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Rated 5 out of 5 stars

Amazing experience David went above and beyond to find the car I wanted for me . It took a while but he never stopped looking and finally found me a lovely bmw m140i . Would definitely recommend these... See more

Company replied

Rated 1 out of 5 stars

If I could do minus stars i would. Absolutely despicable customer care and consideration. They purchased my vehicle through an online service and gave me a time they would pick up. Not one called to... See more

Company replied

Rated 5 out of 5 stars

Matthew helped us find the perfect car for us! He took the time to listen to our needs and budget, and had a several quick recommendations. The whole experience took less than 1hr it just me taking my... See more

Company replied

Rated 5 out of 5 stars

Didnt know what car I was really looking for. Aaron discussed options and budget, and gave some recommendations. Less than 60 minutes later I was arranging my tax and insurance on a great car. Knowl... See more

Company replied

Company details

  1. Used Car Dealer
  2. Motor Vehicle Dealer

Written by the company

WOO CARZ (formerly trading as Best Price Car Sales) is a family-run used car sales company focusing on flexibility and convenience for you the customer. In these difficult times, we operate over the phone and online through our website, which we provide an impressive selection of quality used vehicles. These range from pre-owned SUVs, MPVs, hybrids, saloons, estates, and electric cars. Your dedicated advisor will assist you through the whole sales process for you to successfully purchase your new vehicle.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

371 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Woo Carz for car supply

Woo Carz responded soonest after I put on a request and supplied variety of cars for my choice to delivering the car at mine on time.
Sam has been my contact person and I would always refer anyone to him. He must be an asset to Woo carz.

May 21, 2024
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Caleb,

Thank you for the review you submitted for Sam and the WOO Carz team. We're glad to read about our response time and yes indeed, we value Sam very highly within the business.

We look forward to assisting you again in the very near future, once you are all set for your upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

Another happy customer here

Another happy customer here, just received my car today and I’m surprised with how good it turned out. Not forgetting David who helped me from the beginning till the day I got the car, I’d recommend him to anyone inorder to get the best cars.

May 21, 2024
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Semi,

We thank you for taking the time to write your review for David. We have already shared it with our staff, as it helps to motivate us to raise our standards even more.

We hope to be able to assist you again soon, once you are all set for an upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

Excellent service

Excellent service, Great People working their. Helped me out when I was stuck. Couldn't do enough fantastic customer service, from David. Answer my calls at any time and his manager Ian Parker. Dealt with all my problems both in a professional way and manner.

May 16, 2024
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Jay,

Thank you once again for your kind words for David and Ian. They have both been notified, along with the rest of WOO Carz, we all appreciate it very much.

We look forward to assisting you again very soon.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

I highly recommend this business.”…

I highly recommend this business.” “Their customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time.” “I was completely impressed with their professionalism and customer service.”

May 8, 2024
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Patrycja,

Thank you for taking the time to write your review. We have passed your review on to all our colleagues at WOO Carz. This inspires us to continue striving for an "outstanding" service.

We hope to be able to serve you again very soon when you are all set for your upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

Highly recommended Woo Carz and david…

Highly recommended Woo Carz and david did a great job to find out my choice. Really happy with my VW Golf and the great communication helped me to find out what I need with a top class service. Great job!!!

April 27, 2024
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Nuvintha,

Thank you from all of us at WOO Carz, especially David, for your great review. We appreciate it and hope we can serve you again very soon when you are ready for your upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 4 out of 5 stars

Highly recommend

I got my new car from WOO Carz! David was great at find exactly what I wanted and even helped me sort out my old car with no hassle. The communication was great I was kept up to date at every step, I highly recommend you won’t be disappointed. Thank you for your help David.

April 5, 2024
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Adama,

Thank you for taking the time to send in a review for David and the WOO Carz team. We have let David know personally about your kind words too.

Let's hope we can serve you again soon, as you are all set for your upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

I just received my beautiful ford focus…

I just received my beautiful ford focus st-line from Woo Carz Sam Graham was absolutely amazing did everything for me to get the car I wanted top class service would highly recommend Sam I can’t thank him and Woo Carz enough!!!!

