Other than not really having tracking information as a few others have complained about this company, the items did indeed show up in a timely fashion, and they LOOK AWESOME. Good quality and looks p... See more
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See what reviewers are saying
The product is excellent. I did three walls with wood slats and love the result. The delivery experience was a different story. FedEx missed four consecutive delivery commitments over five days. I... See more
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Very good experience. Their product is exactly what they advertising. Perhaps a bit expensive, but I am satisfied with quality. Very easy to mount. Fast shipping. They need to give more instructi... See more
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We recently installed the Smoked Larch wood panels from WoodUpp in our living room, dining room, and main bedroom, and the transformation has been incredible. The panels bring a warm, modern, and elev... See more
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Company details
About WoodUpp - USA
Written by the company
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Written by the company
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Contact info
Hickory Street 391, 27030, Mount Airy, North Carolina, United States
- 336 755 2268
4.4
Excellent
381 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
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product is fantastic
product is fantastic. support in chat and phone responsive. The measuring device online was inaccurate and the shipping separated by several days. And I needed to return the extra boxes I had to order and that is prohibitive in shipping cost.
May 18, 2026
Reply from WoodUpp - USA
Hi Kelly,
Thank you so much for taking the time to share your experience! We're really glad to hear that you're happy with the product itself and that our chat and phone support were responsive.
I am so sorry about the frustration caused by the inaccurate online measuring tool and the delayed shipping. The Visualiser tool on our old website only calculated with minimum waste, which is probably why it was inaccurate for you.
Your feedback is so valuable to us, so thank you for this review, Kelly. 😊
All the best
Stine Brorsen
WoodUpp Customer Experience Team
Love the product
Love the product, easy set up on the wall, it’s great quality - and when I had a question on shipping they were very responsive!
May 21, 2026
Reply from WoodUpp - USA
Thank you so much for your wonderful review, Brandon! 🌟
We are so happy to hear that you love the product and found the installation easy – great quality is exactly what we strive for at WoodUpp!
And a special hello from Elaina, who was happy to help with your shipping query and make sure everything was on track for you. 😊
Please don't hesitate to reach out if you ever need anything!
Warm regards,
Stine Brorsen
WoodUpp Customer Experience Team
I love this product and the aesthetic…
I love this product and the aesthetic it helped me to create in my Pilates studios. The installation method and supplies needed some tweaking but we figured it out and perfected it in the 2nd and 3rd location installs.
May 19, 2026
Reply from WoodUpp - USA
Thank you so much for sharing this, Kristen! 🙌
Briseida showed me the pictures of your Pilates studio with the Classic Oak panels — such a beautiful and calm space you have created! It looks amazing with the end lamellas and LED strips! Well done!
We hope you and all your Pilates members will enjoy the space for a calm mind and body. 🧘♀️
Thank you so much for choosing WoodUpp.
All the best,
Stine Brorsen
WoodUpp Customer Experience Team
Getting Exactly the Right Color
We bought several samples to get exactly the right appearance in our house. Samples arrived quickly. We plan to buy a bunch for our new house.
May 14, 2026
Reply from WoodUpp - USA
Paul, this is so exciting — a brand new house with WoodUpp panels! 🙌
When you're ready to place your order for the new house, we're right here to help — just drop us an email at hello@woodupp.com and we'll make sure everything goes smoothly from start to finish. 😊
We can't wait to see how it turns out!
Warm regards,
Stine Brorsen
WoodUpp Customer Experience Team
Smoked Larch panels
We recently installed the Smoked Larch wood panels from WoodUpp in our living room, dining room, and main bedroom, and the transformation has been incredible. The panels bring a warm, modern, and elevated feel to each space without ever feeling heavy or overwhelming. The natural grain and smoked finish add a richness that you simply can’t fake — every panel looks intentional and beautifully crafted.
