Wizzair Reviews 

I still remember when the flying was fun and a bit of comfort. Wizzair is an airline that provides zero comfort and seems to be more focused on extracting money from the passengers than actually providing any kind of service.

Do not fly with them - they made it impossible for me to check in online - even having screen shots to prove that I couldn't check in. They fined me £40 each way and wouldn't let me on the plane until everyone had boarded, in case they didn't have a seat. Six other people were left waiting to see if they could get on the plane too. Staff were rude and the whole experience was terrible. I tried to get a refund when I got home, sending all the screenshots to prove I couldn't get checked in and they refused. I will never fly with them again.

I am now stranded in Jordan thanks to Wizz Air. They cancelled my original return flight at short notice (no explanation). They have now cancelled my next flight (no explanation). You cannot contact Wizz Air either by email or phone. I am £thousands out of pocket, I have trouble with my employer, and to top it all off - Wizz do not reimburse you! My advice -DON'T EVER USE WIZZ AIR !!!!

Makes Ryanair look truly amazing.
I feel compelled to write a review of this company, my advice would be to stay well clear where you possibly can.
We flew from Athens to London, we checked in the day before using their app. Got assigned seat numbers, green tick in the “checked in” box and all looked well.

At the airport, however, things took a downhill turn. After waiting 45 mins in the queue to check the bags in, we were told that on “their system” we were not checked in. Showing our phones with our boarding passes made no difference. We were told to go to the help desk.

At the help desk we were told that their system hadn’t checked us in, after again explaining and showing all of our boarding passes, seat numbers etc we were told it’s tough. You have to pay 96 euros to check in. Disgusted with their customer service and answer, I contacted WizzAirs help line number, to be told the exact same thing, but that I should email them afterwards to claim the money back. There was no other way for us to be on the flight other than to pay 96 euros.

So, we paid the money, only to be assigned the exact same seats that our app had already checked us into the day before.

Upon returning home, I sent an email exactly as asked. Week later, they reply, saying tough, we ain’t refunding you and if you wish to claim you can do so with the European service. But wait, at the bottom of the email, it states if you live in the U.K. you can’t use this service.

Unbelievable! This airline wants to be avoided at all costs. Truly awful!

Extremely Disappointing Experience on Wizz Air Flight
To say it was unpleasant would be an understatement.

First, the check-in process was chaotic. The online checkin service didn’t work and they charged us for nothing. The staff seeming unprepared and disorganized, leaving passengers waiting with little information. When I finally made it to the counter, I was hit with unexpected fees, which were not clearly communicated during booking. It felt like I was being nickel-and-dimed for every little thing — an added frustration to an already unpleasant start.

Once on board, the seating was unbelievably cramped. I understand budget airlines have tighter spaces, but this was beyond uncomfortable. The seats were hard, and there was almost zero legroom, making the flight an exercise in endurance. Despite this, we sat on the tarmac for over an hour without explanation, with no offer of refreshments or even a simple apology from the crew.

Speaking of the crew, they were unprofessional and seemed indifferent to passengers’ needs. The cabin was also uncomfortably hot, making the confined space even more unbearable.

To top it all off, my luggage arrived damaged, which was the final straw in an already terrible experience.

This flight was, without a doubt, the worst I have ever experienced. I expected basic service and respect, but Wizz Air managed to fail in every aspect. I would appreciate an acknowledgment of this complaint and a response regarding what Wizz Air will do to address these issues.

TERRIBLE!!!! I DON'T EVEN EXPLAIN WHY, IT'S TOO LONG,. I TOLD YOU.

I would never use this company again. cancelled our flight and asked to rebook ourselves but could not as Website & App were down so booked with another airline and so far waiting 3 months to get my money back from them. They seem to take peoples money then cancel or delay flights and they find any way to avoid giving people their money back.

You have to pay premium rate to talk to customer service. If you to look for help on app don't connect. No wonder this budget airline but everything else is rip off. Design to take as much possible from customer, even virtual assistant don't reply

Rip off crappy little airline.
They just keep charging for everything they can get out of you.

They should get a -star. Just don't buy from them. Please make them dissapear as a company or have a big improvement.

Absolutely horrible experiences, delays, polices etc. They say they are low cost but they always find a few passengers every flight to scam with something and make money. One day you might be that one passenger. I lost 150€ because of them. For example, the employees are paid extra if they catch you with a bag that is 2mm bigger than their standard.

Conclusion: if I went with a better company like Luftahnsa, it would have been the same price (considering the scams) with better services.

