Hour Tracked

1-2 Working Days

Enjoy tracked delivery with same day dispatch available Monday to Friday for orders made before 4pm (excluding Bank Holidays). £2.99 or FREE for orders over £25.

DPD Next Day

1 Working Day

DPD tracked delivery service with a convenient 1-hour time window. We offer same-day dispatch for orders placed before 3pm from Monday to Friday, ensuring delivery from Monday to Friday, excluding Bank Holidays. Terms apply*

Our shipping promise

Free shipping on orders over £25

Get same day dispatch up to 5PM with free delivery on orders over £25

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,052)

326 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
WizVape logo

Reply from WizVape

Dear Natalie,

Thank you for your feedback. We’re delighted to hear that you received excellent service and that your order arrived the next day. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Excellent service quick delivery…

Excellent service quick delivery thankyou will be ordering again

February 1, 2026
WizVape logo

Reply from WizVape

Dear Charlotte,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our service and quick delivery. We look forward to serving you again soon.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Reliable company

Great service next day delivery tracking available

January 27, 2026
WizVape logo

Reply from WizVape

Dear Val,

Thank you for your feedback. We’re delighted to hear that you’re happy with our service, next-day delivery, and tracking availability. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Excellent service

My order was processed quickly...the website is easy to use and delivery of the vape liquid took 3 days. Excellent service

January 28, 2026
WizVape logo

Reply from WizVape

Dear Barry,

Thank you for your kind feedback. We’re delighted to hear that you found our website easy to use, your order was processed quickly, and the vape liquid arrived promptly. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Purchased two vapes at a great price…

Purchased two vapes at a great price but didn't receive a confirmation email, so I dropped them a line and got a fast reply with full confirmation details. I was expecting the delivery in 3-4 days but I was pleasantly surprised to receive them the next day. Great customer service, highly recommended. Will purchase from them again.

January 29, 2026
Unprompted review
WizVape logo

Reply from WizVape

Dear Kenny,

Thank you for your wonderful feedback. We’re delighted to hear that you were happy with our pricing, prompt response, and next-day delivery. Your kind words mean a lot to us, and we look forward to serving you again in the future.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great company …

Great as usual bit of effort to order and pay online but got there in the end !
This is a great company with great deals and my go to for vape salt

January 27, 2026
WizVape logo

Reply from WizVape

Dear Richard,

Thank you for your continued support and feedback. We’re pleased to hear that you’re happy with our deals and that we remain your go-to for vape salt. Your loyalty truly means a lot to us. And apologies for the hassle with the ordering process. We will surely ensure that your next experience with us is smoother.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Got something I was struggling to find

Got something I was struggling to find. Very efficient delivery. Can’t complain at all.

January 25, 2026
WizVape logo

Reply from WizVape

Dear Kev,

Thank you for your kind feedback. We’re pleased to hear that you were able to find the product! Your satisfaction means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Excellent product and excellent service

Excellent product and excellent service

January 11, 2026
WizVape logo

Reply from WizVape

Dear John,

Thank you for your kind words! We’re delighted to hear you were happy with both the product and our service. Your support is greatly appreciated.

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Really good choice

Really good choice, great pricing mechanism for multi buy. Super easy to order and lightning fast tracked delivery! Very pleased with Wizvape having found them as an online search and therefore some concern. Internet shopping how it should be done! Great experience as a consumer

January 23, 2026
Unprompted review
WizVape logo

Reply from WizVape

Dear Barton,

Thank you for your fantastic and detailed feedback. We’re delighted to hear that you were happy with our product range, multibuy pricing, ease of ordering, and lightning fast tracked delivery. It’s especially rewarding to know we exceeded your expectations and helped ease any concerns about shopping online. Your kind words truly mean a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Super prompt delivery

Super prompt delivery
Good prices on something I thought was made from unobtainium. Thanks, and I'll be using you again.

January 19, 2026
WizVape logo

Reply from WizVape

Dear Rew,

Thank you for your wonderful feedback. We’re delighted to hear that you were happy with our super prompt delivery and competitive pricing. It’s great to know we could help you find something you thought was hard to obtain, and we look forward to serving you again.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars
WizVape logo

Reply from WizVape

Dear James,

Thank you for your feedback. We’re delighted to hear that you were happy with our quick delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 4 out of 5 stars

Very good and quick service/delivery

Very good and quick service/delivery. Products accurately described and very good value for money. Only slight fault was they were out of stock on my preferred colour of vape machine and had to send an alternative, but that's very trivial. Definitely a good experience dealing with this seller 👍

January 15, 2026
WizVape logo

Reply from WizVape

Dear Kevin,

Thank you for your detailed and positive feedback. We’re delighted to hear that you were happy with our quick service, accurate product descriptions, and value for money. We appreciate your understanding regarding the colour availability and are glad it didn’t detract from your overall experience. Your kind words mean a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

as described

As described

January 16, 2026
WizVape logo

Reply from WizVape

Dear Christopher,

Thank you for your feedback. We’re pleased to hear that your order arrived exactly as described. Your support is much appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars
WizVape logo

Reply from WizVape

Dear Wayne,

Thank you for your kind feedback. We’re delighted to hear that you’re happy with our pricing and delivery service. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Customer service

I apparently ordered refills that were out of stock, so they sent me 2 complete units. Thankyou so much

January 12, 2026
Unprompted review
WizVape logo

Reply from WizVape

Dear June,

Thank you for your kind feedback. We’re pleased to hear that we were able to provide a suitable alternative when the refills were out of stock, and that you were happy with the complete units sent. Your appreciation means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Excellent choice of products and the…

Excellent choice of products and the prices were really good

December 30, 2025
WizVape logo

Reply from WizVape

Dear Marcus,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our wide choice of products and competitive pricing. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Excellent service

Excellent service

January 12, 2026
WizVape logo

Reply from WizVape

Dear Janet,

Thank you for your feedback. We’re delighted to hear that you’re happy with our service. Your support means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great price and quick delivery

Great price and quick delivery

January 11, 2026
WizVape logo

Reply from WizVape

Dear Denise,

Thank you for your kind feedback. We’re delighted to hear you’re happy with our great prices and quick delivery. Your support is truly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Outstanding customer service and great…

Outstanding customer service and great product with quick delivery would 100% recommend

January 9, 2026
WizVape logo

Reply from WizVape

Dear Emma,

Thank you for your wonderful feedback. We’re thrilled to hear you’re happy with our customer service, products, and quick delivery. Your recommendation means a lot to us and encourages our team to keep delivering excellence.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Best prices online superfast delivery…

Best prices online superfast delivery can't asked for any more.

January 8, 2026
WizVape logo

Reply from WizVape

Dear Mark,

Thank you for your fantastic feedback. We’re delighted to hear you’re happy with our prices and superfast delivery. Your support motivates us to continue providing the best service possible.

Regards,
Kandi
Wizvape Customer Services Team

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