WLV Heating Ltd Reviews 279

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and efficiency. Many appreciate the fair pricing and the high quality of work, often noting that the team goes above and beyond to resolve issues and ensure customer satisfaction. The customer service is frequently described as top-notch, with clear communication and timely appointments. However, some people mentioned issues with billing, where an additional charge was added without prior notice, and a few reviewers found the customer service to be rude when queried about pricing discrepancies.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Quality

Customers consistently report high satisfaction with the quality of work. Many reviewers praise the excellent... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the prompt, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the plumber(s) were lovely, stayed late to ensure that we wouldn’t be without water overnight and sorted the problem. Didn’t get the other guy’s name but big up the vegan plumbers! thank you Dave!... See more

Company replied

Rated 5 out of 5 stars

Had a gas pipe capped off by WLV heating, the whole process from booking the appointment to paying was 1st class. I was given a choice of dates, all within a week of contacting them. The lad who came... See more

Rated 5 out of 5 stars

I have recently found WLV to service my 2 gas fires, and after a problem with the kitchen sink waste pipe plumbing due to the original bad installation I contacted WLV. Leyton arrived as arranged to c... See more

Company replied

Rated 5 out of 5 stars

This company is outstanding. We had an emergency with a leak on our heating system, they came straight out for us and resolved the problem straight away, saving us a fortune in damage / insurance exc... See more


Company details

  1. Gas Engineer
  2. Gas Company
  3. Gas Installation Service

Written by the company

At WLV Heating LTD, we pride ourselves on our outstanding reputation in the local community as heating specialists. Owned by Ex British Gas engineers with over 45 years experience, we offer Boiler Installation, Services, Repairs, Landlord Gas Safety Certificates, Smart Controls, Power Flushing & Radiator Replacements


Contact info

4.9

Excellent

TrustScore 5 out of 5

279 reviews

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Rated 5 out of 5 stars

WLV Excellent Service

WLV have serviced our boiler and fitted radiators over the last few years and has always provided an excellent service with fair pricing. I would highly recommend them!

October 3, 2025
Unprompted review
Rated 4 out of 5 stars

Great service

Great service from booking team to engineer with servicing my boiler. Will definitely use again and have done previously.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Such good service

Such good service, prompt, efficient and professional. Very friendly engineers and just so good. I would highly recommend the company.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

WLV fitted our boiler 3 years ago and…

WLV fitted our boiler 3 years ago and they were very polite, professional and very tidy, explaining to us what they were doing throughout the day. We have had the boiler serviced by WLV the last 2 years and would highly recommend them, the team are very polite from booking the service through the office to them checking with us what the best time would be for us.They arrived on time,checked everything over thoroughly and explained what they were doing .All the times they have came to our house I have felt relaxed,informed and very pleased with the work carried out x

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

WLV Plumbing was recommended by a…

WLV Plumbing was recommended by a neighbour of ours who had some work done by them and was exstreamly happy with them, so we gave them a try. We asked them for a boiler service, we didn't mention it was an old boiler in a kitchen cupboard as a few companies have had reservations in doing it.
But when Adam arrived and saw the job he just got on with it. Adam was so pleasant and understanding about the job, which we were really worried about. He just got on with it no trouble. I will be recommending them to my family and already asked if he can do some gas jobs for them.
Thank you Adam.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler service…

The guys at WLV plumbing and heating did my boiler service, I was so happy with the service I received. They turned up exactly when they said they would, they were polite and friendly and were so thorough when servicing the boiler. Price was more than fair also. I would not hesitate to use them again when needed.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Expert engineers

Expert engineers. Always doa good job and very pleasant & good mannered lads. Been using them for a few years now. Had a new boiler fitted a couple of years ago, good fair price and good workmanship. Thanks lads.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

I have used WLV Heating Ltd on many…

I have used WLV Heating Ltd on many occasions. They are always reliable and punctual. They recently came out to a problem with the boiler at my son’s flat. It was fairly late on a Friday but Scott went out of his way to sort the issue having to come back early on the Saturday to fit a part. It was much appreciated and I would never hesitate to recommend them.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler sevice

The engineer came on time, promptly started the job, was clean and tidy made no mess, polite had a chat, completed the job keeping us informed of what he was doing would highly recommend this company 👍🏻

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Genuine talented people

This company are the first ones who have been genuinely talented and have personable people working there in all my years of using tradespeople.

They turned up on time, gave a detailed outline of the job, left no mess, explained how to work the new boiler, replaced any blown radiator valves and left comprehensive paperwork on the use of the boiler.

Their office procedures of keeping us informed of progress, booking in time slots, being available on the phone and issuing invoices is top notch.

I will definitely be using this company again for any future plumbing or heating jobs.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great team, great work

The team are always to responsive and helpful.
They're polite and always leave things tidy, they take time to explain things and answer questions.
Friendly and very professional.

September 5, 2025
Unprompted review

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