WLV Heating Ltd Reviews 279

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and efficiency. Many appreciate the fair pricing and the high quality of work, often noting that the team goes above and beyond to resolve issues and ensure customer satisfaction. The customer service is frequently described as top-notch, with clear communication and timely appointments. However, some people mentioned issues with billing, where an additional charge was added without prior notice, and a few reviewers found the customer service to be rude when queried about pricing discrepancies.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Quality

Customers consistently report high satisfaction with the quality of work. Many reviewers praise the excellent... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the prompt, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the plumber(s) were lovely, stayed late to ensure that we wouldn’t be without water overnight and sorted the problem. Didn’t get the other guy’s name but big up the vegan plumbers! thank you Dave!... See more

Company replied

Rated 5 out of 5 stars

Had a gas pipe capped off by WLV heating, the whole process from booking the appointment to paying was 1st class. I was given a choice of dates, all within a week of contacting them. The lad who came... See more

Rated 5 out of 5 stars

I have recently found WLV to service my 2 gas fires, and after a problem with the kitchen sink waste pipe plumbing due to the original bad installation I contacted WLV. Leyton arrived as arranged to c... See more

Company replied

Rated 5 out of 5 stars

This company is outstanding. We had an emergency with a leak on our heating system, they came straight out for us and resolved the problem straight away, saving us a fortune in damage / insurance exc... See more


Company details

  1. Gas Engineer
  2. Gas Company
  3. Gas Installation Service

Written by the company

At WLV Heating LTD, we pride ourselves on our outstanding reputation in the local community as heating specialists. Owned by Ex British Gas engineers with over 45 years experience, we offer Boiler Installation, Services, Repairs, Landlord Gas Safety Certificates, Smart Controls, Power Flushing & Radiator Replacements


Contact info

4.9

Excellent

TrustScore 5 out of 5

279 reviews

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Rated 5 out of 5 stars

Efficient work at a reasonable cost.

I was contacted in advance of the work appropriately. Adam arrived on time, his preparation and then carrying out of the tasks was done efficiently with due respect to the surrounding areas. And undeterred by an attentive cocker spaniel. The cost was as quoted and very reasonable. This will now be my company of choice for future works.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐


I recently had my boiler’s annual service done by wlvheating.co.uk, and I couldn’t be happier with the experience. David was professional and treated my home with great respect – while still being friendly and approachable. Excellent communication before and after the appointment, and the work was carried out efficiently. I highly recommend WLV Heating to anyone looking for reliable, professional heating services.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Scott serviced our boiler and he was very polite and efficient. He noticed something was wrong with our boiler cover and immediately ordered a new one and fit it the next day for us at no extra cost. We were very grateful for this. Will definitely use and recommend. Thank you very much

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended. I have always used WLV Heating for my…

I have always used WLV Heating for my boiler and fire services , they are polite,punctual and work is of a high standard.
Recently I have had all my radiators replaced. Again the team explained what they need to do ( including lifting floor boards to upgrade pipes) to complete the job.
Any problems were addressed and my house was left clean and tidy .
Highly recommend 👍

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great service.

Usual timely, thorough, professional and friendly service from WLV. Recently also took out a service contract with them. Thoroughly recommend them!

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Absolutely brilliant service from start to finish got new boiler plus new radiators and pipework moved and all completed within 3 Days. Quality of work is excellent and constant communication from quote to completed work.
Cannot recommend enough!!!!

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Very good company

Very good company. I’m in Australia and I needed someone to service my mom’s boiler in UK, as my mom has dementia and can’t organise things herself. These are the best company for communication, and prompt service. It was easy communicating via WhatsApp, would recommend.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

WLV are a real joy to deal with

WLV are a real joy to deal with. Very professional in every way from start to finish. Their communication is great and their staff are really friendly and knowledgeable. I had excellent service and would gladly recommend them.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, helpful and professional, been using for 3 years. No complaints. Would definitely recommend

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Fully recommend this company

From contacting WLV with our problem to it being sorted out was one day !
Really lovely guys, friendly, tidy and very knowledgeable. Diagnosed and repaired our problem swiftly.
This is the second time of using this company, and I wouldn’t use anyone else now and would fully recommend.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

A good company!

I love people and companies that do exactly as they say, and this is one of those companies! You tell them what you need them to do, in my case it was service my gas fire and I needed some new coals. They quoted me, came on the right day and right time as they said they would do, did a fabulous job and left me with a fire that looked like a new one again. They made no mess and if you didn’t know, you wouldn’t know they had taken the fire completely out to clean it. . They invoiced me exactly the amount they had quoted me which is a pleasant change from other companies.

They are a good company and I’d have no hesitation in recommending them to anyone.

Thank you for a job well done and see you next year.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent boiler service

Very efficient from start to finish. Booked straight in when called to enquire. Work carried out to an excellent standard. Brilliant workmanship. Would highly recommend to others. Thank you.

July 8, 2025
Unprompted review

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