May 13, 2026
Reply from WoodUpp - USA
THIS. 🔥
JH, you just described our Smoked Larch panels better than we ever could — and honestly, we might have to quote you on that. "A richness you simply can't fake" — that's exactly it. 👌
Thank you so much for sharing this — reviews like yours genuinely give us chills. We hope you enjoy your panels for many, many years to come!
Warm regards,
Stine Brorsen
WoodUpp Customer Experience Team
Post order communication was great
Post order communication was great. The product was exactly what I expected. Look great!
May 15, 2026
Reply from WoodUpp - USA
Thank you so much, Robert! I am so happy to hear this! I hope you will enjoy your WoodUpp project for many years to come.
You know where to find us if you have any other projects in the future! 😊
Kind regards
Stine Brorsen
WoodUpp Customer Experience Team
My initial “Sample” shipment was lost…
My initial “Sample” shipment was lost by the shipper. Woodupp fast-tracked a reorder immediately; they arrived in two days. The samples are the real deal. I just need to measure my walls and order now.
May 12, 2026
Reply from WoodUpp - USA
This is so great to hear, Kurt! Elaina says hello — and whenever you're ready to measure up and place your order, just send her an email and she'll take great care of you from there! 😊
Best regards
Stine Brorsen
WoodUpp Customer Experience Team
Beautiful wood slats that took a long time to get to me
The wood slats are very beautiful and look to be of good quality.
The edges of the front veneer really cause slivers, so care is needed to not run a bare hand over them.
It took a very long time for them to be in stock, and then they sat for a week before actually being shipped (I'm not sure why). This part could definitely be improved by either providing an accurate estimate when smoked larch would be in stock again, or letting me place my order while it was on back order. I almost left for another vendor during all the waiting.
May 14, 2026
Reply from WoodUpp - USA
Michael, first of all — thank you for sticking with us. We know that wasn't easy, and we genuinely mean it when we say we're glad you did! 🙏
We're so happy to hear that the panels lived up to your expectations in terms of beauty and quality — that's exactly what we aim for. But we hear you loud and clear on the wait, and we're truly sorry for the frustration it caused.
Your note about the veneer edges is also well noted — thank you for being honest with us, Michael — it's the kind of feedback that actually helps us improve.
We hope to make it up to you next time!
Warm regards,
Stine Brorsen
WoodUpp Customer Experience Team
beautiful
These panels are beautiful. They were simple to install and I like all the accessory options to customize my wall.
May 13, 2026
Reply from WoodUpp - USA
Our design team will be so happy to hear this, Michelle! We really put a lot of effort into giving you the possibility to customize your wall exactly the way you want it — so your 5 star review truly means a lot to us! 😊
Wish you a great day!
Best regards
Stine Brorsen
WoodUpp Customer Experience Team
Wood tone variation is unacceptable
We made a very large purchase to cover the ceiling in a 18’ x 25’ room, several thousand dollars. The panels are the Carolina light oak color and had noticeable variation in wood tone when they arrived. My contractor reached out to the company about the issue and was told that’s just the nature of the product. So when installed we now have a ceiling that looks like it has stripes, not the look we’re going for. The panels were lightly stained to try to even out the variations but beware adding stain or a finish voids any responsibility of WoodUpp to stand by their product. So a panel is sold at a premium price point, consists of wood tone variations, comes unfinished but voids warranty if stained to make it even and that’s suppose to be acceptable? Who wants a wall or ceiling with stripped wood? Perhaps in certain applications with low lighting this isn’t an issue but it certainly is for us. The concept in great and we hope it mediates sound concerns but overall I wouldn’t recommend this product.
June 10, 2026
Unprompted review
Reply from WoodUpp - USA
Beverly, thank you so much for reaching out directly to us and for sharing the pictures — we truly appreciate it, and we understand how disappointing this must feel after such a significant investment.