Utter crap if i could give less than 1star i would.
3 time adjustments and now a 4 day later flight time 🤬🤬🤬🤬🤬🤬🤬
No refund on parking, hotels etc.....
Loss of money from once in a lifetime trips booked
Angry an understatement
To top it off the phone line thinks we are stupid enough to pay premium rates to the the tune over over £2 a minute 🤬🤬🤬🤬

Now searching for hours to try and find a solution to their F UP

Seriously they need closing down

Se cercate la peggior compagnia fra le peggiori siete nel posto giusto. Troverete ritardi garantiti, rimborsi ad ostacoli ed aerei sporchi da far schifo ai piedi.
Opinione personale basata sugli ultimi 20 "voli"
If you're looking for the worst company among the worst, you're in the right place. You'll find guaranteed delays, refunds full of obstacles, and planes so filthy they'll disgust you from head to toe.
Personal opinion based on the last 20 'flights'.

Sh it company. You have to pay for everything and with check in one of us didn’t have a seat because it was overbooked. Also long delay. Never fly with wizzair anymore

Volo wizz praticamente da quando è nata. “ERA” un ottima compagnia sotto ogni aspetto. Ora per quanto riguarda le mie ultime esperienze è sempre in ritardo e probabilmente di proposito parte 2 ore e 55 minuti in ritardo o anche 2.59 minuti e non 3 ore per non essere soggetti a richieste di risarcimenti come previsto dalla comunità europea. E quando sforano le 3 ore provano ad inventarsi scuse varie per non pagare. Non sono stati capaci di gestire la loro crescita. Anche il personale è sempre più arrogante, molto ma molto diverso dai primi assistenti di volo. Voto: 0
*questa è una mia opinione personale basata sulla mia esperienza*

I have been flying wizz practically since it was born. It “WAS” a great company in every aspect. Now as far as my latest experiences are concerned it is always late and probably on purpose it leaves 2 hours and 55 minutes late or even 2.59 minutes and not 3 hours to avoid being subject to compensation requests as required by the European Union. And when they exceed 3 hours they try to invent various excuses to not pay. They have not been able to manage their growth. Rating: 0
*this is my personal opinion based on my personal experiences*

Got at the airport and found out that flight is cancelled ! Had to take a uber to Amsterdam that cost around 300 euro and book a flight that cost around 1000
Then I asked for a refund and they told me that I get no refund!!

If i could, I give them zero star! Unprofessional and rude staff,dictatorship attitude, horrible coustumer service, and many delays and many many lies. I ask why they are always late and why is every time an Issue with this company and they get upset..answering me they don't like my attitude...Seriously? Do they aspect US as customers to be happy and smile after all this delays??!What a joke! Stay away from wizzair!! Zero star and never again with them

Scammers. They charged me 96 euros for checking in at the airport in order to board my flight.

This was for simply checking in, flight was purchased, including reserved seats.

Scammers

I had a flight from Larnaca to London was out notice. I was at the airport the flight just cancelled very bad airline keep away from them. If you want back, they rip you off Bad aeroplane

Do not fly with them- terrible, terrible airline. Just save up and pay more for a proper airline.

Flight delayed going out by 2 hours meaning I had to rearrange car hire to the following day and then on return - told flight is cancelled whilst at the airport (an hour before departure time) and rearranged to the following day. It took hours to arrange an overnight stay for us and we still had to pay for travel to and from the hotel they arranged and will have to claim back the costs which will no doubt be an awful experience too. Now to top it all off the rescheduled flight has now been delayed by another 2 hours and I have no coincidence it will even depart then. Useless.

Review for Wizz Air:

I recently traveled to Istanbul for shopping and leisure, choosing Wizz Air due to its budget-friendly reputation. However, my experience has been nothing short of disappointing and stressful.

After returning from my trip, my shopping bag, which contained valuable and sentimental items, did not arrive with the rest of my luggage. I waited over two hours at the luggage collection area in London, causing me to miss my arranged transport back to Wales. When I approached the Wizz Air customer information desk for help, I was met with indifference. I was told to email the airline and wait 24 hours. When I inquired about tracking my baggage or getting a timeline, I was bluntly told, "It's not my department," and there was no one else available to assist.

The fact that an "information desk" offered no helpful information, no reassurance, and no sense of responsibility was beyond frustrating. I felt abandoned by Wizz Air, with no idea if I would need to return to London to retrieve my bag or if it would be delivered. The mental toll of this uncertainty and stress has been significant.

I have sent an email as instructed but, quite frankly, I cannot make another trip to London just to get my shopping bag back. Wizz Air’s handling of this situation has been deeply disappointing, and I feel completely let down by the lack of support and communication regarding my lost luggage.

I expected more from an airline, especially when it comes to something as essential as baggage handling and customer service.