Woodbank Office Solutions Reviews 15

TrustScore 4.5 out of 5

4.5

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Company details

  1. Office Equipment Supplier
  2. Office Equipment Rental
  3. Photocopiers Supplier

Written by the company

Woodbank Office Solutions specialise in providing Office Printers and Photocopiers, bespoke Managed Print Services, and Document Management Solutions to companies throughout the UK. Partnered with SHARP, Kyocera, and Konica Minolta, Woodbank provide the latest print technology for your business. With regional offices in Greater Manchester, Merseyside, and Yorkshire & the Northeast, Woodbank are a leading supplier in the North.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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1-star

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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. We now have a fantastic printer and copier for the EGG charity. Woodbank gave us a great deal and discount for the charity. Thanks very much. Highly recommended.

February 11, 2025
Unprompted review
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Reply from Woodbank Office Solutions

Thank you for your kind words. We love helping charities as and when we can. Melanie

Rated 5 out of 5 stars

Excellent service

We have been with Woodbank for several years and cannot fault the service. When any of our devices develops a fault, an engineer is sent out very quickly, frequently on the same day. Dave, our account manager, is always keen to make sure we have products that best meet our requirements. If there are any problems, Woodbank always go out of their way to find a solution. Everyone I have dealt with has been very helpful and simply nice to work with. Overall a very reliable service with and a pleasure to work with.

November 11, 2024
Unprompted review
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Reply from Woodbank Office Solutions

Thank you for taking the time to leave a review, Magda! We really appreciate it. Thrilled we can help, and if you ever need anything we're here for you 😊

Rated 5 out of 5 stars

Great customer service

“As a growing business we’re always looking to optimise. We decided to go with Woodbank as they were friendly and very transparent. Our Account Manager, James took the time to come in and walk us through everything, including our current spend and where we could save money. It was really informative as we could see exactly what we were being charged for and how the new solution would work. Install was straight-forward with no problems whatsoever.”

April 22, 2024
Unprompted review
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Reply from Woodbank Office Solutions

Hi Sue, Thank you so much for your review. James and the team really appreciate your comments and feedback. Melanie

Rated 5 out of 5 stars

We needed a supplier that was more…

We needed a supplier that was more reliable, as we’d had issues in the past. After a few months of looking, Woodbank came recommended by our IT company and after meeting with Dave, we decided to go with them. They do what they say they’re going to do. They’re also easy to get a hold of, and they’re very hands on with any issues we have.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service from our Account…

Amazing service from our Account Manager, Dave, he went the extra mile to help us out providing emergency after hours service at very short notice.
We really do appreciate this service, we are a 24/7 company and sometimes things go wrong at the most inconvenient times so it is reassuring to know we are working with such an understanding and supportive company.

February 1, 2024
Unprompted review
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Reply from Woodbank Office Solutions

Thank you for the fantastic review, Louise! We understand how tricky it can be with a 24hr company, so if you ever need anything get in touch.🙂 - The Woodbank Team

Rated 5 out of 5 stars

Easy to contact and always in touch

Woodbank are easy to contact and if we need anything they’re usually out same day. Our Account Manager, Dave is always in touch to make sure everything is going smooth and he’s really fast to respond.

April 4, 2024
Unprompted review
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Reply from Woodbank Office Solutions

Thank you for the lovely review! Very happy things are running smoothly. If you ever need anything, we're here. - The Woodbank Team

Rated 5 out of 5 stars

Excellent company

We have received excellent service from Woodbank Office Solutions. From the very first meeting with Dave Duffy, it was apparent that he was genuine and knew all his products thoroughly. Dave explained exactly what photocopier we required based on our usage and spent a considerable amount of time explaining the pros and cons of different machines. I would recommend Woodbank 100%. They offer a personal and professional service.

In addition to the above, when we very first had a teething issue with our photocopier, the Engineer came out the same afternoon and fixed the issue.

A professional company with excellent family values.

January 3, 2024
Unprompted review
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Reply from Woodbank Office Solutions

Thank you so much for the review, Andrea! Great start to the New Year! If you ever need anything, let us know.