April 18, 2024
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Kevin,

We just wanted to thank you for your review of Sam and the team at WOO Carz. We make sure all reviews are shared within the business.

We hope to serve you again very soon, once you are ready for your upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 1 out of 5 stars

Hello to all visitors to this website

Hello to all visitors to this website. I do not recommend the services of this company - golden mountains of promises, and at the end very big crap......... After the messages from the company offering to buy a new one and pay off the old one, I decided to use it because after the first time I had a very good opinion, but it was once. Nowadays everything has changed. The car is nice and in good working order, but there is a problem with paying off the old one, and today and tomorrow, then silence, while looking through the sales offer for my car, I noticed that the new generation Android car radio with a touch screen and a reversing camera installed by me in a professional workshop had been removed, a bit this is poor behavior with a car entrusted to them that is not their property. So let's all ask ourselves if it's worth losing peace and sleep. And I still pay the installment for the returned car. One century of fraud. I greet everyone.

April 11, 2024
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Jacek,

Thank you for bringing this matter to our attention.

We are going to look into this and respond to you shortly.

Kind regards

The Management Team @ WOO Carz

*** Update ***

Hi Jacek,

We believe this matter has been resolved and your complaint has now come to an amicable conclusion.

Apologies for any inconvenience caused.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

David from Woo Carz assisted me in…

David from Woo Carz assisted me in getting a Smart Car. Amazing service!!! David was very kind and helpful. Constantly answered any questions I had regarding the finance. I strongly recommend this company to anyone who wants to get car on finance. You won't be disappointed.

March 29, 2024
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Almam,

Thank you for sharing your review with us, we appreciate it very much. We have already notified David and the rest of the WOO Carz team of your kind words of praise and motivation for us all.

We hope to be able to assist you again very soon, as soon as you are all set for your upgrade.

Kind regards

The Management Team @ WOO Carz









Rated 4 out of 5 stars

David was very helpful and managed to…

David was very helpful and managed to source me the car I really wanted at a really good price.
David kept in touch with myself letting me know how things were progressing.
I would definitely recommend this company.

March 29, 2024
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Devon,

We thank you for taking the time to write your review on the services you received from David and the WOO Carz team. We also like to thank you for your patience in helping us get things right for you.

We hope to be able to assist you again very soon with your upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 1 out of 5 stars

I don’t want to praise I want to…

I don’t want to praise I want to complain considering most my texts and messages get ignored. I get told someone will contact me yet still waiting. Was informed on 8th February someone would be in touch it is now 21st March! I refused to speak with the manager Ian and he messaged me around and didn’t even show when I traveled to them to return the car.

I got a car in August which was a replacement to a broken car I was given a few months before! On the website it clearly says cars are given with a NEW mot. I did not get this and when I tried to get intouch to speak about this I was ignored! I have now had a mot which I paid for and paid for the stuff to be fixed and have more problems and I haven’t even had the car a year which is very unfair!
My first car I had from you was amazing lasted 5 years since then I gave that one back and got another which then needed to be returned I got another that had engine problems and everything else wrong with it so had to bring that back and now I have another which is showing MORE problems! Yet no help or even being communicated with is just disgusted!
Every guy that has sold me a car has left not long after which leaves me with no one to contact. I was told this time this guy wasn’t going anywhere so I would have someone to speak too. When trying to contact he just ignored my texts and I have now found out he’s left too!
Leaving me AGAIN with no contact. When messaging because it’s an online company I still get nothing back!
The service is honestly shocking and I am so disgusted with how I have been treated.
I honestly wish for nothing more than
to give the car back and cut all ties!
I have spent so much time trying to get rid of the car to get away from the company because it’s so unfair how I have been treated and the ignorance is just plan rude!

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Stress-free car buying with Sam

Sam Graham has just helped me find my new car. He noted what I was looking for and did a great job of sending me information on cars he thought would be suitable. The transaction could not have gone more smoothly, it was stress-free and very straightforward. Thanks Sam!