Having now looked into your case more closely, we can see that the uneven appearance is unfortunately a result of the stain that was applied to the panels. Our panels come unfinished, and while they are beautiful in their natural state, applying a stain can cause uneven absorption depending on the technique and product used — which is what appears to have happened here.
We want to make sure we find the best possible way forward for you, and one of our specialists is already on your case. We look forward to speaking with you directly to explore your options.
Thank you for your patience, Beverly — we truly want to make this right. 😊
Best regards,
Stine Brorsen
WoodUpp Customer Experience Team
Long term flexibility with quality panels and attachment systems.
Quality products! Sound attenuation surpassed our expectations. While the strips are only laminated, the underlying material appears to aid in the sound absorption. The Create items are expensive but set this panel product apart from all others once the wall is up. You now have flexibility and change ability in your wall decorations/entertainment choices without damaging panels.
May 12, 2026
Reply from WoodUpp - USA
Karl, what a lovely thing to read — thank you so much for taking the time! We are so happy to hear that our panels met and exceeded your acoustic expectations. 😊
Your comments regarding the Create accessories are greatly appreciated — we believe the flexibility and quality they offer justify the investment and truly set our system apart. ✨
Wish you a great evening!
All the best
Stine Brorsen
WoodUpp Customer Experience Team
The product looks great on our…
The product looks great on our television wall. Easy installation. The customer service was very helpful and responsive to questions.
May 12, 2026
Reply from WoodUpp - USA
Sounds just like the experience we want you to have, Carla!🙌
I am so happy to hear that you love the look of your panels and found the mounting process easy. Thank you for your kind words about our customer service team as well. 😊
Thank you for choosing WoodUpp!
All the best
Stine Brorsen
WoodUpp Customer Experience Team
Arrived promptly and easy to install.
May 8, 2026
Reply from WoodUpp - USA
Thank you so much for your review, Paula! 🌟
I'm so glad to hear that your order arrived quickly and that the mounting process was easy. That's exactly the experience we aim to provide, so this is wonderful to hear! 🙌
All the best
Stine Brorsen
WoodUpp Customer Experience Team
You processed the refund in a timely fashion
You processed the refund in a timely fashion. I just wished you carried the panels in 108" lengths for 9' ceilings. 9' ceilings is VERY common in most homes now.
May 17, 2026
Reply from WoodUpp - USA
Thank you for your 5-star review and for sharing your feedback with us, Michael!
We're pleased to hear that the refund process was handled quickly and smoothly. At the same time, we truly appreciate your suggestion regarding 108" panel lengths for 9' ceilings. Customer feedback like yours is incredibly valuable, and comments about sizing and product options are something we regularly share with our product team as we continue to develop our range.
Thank you again for taking the time to leave a review and for supporting WoodUpp. 😊
Best regards,
The WoodUpp Team
Very easy to install
Very easy to install. I wasn’t sure about the strength of it but it held everything tight and secure to the wall.
April 17, 2026
Reply from WoodUpp - USA
Thank you so much for your wonderful review, Brian! We love that you were pleasantly surprised by the strength and sturdiness of the product — we always aim to exceed expectations! 🙌
Kind regards,
Stine Brorsen
WoodUpp Customer Experience Team
Stunning!
Handsome, functional, unique, exactly what I wanted and hoped it would be. My art studio is like none other thanks to WoodUpp slat walls and accessories. Thanks you for a stunning and practical product.
October 22, 2025
Reply from WoodUpp - USA
Wow, Kay — We absolutely love that our panels are a part of your creative space! 🙌
Thank you so much for this stunning review. It truly means the world to us.
Warm regards,
Stine Brorsen
WoodUpp Customer Experience Team
Very good experience
Very good experience. Their product is exactly what they advertising. Perhaps a bit expensive, but I am satisfied with quality. Very easy to mount. Fast shipping.
They need to give more instructions and sell some special tool o cut their panels across.
