Zero Waste Medals LTD Reviews 

531
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the custom wooden and slate products, noting how wonderfully they fit various sporting events. People consistently appreciate the helpful communication, highly responsive customer support, and prompt delivery times provided by the dedicated team. Though some reviewers experienced occasional issues such as damaged items, altered designs, or minor shipping delays near event dates. A few consumers also suggested practical size improvements for the ribbons used on the awards. Others questioned the long term environmental impact of the painted materials and finishes applied to the products.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the brilliant quality, bespoke... See more

Quality

Customers expressed absolute satisfaction with quality, frequently praising the brilliant designs and... See more

Service

Reviewers express great satisfaction regarding the service, highlighting responsive communication and quick... See more

Delivery service

Consumers find delivery service to be a source of high satisfaction, consistently highlighting prompt arrival... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zerowaste turned our MAT sporting event logos into colourful ribboned wooden medals for our children`s events. Excellent service which has created a new set of medals for every competition and ticked... See more

Company replied

Rated 5 out of 5 stars

Our running club has used Zero Waste medals for the past 4 years for the marathon & half-marathon that we organise along the Ouse Valley Way and we are really happy with the quality and the great serv... See more

Rated 5 out of 5 stars

Great company to deal with, really easy and have produced trophies that look amazing. I have recommended them to other teams in our baseball league and hope they get alot more buisness.

Company replied

Rated 5 out of 5 stars

Zero Waste Medals took the logo design we provided for our charity trail run and produced an amazing sample taking on board our needs. Ordered the medals and they arrived promptly and in great conditi... See more

Company replied


Company details

  1. Trophy Shop
  2. also in
  3. Engraver
  4. Glass Etching Service
  5. Laser Cutting Service

Written by the company

Zero Waste Wooden medals made and finished in Shropshire UK


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

531 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(531)

40 reviews in the last 12 months

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Rated 4 out of 5 stars

Sample pack slow

It took quite a while for the sample pack to arrive and therefore we had to look at alternatives as well. I am hoping to have caught the head of school in time to try and change his mind and place an order here. The medals themselves are of a high standard, and look great.

April 29, 2025
Rated 1 out of 5 stars

Awful service

Awful service, would never use again, when we paid was told a week but took nearly 7 weeks after bugging them about it because I needed my hoodies! Stay away owner forgets what he says

April 24, 2025
Rated 4 out of 5 stars

Very impressed with the samples

I was fortunate enough to receive a free sample of zero waste medals. I think they are so cute! I love that they are sustainable. I personally like things made out of wood. The samples were great. Obviously there would be certain limitations on what you can have but they're still great! Fast delivery. Good communication. Highly recommend

February 24, 2025
Rated 3 out of 5 stars

Incorrect design

The medals are good quality, however, I asked for the topic on them like the design to be for my sisters 13th birthday, but instead I got a design for running

February 24, 2025
Rated 5 out of 5 stars

Excellent product, very pleased!

I’m really pleased with the medals, they look brilliant and are very different to your usual metal ones. Even the clasp that holds the ribbon is wooden! The company is very attentive and really wants the best possible outcome for you. Also the price is amazing, mine ended up at £1.44 each and on top I got 20% off as a new customer :-)

February 6, 2025
Rated 1 out of 5 stars

too many emails

Way too many emails - at least 4 within 2 days from 2 different people before I had even got the samples -- so far I have not actually purchased anything but the samples they sent me took ages to get here and one was broken which I cut my finger on getting it out of the packaging (it was ceramic) - they are quite expensive for the type of product and I have yet to decide if I am ordering yet they insist on sending me more emails to say thank you for your order! I am assuming it is counting the samples

January 28, 2025

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