WLV Heating Ltd Reviews 278

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and efficiency. Many appreciate the fair pricing and the high quality of work, often noting that the team goes above and beyond to resolve issues and ensure customer satisfaction. The customer service is frequently described as top-notch, with clear communication and timely appointments. However, some people mentioned issues with billing, where an additional charge was added without prior notice, and a few reviewers found the customer service to be rude when queried about pricing discrepancies.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Quality

Customers consistently report high satisfaction with the quality of work. Many reviewers praise the excellent... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the prompt, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the plumber(s) were lovely, stayed late to ensure that we wouldn’t be without water overnight and sorted the problem. Didn’t get the other guy’s name but big up the vegan plumbers! thank you Dave!... See more

Company replied

Rated 5 out of 5 stars

Had a gas pipe capped off by WLV heating, the whole process from booking the appointment to paying was 1st class. I was given a choice of dates, all within a week of contacting them. The lad who came... See more

Rated 5 out of 5 stars

I have recently found WLV to service my 2 gas fires, and after a problem with the kitchen sink waste pipe plumbing due to the original bad installation I contacted WLV. Leyton arrived as arranged to c... See more

Company replied

Rated 5 out of 5 stars

This company is outstanding. We had an emergency with a leak on our heating system, they came straight out for us and resolved the problem straight away, saving us a fortune in damage / insurance exc... See more


Company details

  1. Gas Engineer
  2. Gas Company
  3. Gas Installation Service

Written by the company

At WLV Heating LTD, we pride ourselves on our outstanding reputation in the local community as heating specialists. Owned by Ex British Gas engineers with over 45 years experience, we offer Boiler Installation, Services, Repairs, Landlord Gas Safety Certificates, Smart Controls, Power Flushing & Radiator Replacements


Contact info

4.9

Excellent

TrustScore 5 out of 5

278 reviews

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Rated 5 out of 5 stars

Great friendly and quick to respond

Great friendly and more importantly quick service to ensure my Mother’s house sale wasn’t delayed, great comms on competing on and fair competitive pricing

March 27, 2026
Unprompted review
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Reply from WLV Heating Ltd

We appreciate the feedback Max, glad you was pleased with our service!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Ryan was a lovely guy very helpful and explained everything 👏

March 30, 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you for the review - we will pass on the feedback to Ryan.

Rated 5 out of 5 stars

Good service

The engineer was friendly and he was very thorough when performing the service on both my fire and boiler. He also made sure to cover the floors before starting and left the room clean and tidy. Definitely would recommend.

March 16, 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you for the great review Colleen!

Rated 5 out of 5 stars

Boiler service

I used this company last year and was very impressed thats why ive used them this year and shall continue usimg them

March 12, 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you for the great review Susan!

Rated 5 out of 5 stars

Thank you for servicing our living room…

Thank you for servicing our living room gas fire. Your engineer Adam was very knowledgeable and polite. He did an excellent job.

March 17, 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you - We will pass on the feedback to Adam!

Rated 5 out of 5 stars

Without any doubt the best Heating…

Without any doubt the best Heating engineers I've ever used this is my third year using WLV Heating Ltd and I have never been disappointed. These lads are always on time they always leave the property clean and tidy, also the communication from office staff are always friendly and readily available to accommodate your booking needs. Thanks everyone at WLV HEATING LTD see you next year.

March 9, 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you Ian, we really appreciate you leaving us this review!

Rated 5 out of 5 stars

The WLV Heating team

The WLV Heating team installed a new radiator in a child’s room.The Service was great. They came to do another radiator job the other day and offered to bleed all the other radiators in the property for me.

March 6, 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you for the great review.

Rated 5 out of 5 stars

Cannot fault the service from the guys…

Cannot fault the service from the guys at WLV Heating, Helped my parents out massively. Have used these guys in the past for Boiler and fire services, but this occasion was a new boiler for my parents new home, and what super stars they where, slotted us in to ensure my parents had heating and hot water extremely quickly. I cannot put into words how these guys really did save the day. I/we will only ever use WLV going forward. Top class service, very fair prices and extremely hard working bunch of lads. Thanks everyone at WLV, keep up the fantastic work.

March 7, 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you for the great review Stacey!

Rated 5 out of 5 stars

Excellent service

Excellent service. Scott and team went out of their way to sort out my thermostat at a time and day that was convenient for me. Thank you

March 7, 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you for the great review!

Rated 5 out of 5 stars

Professional service

It was a very professional service. No mess,Adam was friendly and polite.

March 6, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for the great review! We will pass on the feedback to Adam.

Rated 5 out of 5 stars

We were recommended to use this company…

We were recommended to use this company by a friend and they were fabulous. The company is great at keeping you informed of how much things will cost, when they will come and choices you can make and the consequences of them. We had a very old water heater that had broken and wlv went out of their way to source a replacement part. Ryan did a brilliant job at mending out gas water heater. He was friendly, tidied up all the mess adter himsrlf, did an efficient job with a smile and I felt we could trust him completely in our home. Highly recommended! X

March 4, 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you for your review Ruth - We are pleased you was happy with the service & we will pass on the feedback to Ryan!

Rated 5 out of 5 stars

VLH heating

Always found VLH heating very good. Always efficient, punctual and courteous. Jobs carried out always completed satisfactorily. Whole team very good.

February 23, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for the great review!

Rated 5 out of 5 stars

Very good service

Very good service, very helpful and polite.

March 4, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for the great review!

Rated 5 out of 5 stars

Five star service

Always fantastic service! Can’t fault the team at WLV Heating, have been a customer for several years now and will continue to be as they always go above and beyond to help fix the problem! Honest and reliable and do what they say they will. Would recommend to anyone.

February 27, 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you for the great review Sarah!

Rated 5 out of 5 stars

BOILER /FIRE SERVICE

Thanks for servicing my combination boiler and gas fire.Adam was very nice and carried out the required work with professionalism etc. I look forward to having g my boiler and fire serviced again, when next required in 2026.I also hope I can have general plumbing work carried out, if required, and hopefully WLV will be able to also do that for me. Best wishes and regards. Ashley L Williams.

March 4, 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you for the great review Ashley! We will pass on the feedback to Adam & We look forward to seeing you soon.

Rated 5 out of 5 stars

I recently had my boiler serviced and…

I recently had my boiler serviced and couldn’t be happier with the experience. The engineer arrived on time, was friendly and professional, and explained everything clearly throughout the visit. They carried out a thorough service, checked all safety aspects, and left everything clean and tidy afterwards.
It’s reassuring to know the boiler is working efficiently and safely. I would highly recommend this company to anyone looking for a reliable and trustworthy boiler service. Great service from start to finish!

February 19, 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you for your great review Jenny!

Rated 5 out of 5 stars

Professional service

Professional, friendly engineer who went above and beyond. Ryan was very knowledgeable and advised me on a number of issues. Will definitely use again.

February 23, 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you for your great review Judith!

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