Astonishingly excellent service! All for the sake of one silk, Audrey produced a number of designs to choose from, and throughout kept me completely up to date with which stage the process at. Onc... See more
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Brilliant from start to finish . Finally a Uk based business that actually personalised hat silks . Literally loads of designs and materials to choose from or design your own ! Not just the basic st... See more
I highly recommend woodlodge silks, I’ve purchased many hatsilks both as gifts or for myself & every single one is made to your exact description & preference. Attention to detail, She’s super hel... See more
Company replied
Audrey at Woodlodge Silks was absolutely a delight to work with - she sent over sample photos of all the shades of blue she offered and asked clarifying questions to make sure she understood my custom... See more
Company details
Written by the company
Custom made Horse Riding hat silks for skull caps or peaked hats requiring a pocket peak. ski covers on request. Equestrian style to match your base layers or saddle pads 30 different colours and prints 100 different combinations to chose from custom make your silk and capture your unique personality
Contact info
United Kingdom
- woodlodgesilks.co.uk
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Really happy with my purchase and great customer service
Really happy with my purchase and great experience.
Very friendly and happy to help.
I would definitely buy again.
Size 53-55 (S) Karben Ariel Helmet with…
Size 53-55 (S) Karben Ariel Helmet with fixed peak.
Absolutely perfect! Reaching out to Audrey to make a custom coloured hat silk was easy, providing size of helmet and length of peak for the peak pocket and very happy with the end product.
The cover is very well made and great value! We will definitely be back again. My little one is over the moon!!
Very prompt and efficient service
Very prompt and efficient service. Exactly what I ordered and great value for money
Top quality silks
Absolutely lovely lady, nothing is too much trouble. I have so many of these silks now!
Great service and products
What a fantastic service!!!…
What a fantastic service & the quality is brilliant for the prices!! If you’re looking for an alternative to a mass made branded, low quality, expensive and utterly boring hat silk that everyone else has then Woodlodge Silks can help you stand out in the crowd!! #defonotboring
Excellent products and customer service
Excellent products and customer service
Nothing is too much trouble
Super company
Amazing company so helpful and friendly amazing products have ordered a few hat silks now and everyone of them is brilliant.
Custom order never too much trouble for…
Custom order never too much trouble for Audrey. Super quick creation and dispatch.
Great customer service
Great customer service, great communication, the hat silk is amazing quality. The delivery was so quick, would definitely recommend. 5* plus
Amazing service as always
Amazing service as always. Very friendly and helpful with great choice in colours. Speedy delivery. Great service as always. Definitely recommend.
These hat silks are beautifully made…
These hat silks are beautifully made and the customer service is wonderful!
Amazing service.
Amazing service.
I missed part of my order and they contacted me straight away, we discussed it and got everything as I wanted it. It was sent out quickly in a small package with just the essential packaging and a nice letter. I love that they make to order, no dead stock and minimal waste, UK based so it gets to you quickly and reliably.
Best custom made silk to date
Best custom made silk to date. Absolutely brilliant customer service from choosing the hat silk fabric to the pom pom. Kept me up to date on the process and sent pictures to help choose.

Reply from Woodlodge silks
I am so happy with my custom helmet…
I am so happy with my custom helmet cover! It is great quality and looks beautiful. Excellent communication and very fast service! Highly recommend!
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