I also didn't expect that instead one big panel you will get two cut into two parts which are different size. This is not indicated anywhere when you are ordering them. I didn't expect that these two parts are slightly different size, I found this out only when started mounting them. This actually made me to change my plan and I had to order additional panel.
April 7, 2026
Unprompted review
Reply from WoodUpp - USA
Thank you for your honest and detailed review, Vadim — we really appreciate it! We are so glad to hear that you are happy with the quality, the easy mounting and the fast shipping. That means a lot to us. 😊
Regarding the panels being delivered in two parts — we do have this information available on our US website under the "Product dimensions" tab. The full panels are split as shown for making the shipping experience as easy as possible.
We understand however that this may be easy to miss, and we are sorry that it caught you off guard and caused you to have to order an additional panel.
We will also take your feedback on board, as we always want the full experience — from order, shipment to mounting — to be as smooth as possible.
Thank you again for helping us improve, Vadim. We hope you are enjoying the final result on your wall! 😊
Warm regards,
Stine Brorsen
WoodUpp Customer Experience Team
Beautiful Quality and Excellent Customer Service
I absolutely love these wood panels. The quality is excellent, and I even enjoy the natural scent of the wood in the room. They look incredibly stylish and luxurious while still adding warmth and softness to the space.
I installed them symmetrically on both sides of my bed, and the effect is amazing. Visually, the room feels taller, more elegant, and somehow softer and more inviting. At the moment, only one side is installed because I was waiting for the rest of my order, but even with just half completed, I can already tell the final result is going to look stunning.
I also want to mention the company’s customer service. Any issue or question that came up was addressed immediately. It's so refreshing to work with a company that is responsive, responsible, and genuinely easy to communicate with. They made the entire experience smooth and pleasant.
Highly recommend both the product and the company behind it.
May 5, 2026
Reply from WoodUpp - USA
I just want to thank you for this thoughtful review, Tati!
I loved hearing how the panels have already made your bedroom feel warmer, softer, and more inviting. That's exactly the kind of transformation we hope to bring to our customers' homes. 🙏
It also means a lot to hear your kind words about our customer service. We always strive to be responsive and easy to work with, so knowing that we helped make the process smooth and enjoyable is incredibly rewarding. 🤍
I can't wait for you to see the finished result. It already sounds like it's going to look absolutely beautiful!
Thank you again for your recommendation and for choosing WoodUpp.
All the best
Stine Brorsen
WoodUpp Customer Experience Team
Wonderful Company
It was a pleasure doing business with WoodUp. I was pleasantly surprised by their followup and their video made just for me. Everything came faster than expected. Easy install since my wife did all of the measuring and cutting. I did my own lights since I find theirs too expensive. Love the shelf.
May 5, 2026
Reply from WoodUpp - USA
We love hearing that the whole experience felt personal and smooth from start to finish, Raymond! Please say hello to your wife — sounds like you two made a great team on this project! 👏
Thank you so much for taking the time to share your experience with us. It means a lot and helps us both improve where we can and keep doing the things that clearly make a difference. 😊
Kind regards,
WoodUpp Team US
Living room accent wall.
It was very nice to receive the samples ahead of time so I could be sure of the color. I took me awhile to make my decision but we are very glad we did it. When putting the panels on the wall I noticed one box was labeled Brown not UT Brown and was a little upset at first because the Brown box was slightly lighter than the UT Brown but we were doing 4 rows of 5 panels so I just spaced them one on each row and it looks beautiful. We decided to screw the panels on instead of glue and they are letting me send the glue back so that is great. It was easy to work with everyone and liked the personal video we received from Wood Upp.
May 1, 2026
Reply from WoodUpp - USA
Thank you so much for your detailed review, Linda! We're so glad to hear that ordering samples helped you find the perfect colour and that you're happy with the final result. We also appreciate you sharing your experience with the installation process and our personal video service. 😊
Thank you for choosing WoodUpp! ✨
Best regards,
Stine Brorsen
WoodUpp Customer Experience Team
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