Wollaston Motorrad Reviews 

Always excellent service - Sales and Service departments. They really do set the standard for all motorbike dealerships. Highly recommended.

Have been going to Wollaston for years for servicing but this was the first time I'd bought a bike from them. Kudos to Owen and the team for brilliant product knowledge and all-round great service. Transaction was super smooth with pick-up day feeling as special as "new bike day" should

Picked up a new to me GS Adventure today and am over the moon with it. Great service from Wollaston, a fantastic dealership and special thanks to Owen for sorting the right bike and right deal for me. Fantastic customer service 5* from me!

I have been using Wollaston for the last 12 years for both purchasing and servicing my bikes. This week I needed some additonal lights fitted, but wasn’t free to ride it down to them - “no problem” came the reply - “we will collect it”. Great service - bike collected - work done - bike returned - all in 24 hrs. Thank you. Just a typical example of customer focused positive attitude to look after their customers.

Really happy with the service especially from the aftersales team, always go above and beyond with my motorbike
Wouldn’t go anywhere else, special thank you to Jack for always looking after us! Would highly recommend

Wollaston are great, always offer a 5 star experience, nothing is ever too much trouble. A special thank you to Jack Loak, so knowledgeable, helpful, polite and goes the extra mile for anyone! He is the sort of person any company or boss would want. 10/10 from BMW as usual!

Great service by Owen and the team. The whole process was simple with no hassle or over excited sales pitches! Very pleasant experience

I part exchanged my BMW R1250RT at Woolaston Mororrad and worked exclusively with Mr David Molnar over the exchange. He was a model salesperson who was attentive and speedy in his communications. He got back to me when he said he would and got me the parts agreed as part of the exchange. As the saying goes - If Carlsberg did BMW salespersons they would all be David Molnar's. I'd have no hesitation in recommending Woolaston BMW and if I need another RT I know where I'll be shopping.

Had to have an MOT carried out on my Bike at short notice. No problem whatsoever, dropped the bike off and was notified the following day that it was complet and ready to pick up, they had also give it a good clean as well.

Really chuffed to get my used Triumph Speed Triple 1050 RS today, delivered by Owen…. Very sad to say goodbye to my immaculate CBR650R but so excited to ride the Speed Triple RS…. Owen, I’ll hopefully be back in a year for my New S1000RR… watch this space!

Just booked my new R18 in for its first service, and also a front fork mod. Once again the service dept (Jack) was more than helpful. Wollaston Motorrad customer service is 100% 👍

We had a great experience buying a Honda 125 for my son. I had been looking for a while and spotted an ad for a bike which seemed perfect and at a sensible price. We reserved the bike, had a video viewing and bought it. Owen Reed was very helpful every step of the way. The bike was serviced and MOT'd prior to delivery and Owen even delivered the bike himself as there was a problem with their usual delivery driver. We are both thrilled with the bike and very happy with the service received from Wollaston Motorad.

I started my bike riding/ownership experience 12 months ago. At the time was yet to hold a bike license but wanted to find the perfect bike for me in preparation. I dealt with DAVID MILNES, of whom I can only describe as FANTASTIC. He helped me find the perfect bike for me. He has provided so much help and guidance and nothing was too much trouble. I passed my Test in December 2021 and subsequently ordered the bike. Last week I collected the bike and can now say I am the proud owner of a BMW F850 GSA. I spoke to DAVID probably 50 times in the last year and he's probably now glad to see the back of me, but unfortunately he will continue to see me as I was always made to feel so welcome, almost part of the family/furniture. He is so knowledgeable and his customer service is 2nd to none. At no point did he ever try to "sell" to me. He listened to me and to what I wanted. There was never any pressure. He has truly cemented what will hopefully be an ongoing BMW relationship. I would also like to thank ROB, his sales manager - again who has been very helpful and updated me continually on the progress of my order. And finally JACK - in the parts/servicing/equipment department. All 3 have made the last 12 months a very enjoyable journey throughout and would definitely recommend DAVID, ROB and JACK (and in fairness to the whole WOLLASTON TEAM). My expectations are high and they have all exceeded my expectations - here's to buying another bike from you, DAVID, in the not to distant future - just need to get some miles under my belt on this one first. DAVID - simply THANKYOU

We did buy a motorbike with my husband and we were impressed with quality of service we got. Our sale man Stewart was so patient to answer hundreds of our questions. Very polite and proffesional. All done in time.
Anna

I got my bike worked on at Wollaston and I would just like to say what a lovely bunch of people they are, from Jack, Joanna, Karen and Steve out the front to the wonderful techs Daryl, Ash, Charlotte, Sam, Toby, Chris and Rich working on the bikes it is a really efficiently run organisation. Thanks Wollaston aftersale team, your the best!

Brilliant experience!
Owen Reed was the one who took care of end to end sales and post sales process for me.

He was super good and proactive about letting me know every small details about bike and same time he kept me posted about delivery status of the bike.

Infact I visited store few times and I felt the whole staff is very friendly and have a brotherhood feeling.

A very appreciative thanks to Jack and the team for my bike Health Check. Always great to know the bike is in excellent hands and my brakes feel totally better!! Top job and always a pleasant visit 👍

Absolutely amazing service from the team at Wollaston Motorrad, I even arrived an hour before my apointment and were more than accomadating and proffesional. I would also like to mention Charlott the technician who serviced my bike as she did a fabulous job. I will definatly be bring my bike back here in future.

Faultless service from my initial enquiry to riding away on my new bike. Owen responded quickly to every email, of which there were a few, and I could tell he was working hard on my behalf. Really impressed and would highly recommend.

Great service from Owen and the team. Friendly, knowledgable and efficient.