WJMTech LTD Reviews 442

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items like PCs and laptops are in excellent condition, sometimes even exceeding expectations for their grade. Many consumers highlight the prompt and efficient delivery service, with products arriving quickly and well-packaged. The value for money is also frequently mentioned, with people finding the refurbished items to be a worthwhile investment. However, some customers also noted issues such as receiving incorrect components, like a wrong case or a broken WiFi dongle. There were also occasional reports of PCs crashing or having operating system issues, and a few instances where delivery was delayed or items did not arrive as expected. A small number of people expressed concerns about the quality of certain internal components, such as RAM, motherboard, and PSU, suggesting they were lower-end options.

What people talk about most

Product

Clients share positive opinions on the product. Many reviewers are happy with the quality and performance of... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the excellent and high... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speedy and fast... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers found the products to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was not sure of refurbished before and so hesitant , having read bad reviews. However, Having discovered WJM tech LTD I discovered a gem . My transaction was ultra smooth, I was upgraded, and Jam... See more

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish. This company really excels at customer service - everything was absolutely first rate. From help with placing the order, being flexible regardi... See more

Company replied

Rated 5 out of 5 stars

Recently purchased for teen. Teen report - Good laptop, decent quality, good price. Happy teen. My report - Easy order process, well packaged, works fine, good value for money. Pleased with process... See more

Rated 5 out of 5 stars

From beginning to end they've gone above and beyond for me, especially James who was really quick with responding and helping me out. My old address was used as I forgot to update my PayPal, but they... See more


Company details

  1. Computer Store

Information provided by various external sources

WJMTech is a top rated re-seller of refurbished computers, laptops and gaming PC's. We test each item carefully prior to dispatch which is always with DPD's Next Day Tracked service. We provide a 365 day Warranty as standard.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

442 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Not happy at all.

Got my computer and all seemed good. The power switch at the plug doesn’t work and beyond turning on the computer doesn’t work (ie connecting to a monitor). Tried 2 different brand new leads and 3 different monitors. I’ve called multiple times and filed a complaint with PayPal and want my money back.

January 9, 2023
Rated 4 out of 5 stars

Different colour

Didn't have the red case my son wanted but offered another colour, black and red but turned up black and blue. Apart from that the coms,service and delivery were excellent.

December 14, 2022
Rated 5 out of 5 stars

Great customer service

New computer arrive on time , however without cable to connect monitor , and without mouse /keyboard. After email get all components next day. My other computer bought in this shop still working however after 4 years its slow down.

October 31, 2022
Rated 5 out of 5 stars

Good all round experience

Good all round experience; good communications; item was as described on your website; it was delivered on schedule; it was well packaged. I am pleased with the purchase, which represents good value for money, I believe.

November 2, 2022
Rated 5 out of 5 stars

Very easy transaction.

Very competitive pricing. I saw similar models to mine for around 80% more than I paid at WJMTech. Its exactly as decribed. It works as expected, was delivered exactly when I was told it would be. Also DPD said they would deliver between 11:03 and 12:03.
They arrived at 11:08, so no complaints there either.

October 18, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent - including solving a problem

Have bought various refurbished machines over the years but first time with this supplier. Very pleased,no problems and would use again. Minor point in that they could provide a little more literature on what to expect when you connect, although in fairness, machine was ready to go with no install required.
(added later...) a problem developed with the machine and the way in which they facilitated the necessary repair was excellent. No hesitation in recommending this company.

September 23, 2022

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