Rated 5 out of 5 stars

5 star service

Just wanted to say to HUGE thank you to JOHN – what a lovely engineer!
He got us back up and running (menus printing like a dream now…)
5 star service....all served with a smile

October 25, 2023
Unprompted review
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Reply from Woodbank Office Solutions

Thank you so much for the lovely words, Wendy! It has made our day. If you ever need anything, please get in touch. - Woodbank Team

Rated 5 out of 5 stars

Woodbank Office Solutions

Woodbank Office Solutions provide us with all our copying machines. They provide a very professional, friendly and cost effective service.

April 10, 2023
Unprompted review
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Reply from Woodbank Office Solutions

Thank you for taking the time to review us, Jacko - We're thrilled to hear that you are having a positive experience. If you ever need anything, don't hesitate to get in touch.🙂

Rated 5 out of 5 stars

Both Josh and Lee know their stuff

Both Josh and Lee know their stuff. Can’t fault them. In all cases, the demo and the people I’ve dealt with have been first class. They found a solution within our budget so, If you’re thinking about going with Woodbank, just go for it. Great company and people to deal with.”
- Graham Stokes, Admin Manager
Cookson Hardware

July 24, 2023
Unprompted review
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Reply from Woodbank Office Solutions

Thank you for your great review, Graham - We look forward to continuing to support you! - Ben @ Woodbank

Rated 5 out of 5 stars

Woodbank Office Solutions: Where Printers Become a Piece of Cake!

In a world where printers seem to conspire against our sanity, Woodbank Office Solutions emerges as the shining beacon of hope. Dealing with Dave Duffy, the maestro of printer wizardry, was like a refreshing breeze in a suffocating office jungle.

With his boundless enthusiasm and unparalleled expertise, Dave goes above and beyond the call of duty. He's the kind of person who solves your printer woes and takes the time to explain the intricacies of the solutions. His patience and attention to detail are truly commendable.

As an IT manager, I can't stress enough how invaluable Dave's support has been. He understands that printers are my kryptonite, and he wields his knowledge like a superhero, swooping in to rescue us from the clutches of printer-induced chaos.

Woodbank Office Solutions, have single-handedly removed the weight of managing printers across the country from my weary shoulders. Their dedication, expertise, and outstanding customer service make them the go-to choice for anyone seeking printer salvation.

If you're an IT manager desperately seeking respite from the printer labyrinth, I wholeheartedly recommend Woodbank Office Solutions. Prepare to be amazed as they tackle your printer challenges with a smile, leaving you wondering why you ever feared those temperamental machines.

In a nutshell: Woodbank Office Solutions will turn your printer woes into distant memories. Embrace their expertise, and witness firsthand the wonders they can work. They have my enthusiastic stamp of approval and my eternal gratitude!

May 30, 2023
Unprompted review
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Reply from Woodbank Office Solutions

This is not just an amazing review, but literature! Thank you for the kind words, Dominic!

- Ben

Rated 5 out of 5 stars

Always great customer service

Always great customer service - nothing is too much trouble and the team are a pleasure to deal with - highly knowledgeable, professional and a partner you can trust. Thanks to Dave Duffy and the team for the expert service we receive.

May 16, 2023
Unprompted review
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Reply from Woodbank Office Solutions

Thank you so much for the lovely review, Tony! Always happy to help.

Rated 5 out of 5 stars

Top Quality Service from Woodbank

We have used Woodbank for many years and recently upgraded our printer/scanner which we are more than happy with.

As a busy office we want a company who is there at the end of phone and they certainly deliver. Any technical issues are resolved next day and nothing is too much trouble.

We will continue to use Woodbank for all our printer needs.

May 10, 2023
Unprompted review
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Reply from Woodbank Office Solutions

Thank you for the lovely review, Donna! Always happy to help.

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Dedicated, committed and supportive! On hand straight away and when you need them!

The guys are great especially our account manager Dave. I was having problems with our printer (due to the building) as a result of an office move and woodbank thought of a solution!

Highly recommend!

April 17, 2023
Unprompted review
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Reply from Woodbank Office Solutions

Thank you for the great feedback, Samantha! Always happy to provide a solution.

Rated 5 out of 5 stars

Definitely Recommend

Great people - Super friendly and go above and beyond what's expected to try and help. Would definitely recommend!

April 19, 2023
Unprompted review
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Reply from Woodbank Office Solutions

Thank you for the kind words, Ben.

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