March 20, 2024
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Heather,

Thank you for your review. We all at WOO Carz, especially Sam, take great pride in our work when we get things right for our customers.

We hope you will contact us again soon, once you are ready to have your car upgraded.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

Hi just like to thank this company for…

Hi just like to thank this company for helping me and my family get another car whith them, which we love so much already. I like to thank Sam for all he's hard work in getting my vehicle to me when he stated the delivery, also like to thank Sam for always keeping me updated and always quick to respond to me definitely this company is very highly recommended and I would definitely recommend anyone to this company....

March 19, 2024
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Simon,

Thank you for taking the time to send us a review of the way your experience went with Sam and WOO Carz. We're all thrilled when we get great feedback, as we share positive and negative reviews internally.

We look forward to assisting you again very soon, once you are all set for your car upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

David did everything possible to get me…

David did everything possible to get me the right deal and the car I was looking for, recommend this company to anyone looking for a car

March 1, 2024
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Shaun,

A big thank you from all of us at WOO Carz, especially from David. We are always extremely receptive to receiving praise from our loyal customers. As always, we hope to be able to assist you again, as soon as you are all set for your upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

Very good staff to much help full pipal…

Very good staff to much help full pipal am to happy with this team thanks lot for all team 🙏❤️

February 27, 2024
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Vijay,

We are very pleased and grateful to receive your glowing review for our colleague David and the WOO Carz team. Thank you for taking the time to write it and we hope to be of assistance to you again in the very near future, as soon as you are ready for your upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

Very friendly staff they went out of…

Very friendly staff they went out of they way to help couldn’t ask for better

February 27, 2024
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Glenn,

Thank you for your review of Richard and the WOO Carz team. It's always a great pleasure to receive such reviews and share among our business.

We hope to be of assistance again, as soon as you are all set for your upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

Great team

This is the third car I've purchased from this company, very pleasant staff to deal with. David Phillips was a great help and very professional.

February 15, 2024
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Dave,

Thank you for your great review of David and the WOO Carz team. We appreciate your review and hope we can assist you again very soon, once you are all set for your upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

It’s second time when I bought a car…

It’s second time when I bought a car with this seller and I’m very satisfied special with DAVID PHILLIPS.He was very helpful and very professional with my choices.Many thanks WOOCARZ and DAVID PHILLIPS VERY GOOD JOB.

January 16, 2024
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Sebastian,

A big thank you from WOO Carz and especially our colleague David for taking the time to write your review on the overall service you received from us.

It was our pleasure to assist you with your car purchase, and hope to be of service again very soon as soon as you are all set for an upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 1 out of 5 stars

For the first instance they are good…

For the first instance they are good and sound like a trustworthy company and they promise you after one year with your finance they could help you out and change your car. Such a liar!! They ignore your texts and don’t care about customers anymore.

January 17, 2024
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Rafael,

Thank you for highlighting your views on how we conduct our business.

If this was not articulated properly to you by your advisor, we sincerely apologise. You asked to change your car after one year, which we normally advise, this can be done after a minimum of around 18 / 24 installments. Other factors have to be taken into consideration, such as payments being made on time, the car's equity value, and the maths on whether our lenders can settle your outstanding finance and still loan you additional funds for your new car.

In your case, you did not yet meet the criteria. However, after future payments are made as we indicated, we would gladly do our best to get you upgraded to another car.

We care about all of our customers and always strive to do upgrades as and when possible.

I hope this helps.

Kind regards

The Management Team @ WOO Carz

Rated 1 out of 5 stars

Sadly my father in law had a terrible…

Sadly my father in law had a terrible experience with this company. In the end instead of being reimbursed for the loss resulting from Woo carz omission which they agreed to he was fobed off and told "yeah go and talk to the solicitor" in the end.

February 8, 2024
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Pawel,

Thank you for highlighting this to us.

For us to investigate this, can you please reply with additional details, such as the date of purchase, car registration number, and your father-in-law's full name?

Please send this to colin@woocarz.co.uk and we promise to respond within 3 days.

Kind regards

The Management Team @ WOO Carz

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